Kelly's Auto Body Centralia

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1347 Reviews

99% Would Recommend
Latest Review 6 days ago
Review for Kelly's Auto Body Centralia
Daniel G. on 07/01/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Daniel said the facility took a short cut on the repair. It looks great but they were supposed to replace the entire quarter panel but they only fixed the dent. The insurance paid for the entire panel. He is not recommending this facility for this reason.
Category: Collision
Service Date: 06/04/2014
Review Created: 07/01/2014
This review was collected via phone interview by Customer Research Inc.
Linda at Kelly's Auto Body Centralia responded on 07/03/2014

i have tryed to contact the customer on this issue he has not returned my call yet. i had written the estimate to repair the quarter panel. the insurance adjuster wrote to replace the quarter panel. we repaired the panel it was the best way. we refunded the difference to the insurance company.