Kia of Puyallup

Reviews (1370)

rating 4.64457rating 4.64457rating 4.64457rating 4.64457rating 4.64457

Recommend?
95%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 1.0rating 1.0rating 1.0rating 1.0rating 1.0
Original
111 Valley Ave NE
Puyallup, WA 98372
(253) 286-8000
About Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the South Sound for over 18 years. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
DAVID M. in Fife, WA on 05/10/2013
service staff is great
service staff always gives me that extra effort when I bring my spectra in.
Vehicle: KIA SPECTRA
Category: Service
Service Date: 05/08/2013
Review Created: 05/10/2013 11:28 AM
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
quick service
They listen to what you have to say and go from there.
Vehicle: KIA RIO
Category: Service
Service Date: 05/07/2013
Review Created: 05/09/2013 07:09 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
JAMES W. on 05/09/2013
Great people, great service.
Great people, great services.
Vehicle: KIA FORTE
Category: Service
Service Date: 05/06/2013
Review Created: 05/09/2013 05:44 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
CHARLES C. on 05/09/2013
Great Staff & Great Service
The Staff is friendly and efficient.
The Service is top notch.
Thank you for the very personalized experience!
Vehicle: KIA OPTIMA
Category: Service
Service Date: 05/07/2013
Review Created: 05/09/2013 03:00 PM
Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
Verified by SureCritic
TINA W. on 05/09/2013
loaner issue
No loaner cars available so my husband had to take a day off work when we arrived to pick up car there was 3 to 4 loaners in parking lot convience is a huge thing to me and this situation wasn't very good your employees were friendly and did there job but a week out on a loaner is bad service you can't plan when your car breaks down so a week Out is not good maybe you should try to keep a loaner or two on hand it will definitely help improve customer service. The loaner is the main reason I purchased my kia from you guys and not car pros where I bought my first kia
Vehicle: KIA FORTE 5-DOOR
Category: Service
Service Date: 05/07/2013
Review Created: 05/09/2013 11:38 AM
Ryan S. from Kia of Puyallup responded on 05/16/2013
Hi Tina - We are sorry for the inconvenience. We have a limited supply of loaner cars and they typically get reserved in advance. Ones in the parking lot would have been reserved and scheduled for someone coming in later in the day. Normally we try to have 1 or 2 on hand for situations like yours, but the schedule dictates how well we can do that. We do the best that we can. - Ryan Sawyer, President & General Manager
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
DIANE F. in Tacoma, WA on 05/08/2013
The staff was wonderful.
I look forward to buying a new Kia in the future from Puyallup Kia. Jason and Susan were great to work with.
Vehicle: HYUNDAI ACCENT
Category: Service
Service Date: 05/06/2013
Review Created: 05/08/2013 07:13 PM
Ryan S. from Kia of Puyallup responded on 05/16/2013
Hi Diane - Thank you for the kind words and allowing Kia of Puyalup to earn your business. - Ryan Sawyer, President & General Manager
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
JANICE O. on 05/08/2013
oil change
Friendly greeting from a service tech who recognized me. Prompt service at the quoted price. They honored an expired coupon, which is much appreciated.
Vehicle: KIA SPECTRA
Category: Service
Service Date: 05/06/2013
Review Created: 05/08/2013 01:14 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Service
I destroyed my tire and didn't have an appointment for service, I went to the service dept first thing in the morning, they fit me in and shuttled me to my office. Their customer service is the best, friendly, efficient. Hands down, the best Kia dealership around.
Vehicle: KIA SOUL
Category: Service
Service Date: 05/03/2013
Review Created: 05/07/2013 11:11 AM
Tom E. from Kia of Puyallup responded on 05/08/2013
Thank you for the kind words Juliann. We appreciate your business and look forward to seeing in the future. Tom Evans, Service Manager
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
NANCY B. in Tacoma, WA on 05/06/2013
Best service dept.
Kia of Puyallup has the best service department. They are not out to just charge, but really care about the customer.
Vehicle: KIA SOUL
Category: Service
Service Date: 04/30/2013
Review Created: 05/06/2013 06:44 AM
Tom E. from Kia of Puyallup responded on 05/08/2013
Thank you for allowing us to earn your business Nancy. Tom Evans, Service Manager
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
TERRY W. on 05/03/2013
Great staff and good location.
No pain , no fuss. Staff very healpful and the quality of the service was excellent.
Vehicle: KIA FORTE
Category: Sales
Sales Date: 05/01/2013
Review Created: 05/03/2013 12:42 PM
Ryan S. from Kia of Puyallup responded on 05/03/2013
Hi Terry - Thanks for the kind words. We appreciate you allowing us to earn your business. - Ryan Sawyer, President & General Manager
Displaying Review 1 - 10 of 1370 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verfication purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message