ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service. "
Always friendly and complete the work on time. No unnecessary repairs.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/24/2017 06:01 AM
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Friendly, Very Professional, and Very Fast. Great place."
Great Place.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 12:10 PM
Gloria H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service work"
Chen explained everything that needed to be done to my car - was very courteous. Will definitely bring my car in for future service work.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 11:17 AM
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TLC time for our SUV."
Chen, the service manager for Hyundai does a superb job. I have complete confidence in him. He is very honest and is on top of everything.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:58 PM
Michael W. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees "
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 12:25 PM
Sara N. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and Professional"
The staff are absolutely exceptional with their customer service skills and expansive knowledge base.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/19/2017 07:21 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

Thank you for the wonderful review, it was our pleasure having you in for service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Joanne W. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Chen"
Very friendly and makes a person feel valuable
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/17/2017 05:35 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

Thank you for choosing Kocoure Hyundai for your vehicle needs!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Thomas A. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A "
A
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/16/2017 10:52 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

It was wonderful having you in for service with your Sonata. Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Lee X. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service. Excellent people
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/15/2017 11:16 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

Thank you for choosing Kocoure Hyundai to service your Santa Fe. It was wonderful having you in for your service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Trci K. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just clean, very friendly, and great service!"
Yep!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/15/2017 06:47 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

Enjoy your Elantra GT during this wonderful weather we are having!

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Janine S. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly, fast service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 06:02 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

Thank you for the wonderful review, it was our pleasure having you in for service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
ROBERT M. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always a great experience dealing with this establishment.
Honest quick service by friendly personal.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 01:03 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

"Honest, quick service" We love to hear a review like this from our guest. It is what we strive for everyday!

Thank you!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Steven B. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Personnel are efficient and friendly.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/03/2017
Service Type: Maintenance
Review Created: 05/09/2017 12:13 PM
Tim P. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and helpful people"
My experience was very well. Very professional employees that made me comfortable and explained in detail what was wrong with my car. I was confident that my vehicle was being taking care of properly and I had no fear of.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 05/03/2017
Service Type: Repair
Review Created: 05/05/2017 04:01 PM
Bruce N. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service once again"
Hyundai Motors and Kocourek Hyundai went above and beyond what most companies would do in a warranty situation. You can have confidence in Hyundai and you will always receive great service at Kocourek Hyundai in Wausau WI.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/02/2017 06:15 PM
Verified Customer on 04/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*"
*
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/30/2017 10:46 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/01/2017

Thank you for choosing Kocourek Hyundai for your vehicle needs!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
GLORIA L. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly staff and quick service"
Service was excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/27/2017 08:40 AM
Grant R., Service Manager at Kocourek Hyundai responded on 04/27/2017

Thank you for the wonderful review, it our pleasure having you in for service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Jack S. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have nothing more to say."
I have nothing more to say.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:48 PM
Grant R., Service Manager at Kocourek Hyundai responded on 04/26/2017

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Rebecca B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1000 mile check"
Very friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:13 PM
Grant R., Service Manager at Kocourek Hyundai responded on 04/26/2017

Thank you for the 5 star review and enjoy your new Elantra!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
They went out of their way to accommodate me with my work schedule and living out of town to get my first maintenance check done and my special order trailer hitch attached!!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/23/2017 08:01 PM
Grant R., Service Manager at Kocourek Hyundai responded on 04/24/2017

Hope you are enjoying your new Hyundai! It was wonderful having you in for your first service.

Thank you,

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
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