Keller's Professional Auto & Diesel


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

748 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 5 days ago
JERRY C. on 09/05/2016
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"The service"
We are always satisfied with the service at Kellers
Vehicle: Toyota FJ Cruiser
Service Date: 09/03/2016
Review Created: 09/05/2016 08:54 AM
INGRID B. on 09/03/2016
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"80,000 mile check and oil change"
Trustworthy!!!!!!!!!! That is so important to me.
Vehicle: Lexus RX 350
Service Date: 09/01/2016
Review Created: 09/03/2016 09:03 AM
DAVE P. on 09/03/2016
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"Best service"
Again great service from Keller's
Vehicle: RAM 2500 HD
Service Date: 09/02/2016
Review Created: 09/03/2016 07:27 AM
Denise P. on 09/03/2016
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Denise said the employees of this business were courteous, respectful, and good at what they do.
Vehicle: Honda Civic
Category: Service
Service Date: 09/01/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
DOROTHY F. on 08/31/2016
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"Customer service "
Customer service is outstanding & work is done right the first time.
Vehicle: Chrysler Town & Country
Service Date: 08/01/2016
Review Created: 08/31/2016 09:05 AM
BRIAN B. on 08/30/2016
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"Only what you need guaranteed !!"
Every time I go in to the shop Steve and his team always accurate diagnose my cars problems and make the necessary repairs. They never make uneccesary recommendations for repairs which is why o place all my trust in them and will continue to use them for all my automotive needs
Vehicle: Jeep Wrangler
Service Date: 08/30/2016
Review Created: 08/30/2016 09:57 PM
Nadine T. on 08/29/2016
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Nadine said she has used this business on several occasions. She has always had good results with the service. She trusts this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/27/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
JEFF E. on 08/27/2016
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"Auto Service"
Every time I bring our vehicles into Keller's we are treated professionally and the cars get great service.
Vehicle: Honda Odyssey
Service Date: 08/26/2016
Review Created: 08/27/2016 08:15 AM
JIM D. on 08/26/2016
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"Easy to schedule. Work completed as promised. Reasonable prices and discounts available."
Took car in had oil and filter changed, tires rotated, and brakes inspected. Took in a.m. and work completed early p.m.
Thanks again Steve for taking care of my wife's car.
Vehicle: Nissan Sentra
Service Date: 08/25/2016
Review Created: 08/26/2016 02:37 PM
LANCE P. on 08/24/2016
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"Excellent Service !!!!"
I dealt with Dale and he quoted me avery fair price for having my truck repaired....Truck was repaired same day without an appointment....Work was done well!!!! Thanks Again!!!!!
Vehicle: Ford Pickup
Service Date: 08/22/2016
Review Created: 08/24/2016 08:18 PM
DAVE P. on 08/20/2016
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"Reasonable prices"
Jim and Steve are the best. Thanks
Vehicle: Chevrolet Malibu
Service Date: 08/19/2016
Review Created: 08/20/2016 08:07 AM
Travis R. on 08/20/2016
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Spoke with Tanya. She said the service at this business was quick and easy.
Vehicle: RAM 2500 HD
Category: Service
Service Date: 08/19/2016
Review Created: 08/20/2016
This review was collected via phone interview by Customer Research Inc.
LAURA T. on 08/19/2016
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"Happy to recommend but when I get a survey request that requires so much time, it really irritates me"
No comment
Vehicle: Subaru Legacy
Service Date: 08/18/2016
Review Created: 08/19/2016 02:21 PM
RICHARD C. on 08/19/2016
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"Can depend on Keller's to do a great job every time."
If they see a problem, they bring it to my attention but they don't push me to fix it right now unless it is a safety issue. Always do what I want done at a reasonable price and on time.
Vehicle: Toyota Prius
Service Date: 08/18/2016
Review Created: 08/19/2016 11:31 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/19/2016

Thanks Richard it's alway's a pleasure working with you and thanks for your business.

Steve Eidson
Store Manager
303-840-7500
JIM D. on 08/19/2016
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"Brakes"
Had a problem with my brakes not working like I thought they should. So took it to Kellers and had them check them out. They replaced a power brake booster and now the brakes work again like they are supposed to. Thanks Steve.
Vehicle: Ford Ranger
Service Date: 08/16/2016
Review Created: 08/19/2016 09:33 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/19/2016

Thanks Jim for the years of loyalty and we appreciate your business very much.

Steve Eidson
Store Manager
303-840-7500
Frank D. on 08/19/2016
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Frank said he had been dealing with the business for 4 years, before moving from California. The employees have been up front, they knew what they were doing, and they did it right.
Vehicle: Chrysler Town
Category: Service
Service Date: 08/17/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
PATRICK R. on 08/12/2016
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"Oil change resulted in saving a long trip."
Keller mechanic discovered a radiator leak that could have been disastrous on a long trip. It cost a new radiator, but saved towing, etc. inconvenience and a radiator from who knows who?
Vehicle: Toyota Avalon
Service Date: 08/09/2016
Review Created: 08/12/2016 09:24 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/12/2016

Thanks Patrick for all the great comments but most of all thanks for your business and loyalty.

Steve Eidson
Store Manager
303-840-7500
DAVE R. on 08/12/2016
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"Fast, friendly, good service "
Always good service. Well organized. The online info and appointment is easy and helpful.
Vehicle: Nissan Quest
Service Date: 08/11/2016
Review Created: 08/12/2016 05:44 AM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/12/2016

Thanks for your business Dave!!

Steve Eidson
Store Manager
303-840-7500
Irene M. on 08/12/2016
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Irene said the business did well. It only took one hour to get the vehicle fixed, when the promise time was 2 hours.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 08/11/2016
Review Created: 08/12/2016
This review was collected via phone interview by Customer Research Inc.
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/15/2016

Thanks for your business Irene we appreciate it !

Steve Eidson
Store Manager
303-840-7500
ART C. on 08/11/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"In and out as scheduled"
The advertised $9.99 oil change cost me over $20.
Vehicle: Chevrolet Suburban
Service Date: 08/11/2016
Review Created: 08/11/2016 08:17 PM
Steve E., Manager at Keller's Professional Auto & Diesel responded on 08/12/2016

Hi Art,
Sorry for any confusion on your oil change but your vehicle holds 7 qts and the coupon covers up to 5 qts. Thasnks for your business.
Steve Eidson

Store Manager
303-840-7500
Displaying Review 161 - 180 of 748 in total