Business Solutions
SureCritic / Collision Repair / Kelly's Auto Body Bellevue
business image

Kelly's Auto Body Bellevue

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(6 Reviews)
100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Car and truck auto body and collision repair shop, located in Bellevue servicing Kirkland, Redmond and the greater Eastside. Car and truck auto body and collision repair shop, located in Bellevue servicing Kirkland, Redmond and the greater Eastside.

Categories
Collision Repair, Auto Body, Body Shop
Contact
(425) 454-0855
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
1500 130th N.E. Bellevue, WA 98005
Get Directions
Kelly's Auto Body Bellevue's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(6 Reviews)
Write a Review
Recent Reviews
BM
Beeta M.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2013
verified customer Verified Customer
Category: Collision
Beeta said at the end of the repair she was supposed to receive a call around 4:00 pm to let her know that her vehicle was ready. When she did not receive the call she called the business herself to figure out what was going on. They told her it was not ready yet and that she would receive a call letting her know that it was done. She asked if she did not receive a call should she come in and get it, and was told no because that meant it was not ready. At 5:30 pm she received a call from a woman at the business asking if she was coming to pick up her vehicle because she was told that she was on her way, which she was not. The vehicle still was not ready. It was being washed and she wanted to know if she was going to pick up her vehicle that night or the next. She mentioned she felt the business gave poor customer service at the end but it was great before the confusion happened.
Recommended
Businesses Near You
Accurate Auto Body - Redmond
58
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5 Reviews)
CARSTAR Northwest Collision Center Kirkland
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(618 Reviews)
Fix Auto Seattle Metro
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,904 Reviews)
Demo - Plus/Premium
66
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(133 Reviews)
Gilman Autobody
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(168 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.