ReScore Reviews™ (64)

ReScore
Overall Rating 4.1874991/5Overall Rating 4.1874991/5Overall Rating 4.1874991/5Overall Rating 4.1874991/5rating 4.1874991
Original
Overall Rating 2.0655705/5Overall Rating 2.0655705/5rating 2.0655705rating 2.0655705rating 2.0655705
93% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Verified Customer on 06/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Body work "
I had damage to the left side of my front tire and the body work near it. I sent it back to the dealership to get it fixed and they did.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/24/2017 05:40 PM
Verified Customer on 06/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mechanical service"
Oil changes/fuel injector & throttle cleaning
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/24/2017 01:40 AM
George S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:00 PM
Janice J. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile"
Always greated by my Service Advisor Ron Taylor and follow up is great! No surprises with cost of repairs and when the vehicle will be ready.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 08:17 PM
Carson C. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 07:06 PM
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Manager that cares."
Service Manager was there to assure complete satisfied service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:48 PM
Robert B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Key Hyundai"
Always great in every way.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 01:43 PM
Derek J. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Service was quick, personalized and efficient.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/23/2017 09:13 AM
Mary B. at Key Hyundai responded on 06/23/2017

Dear Derek J,

Thank you spo much!

Sincerely,
Mary Braddock
Service Administrator

De'borah S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle done when promise"
I like working with service writer Ronnie
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 07:53 AM
Mary B. at Key Hyundai responded on 06/23/2017

Dear De'borah S,

Thank you for our 5 stars!

Sincerely,
Mary Braddock,
Service Administrator

Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Serviced performed in a timely manner
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 03:41 AM
Mary B. at Key Hyundai responded on 06/23/2017

You're awesome!

Sincerely,
Mary Braddock
Service Administrator

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go to Kaream!"
I purchased my car at this dealership and was introduced to Kaream as a service member at the time of purchase. I have gotten most all of my services completed here- Kaream is always very helpful and knowledgeable! Thanks Kaream!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/22/2017 07:44 PM
Mary B. at Key Hyundai responded on 06/23/2017

Thank you for your kind words, I'll be sure to share with Kaream!

Have a beautiful day!

Sincerely,
Mary Braddock
Service Administrator

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
In and out for a safety recall in under 15 minutes. Terrific!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/22/2017 04:38 PM
Mary B. at Key Hyundai responded on 06/23/2017

We appreciate you so much!

Sincerely,
Mary Braddock
Service Administrator

Crystal N. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Crystal "
People are great and helpful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:19 PM
Mary B. at Key Hyundai responded on 06/23/2017

Dear Crystal N,

Thank you so much!

Sincerely,
Mary Braddock
Service Administrator

Michael P. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Quick service as usual...whomever washed vehicle after service did a great job!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/21/2017 07:08 PM
Mary B. at Key Hyundai responded on 06/22/2017

Dear Michael P,

Thank you so much for your kind words! I am glad you are happy with your Wash :) I'll be sure to share with our detail employees.

Sincerely,
Mary Braddock
Service Administrator

Clarence A. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Advisor"
Excellent!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/21/2017 02:35 PM
Mary B. at Key Hyundai responded on 06/22/2017

Dear Clarence A,

Thank you for saying that about Sharon! I will share your kind words with her.

Sincerely,
Mary Braddock
Service Administrator

SHELLEY R. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
Leased cars should have free service and oil changes with plenty of vehicles available for use during service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/21/2017 10:55 AM
Mary B. at Key Hyundai responded on 06/22/2017

Dear Shelley R,

Thank you for your feedback, I apologize for any inconvenience we caused you.

Sincerely,
Mary Braddock
Service Administrator

Phyllis O. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service - Service Dept"
I'm pleased with the service and receive and they take the time to consider which coupon would be better to use for the service I'm receiving. Kareem very knowledgable.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 07:31 AM
Mary B. at Key Hyundai responded on 06/22/2017

Dear Phyllis O,

Thank you so much for being part of our Key Hyundai Family!

Sincerely,
Mary Braddock
Service Administrator

Richard R. on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convient location & able to make appt."
yes
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 07:02 AM
Mary B. at Key Hyundai responded on 06/22/2017

Dear Richard R,

Thank you for your feedback. We appreciate you and your business.

Sincerely,
Mary Braddock
Service Administrator

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall taken care of swiftly"
Had seatbelt recall and the took care of it quickly and professionally. Love the new service area.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/20/2017 07:59 PM
Rachel T. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly - Like Family"
They treat me like a family member. Always glad to go in for service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 05:28 PM
Mary B. at Key Hyundai responded on 06/21/2017

Dear Rachel T,

Thank you for our 5 stars!

Sincerely,
Mary Braddock
Service Administrator

Displaying Review 1 - 20 of 2562 in total