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Keffer Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,384 Reviews)
70
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Score Details

5 stars
76%
4 stars
11%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
292
Total ReScores™
4.5
ReScore™ Average
70
Net Promoter Score ®

Business Details

About

Keffer Hyundai is located near Charlotte, NC in Matthews, NC. A well-maintained vehicle is more efficient, safer, and simply more fun to own and drive. Call us today to schedule your next service visit! We are here to help. Keffer Hyundai is located near Charlotte, NC in Matthews, NC. A well-maintained vehicle is more efficient, safer, and simply more fun to own and drive. Call us today to schedule your next service visit! We are here to help.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 714-4700
Closed
Business Hours

Business Hours

Mon
6:00 AM - 8:00 PM
Tue
6:00 AM - 8:00 PM
Wed
6:00 AM - 8:00 PM
Thu
6:00 AM - 8:00 PM
Fri
6:00 AM - 8:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
9010 E. Independence Blvd Matthews, NC 28105
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,384 Reviews)
Write a Review
Recent Reviews
JS
gravatar
JOSEPH S.
Matthews, NC
2013 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/04/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall
Shift handle and console was damaged during repair for recall. Exceedingly long wait time to check out. Vehicle returned in worse condition than before service. This is not the first time. They replaced the steering wheel at one service and the tech did not tighten the steering wheel nut. By the time my wife got home we were able to pull on the steering wheel and remove it from the shaft. Another time they did an NC inspection and entered the wrong vin number. Had to bring the vehicle back again.
Not Recommended
Shawn H., Fixed Operations Director from Keffer Hyundai responded on 06/24/2015 08:52 AM

Mr. Serpico,
Thanks for working with me in resolving your issue. We look forward to much better visits in the future. 

Shawn Howard
Fixed Operations Director

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