ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
94% Would Recommend
100% Business Response
Latest Review 7 days ago
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 11:33 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/21/2017

Thank you for choosing Kocourek Hyundai and for the 5 star review!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service rep. was very professional."
Everything done in a timely manner. Car was also washed.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 05:32 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/19/2017

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Leonard T. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"150K Maintenance Care - Important!"
I am amazed that this 2007 Elantra 2.4 motor has 157K miles and is going very strong. Dealer service has helped to keep this car strong. Thanks!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/15/2017 03:37 PM
Grant R., Service Manager at Kocourek Hyundai responded on 06/16/2017

Your Elantra will keep going strong with how well you take care of it! Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Staff is friendly, inspection is thorough, service completed in reasonable amount of time.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Repair
Review Created: 06/15/2017 09:38 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/15/2017

Thank you for choosing Kocourek Hyundai for your vehicle needs! It was our pleasure having you in for service.

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
ERVIN B. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clarice Boehm"
Appt was done on time as scheduled. Very pleasant service manager that greeted me and took care of everything.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 07:27 PM
Grant R., Service Manager at Kocourek Hyundai responded on 06/13/2017

It was our pleasure having you in for service! Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"See comments previous screen"
Excellent customer service, service and communication in a timely manner at acceptable price. Highly recommended.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 11:52 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/12/2017

Thank you for the wonderful review! It was our pleasure having you in for service.

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks again for great service"
Another service appointment handled quickly! I appreciate it and the awesome shuttle service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/08/2017 11:04 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/08/2017

Thank you for the wonderful reivew. Glad to here you took advatange of our free shuttle service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Clayton Z. on 06/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Matters"
Service from my dealer is important to me. The employees at Kocourek Hyundai make my time worth it!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/02/2017
Service Type: Repair
Review Created: 06/08/2017 05:04 AM
875f19eedcec505360abb26873088204?s=28
Joseph H. at Kocourek Hyundai responded on 06/08/2017

Thank you for choosing Kocourek Hyundai.

Joe Heizler
Parts Manager
Kocourek Hyundai
715-241-6475
jheizler@kocourekauto.com
Verified Customer on 06/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"STAFF"
The courtesy of the staff and willingness to help you resolve your issues.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/26/2017
Service Type: Maintenance
Review Created: 06/03/2017 07:47 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/05/2017

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Mary M. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome employees"
Positive attitudes and great service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 09:20 PM
Grant R., Service Manager at Kocourek Hyundai responded on 06/05/2017

Thank you for the wonderful review, it was great having you in for service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was thorough and professional"
yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/01/2017 11:45 AM
Grant R., Service Manager at Kocourek Hyundai responded on 06/01/2017

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
DIANE T. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely Satisfied Customer"
Moved from Florida & have been very satisfied.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/01/2017 10:45 AM
875f19eedcec505360abb26873088204?s=28
Joseph H. at Kocourek Hyundai responded on 06/01/2017

Thank you for your time and trust with servicing your vehicle.

William T. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tires"
Chen did an excellent job.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 12:32 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

Thank you for choosing Kocourek Hyundai for your vehicle needs!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Shirley S. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service manager was very cordial, in fact everyone was!"
Nice, clean place with good people!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/25/2017 08:01 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

It was wonderful having you in for service! 

Thank you for choosing Kocourek Hyundai for your vehicle needs

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly service. "
Always friendly and complete the work on time. No unnecessary repairs.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/24/2017 06:01 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

Thank you for the wonderful review and comments. It was our pleasure having you in for service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Friendly, Very Professional, and Very Fast. Great place."
Great Place.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 12:10 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Gloria H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service work"
Chen explained everything that needed to be done to my car - was very courteous. Will definitely bring my car in for future service work.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 11:17 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

Wonderful to hear that Chen was able to fulfill all your vehicle needs! We look forward to seeing you for your next visit.

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"TLC time for our SUV."
Chen, the service manager for Hyundai does a superb job. I have complete confidence in him. He is very honest and is on top of everything.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:58 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

Thank you for choosing Kocourek Hyundai for your vehicle needs!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Michael W. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees "
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 12:25 PM
Grant R., Service Manager at Kocourek Hyundai responded on 05/30/2017

It was great having you and your Santa Fe in for service. Thank you for choosing Kocourek Hyundai!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
Sara N. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and Professional"
The staff are absolutely exceptional with their customer service skills and expansive knowledge base.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/19/2017 07:21 AM
Grant R., Service Manager at Kocourek Hyundai responded on 05/22/2017

Thank you for the wonderful review, it was our pleasure having you in for service!

Grant Rainville
Service Manager
Kocourek Imports
715-359-5583
grainville@kocourekauto.com
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