Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

788 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 2 days ago
MIKE T. on 07/19/2017
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"fast service "
Professional
Vehicle: Subaru Outback
Service Date: 07/18/2017
Review Created: 07/19/2017 12:01 PM
THOMAS L. on 07/17/2017
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"Great Service!"
The guys gave 110% to get may car ready for vacation on short notice
We thank them very Much!
Vehicle: Lincoln Navigator
Service Date: 07/12/2017
Review Created: 07/17/2017 04:16 PM
ED F. on 07/14/2017
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"Prompt "
The car was ready when they said. They never do unnecessary work.
Vehicle: Ford Focus
Service Date: 07/08/2017
Review Created: 07/14/2017 08:01 PM
JOHN W. on 07/13/2017
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"My Van"
Outstanding service at a good price. I have recommended Keller's to friends.
Vehicle: Chrysler Town & Country
Service Date: 07/13/2017
Review Created: 07/13/2017 08:14 PM
JENNA B. on 07/11/2017
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"Great service!"
I've taken my cars in 3 times now and love the service I get here! Everyone is so helpful and nice :)
Vehicle: Hyundai Elantra GT
Service Date: 07/10/2017
Review Created: 07/11/2017 11:44 AM
JANICE G. on 07/10/2017
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"Great Job!"
Best auto repair shop around! They work hard to keep us safe in our vehicle, you can always count on Keller's!!!
Vehicle: Lincoln Navigator
Service Date: 07/08/2017
Review Created: 07/10/2017 08:26 AM
PAT M. on 07/09/2017
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"Great Service"
Great service, took care of my car right away, same day! I trust all my vehicles to Keller Professional Auto Service!
Vehicle: Toyota Camry
Service Date: 07/06/2017
Review Created: 07/09/2017 01:12 PM
JANICE G. on 07/07/2017
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"Keller's is the Best!"
We have over 160,000 miles on our Jeep Liberty, and all the crew at Keller's keeps us on the road with a dependable vehicle. THANK YOU!!
Vehicle: Jeep Liberty
Service Date: 07/06/2017
Review Created: 07/07/2017 11:38 AM
DAN D. on 07/07/2017
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"they do the repair right the first time!!!!!!!!!!!!"
car runs good and no likes!!!!!!!!
Vehicle: Buick Park Avenue
Service Date: 06/08/2017
Review Created: 07/07/2017 10:23 AM
Brian M. on 07/06/2017
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Spoke with Erica. She said they were good.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/05/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Amelia L. on 06/30/2017
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Amelia said her vehicle was delayed by 20 minutes while they were waiting for a part to arrive, and they were very accommodating. They are honest and she will go there again for everything her vehicle needs.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
PAM B. on 06/26/2017
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"Service"
Work was done quickly, I had a loaner car so I was not without a vehicle.
Vehicle: Oldsmobile Alero
Service Date: 06/23/2017
Review Created: 06/26/2017 04:48 PM
DAVID S. on 06/26/2017
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"Great Service"
They did a great job at a fair price. The car was ready when promised. The people are professional in every way. Great family business.
Vehicle: Honda Civic
Service Date: 06/20/2017
Review Created: 06/26/2017 10:39 AM
JOE D. on 06/26/2017
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"Consistently Good"
We get to work with the same person each time (Steve) the service is high quality and quick and they tell you upfront what's going on.
Vehicle: Dodge Grand Caravan
Service Date: 06/23/2017
Review Created: 06/26/2017 09:24 AM
Brian W. on 06/23/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said overall he had a good experience with this business. There were a couple of things that he was not expecting and he would have preferred if they had contacted him before they did it. He said he will not recommend this business because he does not refer his friends and family unless he is really impressed with the business.
Vehicle: Volvo V50
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 06/26/2017

Hi Brian,
I am truly sorry for the issue but am a little unsure about the reason for the 4 stars as I take these reviews very seriously I try to be sure of your 100% satisfaction and would love to know what I could have done differently to earn that last star and a recommendation from you. Please let me know if possible and as always we appreciate your business.

Steve Eidson
Store Manager
303-840-7500
DOROTHY F. on 06/22/2017
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"Customer service is outstanding"
As always, Kellers in Parker excels in customer service.
Vehicle: Chrysler Town & Country
Service Date: 06/21/2017
Review Created: 06/22/2017 06:08 PM
Jessica L. on 06/20/2017
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Jessica said the staff was friendly and patient.
Vehicle: Honda Civic
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Breyden W. on 06/16/2017
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Breyden said he would recommend others to this business.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Dale M. on 06/12/2017
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Dale said Dale, at this business, is awesome and amazing. He would recommend this business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
BETHANY H. on 06/10/2017
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"Great customer service"
Very happy with the service I received
Vehicle: Toyota Camry
Service Date: 06/09/2017
Review Created: 06/10/2017 12:20 PM
Displaying Review 1 - 20 of 788 in total