Keller's Professional Auto & Diesel


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

508 Reviews

97% Would Recommend
Latest Review 9 days ago
Jeff N. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jeff said they were good but he wishes they were a little cheaper.
Vehicle: Ford Club Wagon
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Danny M. on 04/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Danny said the business didn't communicate but they were not bad.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia S. on 03/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Cynthia said the service at the business was good, but the staff was not happy about her statements about the airbag she bought from Car Max. She had an issue with the airbag in the vehicle and she said she felt it was dangerous. The employees defended the facility because it is known to provide quality service and they did not appreciate what she said about them.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/17/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
FRANK P. on 02/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt Courteous Service, Actual and estimate price was the same."
Scheduled service is done promptly and with reasonable cost.
Vehicle: Toyota Camry
Service Date: 02/03/2017
Review Created: 02/04/2017 09:22 AM
David K. on 01/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
David said the business is really good.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/31/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Nancy W. on 10/26/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nancy said the business is generally very good and convenient. However, their rental vehicles are kind of bad.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/24/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Judah L. on 09/12/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Judah said the wait time was longer than expected.
Vehicle: Honda Civic
Category: Service
Service Date: 09/09/2016
Review Created: 09/12/2016
This review was collected via phone interview by Customer Research Inc.
Jose E. on 07/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jose said he was satisfied.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/08/2016
Review Created: 07/11/2016
This review was collected via phone interview by Customer Research Inc.
Brian L. on 07/06/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said he is satisfied with this business. However, he is waiting to see if the issue with his vehicle has been corrected.
Category: Service
Service Date: 07/02/2016
Review Created: 07/06/2016
This review was collected via phone interview by Customer Research Inc.
ARTISIA S. on 05/15/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Great
Vehicle: Kia Forte
Service Date: 05/14/2016
Review Created: 05/15/2016 05:44 AM
John K. on 05/04/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Kim. She said they provided good service.
Vehicle: RAM Pickup
Category: Service
Service Date: 05/02/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
John C. on 04/09/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said this business did well, he was happy with them and they took good care of him.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 04/06/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
CAROL M. on 03/13/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Normally, Five Stars"
I was more than disappointed, after having made an appt. for my husband to take his truck in at 9am, that he shows up and is told there is no appt. scheduled. I even made him show them the email confirmation! Your service is always spectacular, and yes, this was the one time that something went wrong, however, I found it a bit discouraging that the problem was met with an 'oh sorry, we switched over websites so we dropped appts.". I'm not sure what I would have expected, but it threw our plans off by an hour, which to some is no big deal, but to those of us who have to plan our days out on the weekend in order to get things done, it is a big deal. We were grateful to have it done before noon, but that house is part of our valuable time as well. Again, normally five stars would have been my rating, but this one experience that I was asked to rate, has four, because I didn't feel our time was valued.
Vehicle: Dodge Pickup
Service Date: 03/12/2016
Review Created: 03/13/2016 07:15 AM
Bruce S. on 03/09/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Ali. She said the business is reliable and provides good service.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 03/07/2016
Review Created: 03/09/2016
This review was collected via phone interview by Customer Research Inc.
Debbie M. on 02/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Debbie said this is a good business. They always leave her satisfied. She noted her last encounter was different because she had a coupon but they did not validate it and charged her for full price or her services.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/06/2016
Review Created: 02/23/2016
This review was collected via phone interview by Customer Research Inc.
Sergio S. on 01/23/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sergio said at first this business was not going to honor his coupons, but when they saw he was about to call his parents they honored it.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/21/2016
Review Created: 01/23/2016
This review was collected via phone interview by Customer Research Inc.
JIM M. on 01/20/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2012 Nissan Versa SE"
Hi guys, thanks for the serpentine belt you replaced. I was a little perplexed that the comments read I needed new tires. I just replaced them a week ago. also I was wondering on a cost for 2 rear shocks for this car. Let me know.
Jim McCarthy
Vehicle: Nissan Versa
Service Date: 01/19/2016
Review Created: 01/20/2016 12:09 PM
Ajay K. on 01/04/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ajay said he would recommend people to this business.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 12/17/2015
Review Created: 01/04/2016
This review was collected via phone interview by Customer Research Inc.
CHELSEA M. on 11/21/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Great service
Vehicle: Jeep Grand Cherokee
Service Date: 11/16/2015
Review Created: 11/21/2015 12:38 PM
ILSE O. on 11/14/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Never make me feel like I need to buy more than what I came in for."
Such good customer service, I forgot my coupon and they still honored it. They always get me in and out in a timely manner.
Vehicle: Subaru Forester
Service Date: 11/11/2015
Review Created: 11/14/2015 12:54 PM
Displaying Review 1 - 20 of 50 in total