Kirmac Newcastle

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

451 Reviews

94% Would Recommend
Latest Review almost 2 years ago

Review for Kirmac Newcastle
Michelle C. on 06/12/2013
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Michelle said the repair work looks great, but there was damage on the inside of her vehicle. They did not communicate enough with her in the beginning and they did too much in the end. They told her the work would take 3 days, but it ended up taking 5 days due to a parts delay. She shouldn't have had to call this business they should have called her. When she first went in for an estimate they were great, but towards the end of the repair they took a while to get back to her. She cannot say whether or not her vehicle was repaired on the first visit. She would not recommend this business based on this experience.
Category: Collision
Service Date: 06/07/2013
Review Created: 06/12/2013
This review was collected via phone interview by Customer Research Inc.