Kerner's Auto Service


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

821 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
97% Would Recommend
Latest Review 1 day ago
BOB S. on 09/18/2017
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"Positive Experience"
Were very thorough and did quality work. Friendly place. Thans
Vehicle: Chevrolet Impala
Service Date: 09/16/2017
Review Created: 09/18/2017 08:38 PM
JACKIE M. on 09/12/2017
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"Your car deserves the best service!"
I know that Mike & his people will go to great lengths to find & fix my car problems. If kind, courteous & quick service are important to you in maintaining your car, Kerner's Auto Service is the place to go. Thank you Mike for keeping my 2007 Impala in good shape!
Vehicle: Chevrolet Impala
Service Date: 08/22/2017
Review Created: 09/12/2017 04:29 AM
Steve M. on 09/12/2017
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Steve said the business told him the staff would have the repair work done on Thursday or Friday, but it was not done until the following Tuesday.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 09/06/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. at Kerner's Auto Service responded on 09/14/2017

Steve,

Thanks for choosing Kerner's Auto Service. We apologize for any delay there may have been in the repair of your vehicle. Unfortunately, sometime unforeseen circumstances surrounding part availability can create a delay in the process. Thanks again for choosing Kerner's Auto for your vehicle repair needs.

LORENZO SR R. on 09/01/2017
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"Lornenzo Rivera"
Great
Vehicle: Chevrolet Traverse
Service Date: 08/31/2017
Review Created: 09/01/2017 06:08 PM
SANDY S. on 08/31/2017
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"Always good and reliable"
I have been taking my cars to Kerners for over 10 years. From the drop off to pick up it is a good experience. It is always nice surprise to hear the price at the end.
Vehicle: Nissan Rogue
Service Date: 08/30/2017
Review Created: 08/31/2017 04:41 AM
Tom M. on 08/30/2017
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Tom said they did what he asked.
Vehicle: Ford F-150
Category: Service
Service Date: 07/18/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Ray M. on 08/29/2017
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Spoke with Pat. She said this business did as promised. They did it in a timely manner.
Vehicle: Ford Focus
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Andrew F. on 08/28/2017
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Andrew said everything was good. They fixed it at a reasonable price.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
JIM D. on 08/26/2017
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"ABS light"
2 other garages failed and you knocked it out in hours!! You're the best.
Vehicle: Ford Mustang
Service Date: 08/25/2017
Review Created: 08/26/2017 06:10 AM
HEATHER O. on 08/25/2017
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"Great service as always!"
Much thanks to Kerner's for squeezing me in on a busy Thursday morning! Always great, honest service!
Vehicle: Chrysler Town & Country
Service Date: 08/24/2017
Review Created: 08/25/2017 03:00 AM
Lillian H. on 08/18/2017
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Lillian said the staff is so nice and helpful. They do good work.
Vehicle: Buick Century
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Erica P. on 08/17/2017
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Spoke with James. He said this business was professional and they performed a top-notch repair on the vehicle.
Vehicle: Ford Fusion
Category: Service
Service Date: 08/16/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Tanbir C. on 08/16/2017
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Tanbir said the staff did a good job and they were very helpful.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/12/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER C. on 08/08/2017
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"Friendly and Convenient"
This is that neighborhood place where you get to know the guys and chat about the Tigers while your oil is getting changed.
Vehicle: GMC Acadia
Service Date: 08/07/2017
Review Created: 08/08/2017 05:57 AM
PETER G. on 08/03/2017
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"Good service at a reasonable price"
I was contacted about the brake repair on my 2005 Saturn Ion and they informed me the repair would be around $230. I expected it to be around $400 so the estimate was a pleasant surprise. 2 hours later they called to inform me that the car was ready. The car's brake are better than when I bought the car (used). I've had several cars serviced here and so far, all the visits have gone well and The costs have been very reasonable. Kerner's is on my list of trusted automotive service centers.
Vehicle: Saturn Ion
Service Date: 08/02/2017
Review Created: 08/03/2017 08:37 PM
AL T. on 08/03/2017
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"Honest & Competent Mechanics"
I've been having my cars serviced by Kerner's for more than 35 years for work not covered by warranties or recalls. I have complete confidence that they'll do the job right the first time. Moreover, if they tell me my vehicle needs something done, I trust that they're being honest and not just trying to up-sell me on an unneeded repair.
Vehicle: Chevrolet Malibu
Service Date: 08/01/2017
Review Created: 08/03/2017 08:22 AM
Patricia C. on 07/28/2017
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Patricia said she loves this facility and she tells everyone that she knows to take their vehicles in. She will continue to use this facility.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 06/28/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
KAYLEE Z. on 07/26/2017
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"Daughters car "
Everyone is so nice. They never make you feel stupid and explain everything clearly. They care and it shows!
Vehicle: Hyundai Tiburon
Service Date: 07/25/2017
Review Created: 07/26/2017 12:03 PM
LEONARD N. on 07/25/2017
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"Easy to find with great work being done"
Very good. We have Ben coming there for years and always satisfied with their work. Thanks
Vehicle: Ford Econoline
Service Date: 07/15/2017
Review Created: 07/25/2017 04:13 PM
Clayton M. on 07/25/2017
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Clayton said he was very happy. He has used them for years, and will continue to.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/06/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 821 in total