Kelly's Auto Body Bellevue

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1380 Reviews

98% Would Recommend
Latest Review 11 days ago
Review for Kelly's Auto Body Bellevue
Yang V. on 06/01/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Yang said she was disappointed with the service at this business. She said when she went in to get an estimate Tom told her it would be a week to complete the repairs. After the week she called to see if her vehicle was ready and she was told it was going to be two more days. She said her husband went to pick up the vehicle and was told the modeling was not done and it was going to take another three weeks due to ordering of the molding and that the gentleman that did that work was not available. She said called and questioned Tom on why they took the job if they did not have enough people to do the job, but he was rude with her and had an attitude. They had her vehicle for a total of a month.
Category: Collision
Service Date: 04/21/2015
Review Created: 06/01/2015
This review was collected via phone interview by Customer Research Inc.