Kenwood Tire & Auto Service


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

297 Reviews

99% Would Recommend
Latest Review 2 days ago
Review for Kenwood Tire & Auto Service
JIM W. on 10/28/2015
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"NOT RECOMMENDED"
PRICE ONLINE DIDN'T MATCH PRICE AT THE COUNTER.
THEY DID AN ALIGNMENT, $94 DIDN'T BOTHER TO TELL ME THEY WERE GOING TO DO IT.
SCRATCHED THE WHEELS AND LEFT SOME KIND OF GUNK ON THE WHEELS. WTF?
THUMBS DOWN ON THIS PLACE. :(
Vehicle: Dodge Charger
Service Date: 10/27/2015
Review Created: 10/28/2015 07:31 AM
Spencer C. at Kenwood Tire & Auto Service responded on 10/29/2015

Thanks Jim. The price at the counter was less than the online quote you received, but yes we were wrong to assume you were adding a $74 alignment with your new tires and I apologize. We are an honest shop and it was an honest mistake. I was here, and would have been happy to comp the $74 alignment and address any other concerns if you had pointed this out.  I have tried to call and it keeps going to voicemail, so I have sent you copies of the quote and bill. plus a check for the $74 alignment. Spencer - Owner