Express Auto Care


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

106 Reviews

94% Would Recommend
Latest Review over 1 year ago

G C. on 04/05/2016
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"Unprofessional"
Owner was upset because I gave him a bad review on Square. When I picked up my vehicle, he decided to scream how he is a "black man" with a 1.2 million dollar business and he is so disappointed that I would give him a bad review. Really??? Why not politely ask why I rated him so low. I'm so glad I have him on video. He definitely needs to take a Business 101 course and a anger management course. Would NEVER recommend because of the poor customer service. Too bad he won't really know what caused me to give him a low rating score. Read the reviews on Yelp. Not very good.
Service Date: 04/04/2016
Review Created: 04/05/2016 07:13 AM
susan g. on 10/21/2015
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"Unprofessional "
This store gives a horrible name! My car has been in the shop for over a week for a 2 day problem. they won't answer any of my phone calls, the owner actually told me hes done having this converstation with me and hung up. there are so many complaints about to owner. he is rude ans disprectful. he told me my car wasnt a priority bc i was in bc of warranty. i spent over 2000 getting a whole new transmisson and a month later I'm back in the store because of a leak and they won't even answer or call me to let me know whats going on with my car. they need a new owner that actually cares!
Review Created: 10/21/2015 04:01 PM
Ana M. on 04/23/2014
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Ana said the business was very good.
Vehicle: Ford Windstar
Category: Service
Service Date: 03/26/2014
Review Created: 04/23/2014
This review was collected via phone interview by Customer Research Inc.
Erica L. on 04/18/2014
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Erica said they have always been super nice and quick.
Vehicle: Mazda 6
Category: Service
Service Date: 04/15/2014
Review Created: 04/18/2014
This review was collected via phone interview by Customer Research Inc.
Shanese P. on 04/17/2014
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Shanese said she had been in before. They have always done a great job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/14/2014
Review Created: 04/17/2014
This review was collected via phone interview by Customer Research Inc.
Geoff M. on 04/16/2014
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Geoff said they were really helpful.
Vehicle: Mazda 626
Category: Service
Service Date: 03/20/2014
Review Created: 04/16/2014
This review was collected via phone interview by Customer Research Inc.
Nicole B. on 04/15/2014
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Nicole said this business was good.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/31/2014
Review Created: 04/15/2014
This review was collected via phone interview by Customer Research Inc.
Aubrey S. on 04/15/2014
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Aubrey said this facility is always very helpful.
Vehicle: Honda Civic
Category: Service
Service Date: 03/27/2014
Review Created: 04/15/2014
This review was collected via phone interview by Customer Research Inc.
Mitesh M. on 04/09/2014
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Mitesh said the service was satisfactory and the price was reasonable.
Vehicle: Nissan Sentra
Category: Service
Service Date: 03/31/2014
Review Created: 04/09/2014
This review was collected via phone interview by Customer Research Inc.
Afsheen M. on 03/31/2014
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"Excellent"
Highly recommended.
Service Date: 03/15/2014
Review Created: 03/31/2014 08:24 AM
Cyrstal D. on 03/28/2014
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Crystal said they were very nice, she got charged for something that she was not supposed to and they cleared the misunderstanding without any problems.
Vehicle: Scion tC
Category: Service
Service Date: 03/24/2014
Review Created: 03/28/2014
This review was collected via phone interview by Customer Research Inc.
Henry P. on 03/27/2014
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"Courtesy,competence and effecient service"
Very satisfied with service
Vehicle: Mercury Grand Marquis
Service Date: 03/25/2014
Review Created: 03/27/2014 06:21 AM
Mike R. on 03/22/2014
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Mike said this business did everything they said they would do.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/17/2014
Review Created: 03/22/2014
This review was collected via phone interview by Customer Research Inc.
Brent M. on 03/22/2014
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Brent said he would have liked his vehicle to be completed sooner than it was.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/05/2014
Review Created: 03/22/2014
This review was collected via phone interview by Customer Research Inc.
Ricky D. on 03/22/2014
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Ricky said the service was excellent.
Vehicle: Audi A4
Category: Service
Service Date: 03/08/2014
Review Created: 03/22/2014
This review was collected via phone interview by Customer Research Inc.
Stephen C. on 03/20/2014
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Stephen said the service visit was fast. They have a good attitude.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 03/10/2014
Review Created: 03/20/2014
This review was collected via phone interview by Customer Research Inc.
micheal s. on 03/19/2014
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"Close to my work. Friendly personnel. "
Great and fast service. Thank you!!
Vehicle: Ford Pickup
Service Date: 03/18/2014
Review Created: 03/19/2014 08:14 PM
John P. on 03/18/2014
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John said they did what was asked by him and it met his expectations.
Vehicle: Cadillac CTS
Category: Service
Service Date: 03/15/2014
Review Created: 03/18/2014
This review was collected via phone interview by Customer Research Inc.
Dale T. on 02/28/2014
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Dale said he has been very happy with his service at this business.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 02/19/2014
Review Created: 02/28/2014
This review was collected via phone interview by Customer Research Inc.
Michelle W. on 02/28/2014
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Michelle said her service experiences with this business are always very good.
Vehicle: BMW X5
Category: Service
Service Date: 02/18/2014
Review Created: 02/28/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 106 in total