Spoke with Patricia. She said everything was perfect. The rental company inside the business was not completely satisfactory. The business has a vehicle rental agency inside, but their vehicle was not even clean when Harold got it. She said the agency charged him $247 because he smoked inside the vehicle and $100 of that was in the form of a forfeited deposit, but the other $147 was an unauthorized bank transaction through his account. She said she would like to know how this happened. She has been in contact with the bank. The bank told her the rental agency could reverse the charges. The business should use a different rental agency.
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