Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

805 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 5 days ago
DAVID S. on 08/18/2017
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"Great Service"
Just had my car in for standard service. As usual, they took great care of me and did the things required, but did not do anything they felt was still in good shape...so i saved money!
Vehicle: Toyota FJ Cruiser
Service Date: 08/18/2017
Review Created: 08/18/2017 09:11 PM
THOMAS L. on 08/17/2017
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"Great coustoner Service!"
The Guy's at Kellers always do a Great Job! for Me!
Thank you Again!!!
Vehicle: Lincoln LS
Service Date: 08/16/2017
Review Created: 08/17/2017 04:06 PM
RICK F. on 08/11/2017
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"Helped out in a pinch"
Had a new car and the daughter getting ready to drive back to Minnesota and the serpentine belt is going bad. They got me in and changed the belt and were reasonable on the price. Thanks
Vehicle: Toyota Matrix
Service Date: 08/09/2017
Review Created: 08/11/2017 03:57 PM
MICHELE F. on 08/10/2017
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"What is a Review Title?"
Everyone is friendly, courteous, knowledgeable and professional.
Vehicle: Toyota Camry
Service Date: 08/08/2017
Review Created: 08/10/2017 07:48 AM
DAVID S. on 08/09/2017
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"Friendly & Competent"
I always feel like a valued customer and the car is running great now!
Vehicle: Honda Civic
Service Date: 08/08/2017
Review Created: 08/09/2017 06:47 AM
DONNA T. on 08/08/2017
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"Positive Experience Once Again"
I have come to expect good service and honest recommendations from Keller's and, once again, was not disappointed. I was told what they would be checking out and approximate charges to expect and was offered a loaner vehicle if needed while my car was being checked out. Charges for the work they did were more than fair. I'll be back.
Vehicle: Toyota Camry
Service Date: 08/07/2017
Review Created: 08/08/2017 09:15 PM
Andy A. on 08/07/2017
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Andy said this business provided good service all around.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
RICHARD W. on 08/02/2017
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"Great auto service and repair."
They are professional, quick, a great value and know their business.
Vehicle: Hyundai Santa Fe
Service Date: 08/01/2017
Review Created: 08/02/2017 06:35 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/03/2017

Thanks for the great comments Richard it is always a pleasure working with customers like yourself and we appreciate your business as always.

Steve Eidson
Store Manager
303-840-7500
Rachael K. on 07/29/2017
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Rachael said this business was very kind, professional and they did the job well.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 07/26/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
JON P. on 07/28/2017
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"Always do a great job....I truly trust Steve and the guys"
Always good...have used Keller's for years
Vehicle: Ford Expedition
Service Date: 07/24/2017
Review Created: 07/28/2017 05:48 PM
CODY R. on 07/28/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Okay service, but hold onto your wallet"
Keller's does good work, but they are very expensive and do a lot of upselling. On a recent visit, I was charged $120 to tighten a loose headlamp fuse. I was also charged $110 for rotors that AutoZone sells for $50 (same part number). This wasn't the first time I've felt like I'd been hosed by Keller's but it will be the last.
Vehicle: Honda Pilot
Service Date: 07/27/2017
Review Created: 07/28/2017 11:45 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 07/28/2017

Mr Robertson, first off let me thank you for trusting Keller's to work on your vehicles. We strive to be the best that we can be in an industry were there are so many repair shops that are not honest. I'm sorry for the fact that it costs money to diagnose an electrical issue, but it takes time to find problems and circut testing is the only way find it. The aftermarket headlight system that had been installed made testing more difficult. The parts used to repair the brakes have a 5 year 50,000 mile warranty and in order to stay in business we have to make a profit. I of course want your business and will be glad to discuss this with you and anwser any questions you have. Thank you Steve Eidson store manager 

Steve Eidson
Store Manager
303-840-7500
Mark G. on 07/24/2017
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Mark said this business provided really good service. They did as promised and they didn't take too long to get it done. The personnel were nice and informative.
Vehicle: Ford Focus
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Lora W. on 07/22/2017
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Lora said she's had a lot of work done there and they always do a good job. They are good about ordering special parts. They provide loaner vehicles at no extra charge, which is helpful.
Vehicle: Saab 9-3
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
MIKE T. on 07/19/2017
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"fast service "
Professional
Vehicle: Subaru Outback
Service Date: 07/18/2017
Review Created: 07/19/2017 12:01 PM
THOMAS L. on 07/17/2017
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"Great Service!"
The guys gave 110% to get may car ready for vacation on short notice
We thank them very Much!
Vehicle: Lincoln Navigator
Service Date: 07/12/2017
Review Created: 07/17/2017 04:16 PM
Nathan D. on 07/15/2017
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Nathan said this business is very helpful. They gave him a rental for him to use while they were servicing his vehicle and the rate they offered was better than what was quoted from other facilities.
Vehicle: BMW X5
Category: Service
Service Date: 07/12/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
ED F. on 07/14/2017
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"Prompt "
The car was ready when they said. They never do unnecessary work.
Vehicle: Ford Focus
Service Date: 07/08/2017
Review Created: 07/14/2017 08:01 PM
Thomas D. on 07/14/2017
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Thomas said this business is quick.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Julie G. on 07/14/2017
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Julie said she was happy with this service.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
JOHN W. on 07/13/2017
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"My Van"
Outstanding service at a good price. I have recommended Keller's to friends.
Vehicle: Chrysler Town & Country
Service Date: 07/13/2017
Review Created: 07/13/2017 08:14 PM
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