ReScore Reviews™ (45)

ReScore
Overall Rating 4.3111129/5Overall Rating 4.3111129/5Overall Rating 4.3111129/5Overall Rating 4.3111129/5rating 4.3111129
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Yael M. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Will definitely recommend this dealership
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/19/2017 04:36 AM
Melanie A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service every time"
Professional, courteous, and I always enjoy the coffee.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/18/2017 07:51 PM
David M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was easy. "
It was easy
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/18/2017 05:26 PM
Fernando M. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Went to get Maintnaince in my 2017 Elantra and they didn't do the tires rotation."
Ok services
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 04:30 PM
Anna H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient fast and friendly "
Service was fast easy and the gentleman that helped me was knowledgeable and friendly
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:41 PM
Mark G. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Genesis problem service"
Our 2016 Genesis suddenly left the SRS light on. We immediately went to Keyes Hyundai service, they made a reservation for a rental from Hertz across the street (which Keyes paid for), and quickly sent us on our way. The car was fixed in a timely manner (they needed to order a part), and the car was ready on Tuesday. Eddie was excellent in handling our issue.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:12 AM
Susan W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keyes Hyundai "
Incredible dealership and all Keyes dealership gave great customer service. They are courteous and care about their customers. Great team
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 10:13 AM
John J. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eddie was great "
Thanks.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 11:19 AM
Katherine L. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very friendly. "
Jimmy was my service guy. He was very helpful and just great to work with. I will defiantly be bringing my car to him for future service needs
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 09:44 AM
Jennifer G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Much better!"
I have to say that the Van Nuys location has really improved, I stopped going because they always seemed understaffed, took too long, and had horrible customer service. That has all changed. Good job!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 09:43 AM
Jonathan H. at Keyes Hyundai responded on 08/18/2017

Thank you for your positive feedback, I really appreciate your comment and look forward to serving you in the future.

Susan R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The quality and the people"
Yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/16/2017 01:33 PM
Jonathan H. at Keyes Hyundai responded on 08/18/2017

Thank you for your positive feedback, I really appreciate your comment and look forward to serving you in the future.

Roberto L. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great experience"
Paul was friendly and service was completed faster than expected. Warranty parts were ordered without hassle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/16/2017 07:57 AM
58efa5c28ccbf1f8c46122db6cc98d81?s=28
Paul P. at Keyes Hyundai responded on 08/19/2017

Thank You for your business, Please don’t hesitate to contact me with with any questions or future service needs.

Paul Panya
(818)633-1233

Maria M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MY SERVICE AGENT"
AS USUAL JOHN SHAW WAS VERY HELPFUL TO ALL MY AUTO NEEDS. THANK YOU
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/16/2017 07:55 AM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place to have a latte and read a good book while waiting for service or a ride. The rep also points out items that need attention."
I will continue to buy vehicles and get service at this dealer.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 07:43 PM
58efa5c28ccbf1f8c46122db6cc98d81?s=28
Paul P. at Keyes Hyundai responded on 08/19/2017

Thank You for your business, Please don’t hesitate to contact me with with any questions or future service needs.

Paul Panya
(818)633-1233

Ramon F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great cars"
Yes I would recommened it to griends and family and I have
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 07:05 PM
Aranzaz G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and sale"
Friendly, available, honest people
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:33 PM
Jonathan H. at Keyes Hyundai responded on 08/18/2017

Thank you for your positive feedback, I really appreciate your comment and look forward to serving you in the future.

Scott M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean Fast Friendly"
A1
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 03:28 PM
Jonathan H. at Keyes Hyundai responded on 08/18/2017

Thank you for your positive feedback, I really appreciate your comment and look forward to serving you in the future.

Sylva M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
The service was great, the staff professional. The car is running much smoother than before.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 02:07 PM
Robert B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job!"
Had some issues that seemed to still be under warranty so I left with no cost. Yay!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 12:50 PM
Donald S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive customer service"
Excellent service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 12:46 PM
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