98% Would Recommend
Latest Review 2 days ago
Katherine W. on 05/18/2017
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Katherine said she will recommend this business for service.
Vehicle: Suzuki SX4
Category: Service
Service Date: 04/18/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Dale H. on 04/26/2017
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"Great personnel who appear to care"
First time to this shop. Will return
Vehicle: Mercedes-Benz ML320
Service Date: 04/24/2017
Review Created: 04/26/2017 06:45 AM
Bryan S. on 02/14/2017
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Bryan said this business quoted him one thing and then the quote changed.
Vehicle: Saab 9-3
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Greg W. on 01/16/2017
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Greg said the business did well. He wished they would have asked before installing the part. The people are good. They have his business.
Vehicle: Nissan Frontier
Category: Service
Service Date: 12/29/2016
Review Created: 01/16/2017
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 02/15/2017

Thank you for your 4 star review. We appriciate your business. 

Aaron Weaver & Jake Akins
Nag A. on 10/07/2016
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Nag said his overall experience was good, but pricey. They charged his battery and he purchased a new one. He would recommend this business but they would have to watch out for the price.
Vehicle: Honda Civic
Category: Service
Service Date: 09/28/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 10/19/2016

Thank you for your 4 Star review. We appriciate your business.

Aaron Weaver & Jake Akins
Trevino M. on 10/07/2016
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Trevino said the business provided a quick service.
Vehicle: BMW 528i
Category: Service
Service Date: 10/03/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 10/10/2016

Thank you for your 4 star review. We appriciate your business.

Weaver & Jake Akins

The L D C., Owner at L D Automotive responded on 10/10/2016

Thank you for your 4 star review. We appriciate your bisiness.

Aaron Weaver & Jake Akins
Zachary R. on 08/27/2016
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Zachary said this business took long. He said overall it was a good experience.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/12/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 09/06/2016

Thank you  for your 4 star review. We apoligize that we took a little too long on your vehicle, but we will try our best to do better next time. We appriciate your business.

Aaron Weaver & Jake Akins
Jack F. on 08/27/2016
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Jack said this business was pretty good but they did not completely fix the problem.
Vehicle: Honda Civic
Category: Service
Service Date: 08/12/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
James T. on 06/23/2016
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James said the business almost got the service perfect.
Category: Service
Service Date: 06/14/2016
Review Created: 06/23/2016
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 07/07/2016

Thank you for your 4 Star review, We appriciate your business.

Aaron Weaver & Jake Akins
William K. on 06/17/2016
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"Just started going here. So far, so good. "
Prior to LD I used the same auto mechanic for 30 years, because I trusted him. Hardly ever use a dealer. Moved to Frisco and my guy was too far away, found these guys, and so far, I like them. Haven't had any majors issues with either vehicle yet, just routine maintenance, but that time will come. I'll let you know.
Vehicle: Toyota 4Runner
Service Date: 06/15/2016
Review Created: 06/17/2016 02:06 AM
The L D C., Owner at L D Automotive responded on 06/20/2016

Mr Krueger,
 Welcome to our area. I'm glad you had a place that you trusted and did good work for you. I hope that we too can please you with our services and can be your long time Automotive shop. Thank you for your 4 Star review. We appriciate your business and hope that you will continue to use us.

    

                                      Jonas

Wesley B. on 04/25/2016
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"Quick and Friendly"
They were fast and friendly.
Vehicle: Ford Pickup
Service Date: 04/19/2016
Review Created: 04/25/2016 07:02 AM
The L D C., Owner at L D Automotive responded on 05/05/2016

Thank you Mr. Brown for a good review. We appriciate your business


Aaron Weaver & Jake Akins
Christopher P. on 04/13/2016
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Christopher said the business has good service but thought they charged him way to much for a part.
Vehicle: GMC Yukon
Category: Service
Service Date: 04/06/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 05/06/2016

Thank you for a good review Mr. Pruitt. We appriciate your business. we are working with our venders to make there high quality parts more affordable for our customers. We hope to do business with you again.

Jonas 
 

Greg M. on 03/05/2016
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Greg said the business did a good job, but there could have been more communication.
Vehicle: BMW 325i
Category: Service
Service Date: 03/02/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
The L D C., Owner at L D Automotive responded on 03/22/2016

Greg, thank you for your business. We are here to serve you and We will make sure We stay on top of our communication. Thank you for being honest and we would love to serve you again.

Jonas Cabrera 

Michael Z. on 02/24/2016
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"Repair"
Nice honest people
Vehicle: Ford Freestyle
Service Date: 02/19/2016
Review Created: 02/24/2016 08:36 AM
The L D C., Owner at L D Automotive responded on 03/22/2016

Michael, Thank you for your business, We appeciated.

Najam K. on 12/12/2015
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Najam said he had a part they were supposed to give back to him and he has to go back and get it. He chose not to be more specific.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/04/2015
Review Created: 12/12/2015
This review was collected via phone interview by Customer Research Inc.
Blaine P. on 09/19/2015
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Blaine said this business told him his vehicle would be ready in an hour and he had to wait for a couple of hours. They were friendly but it was a long time.
Vehicle: Honda Civic
Category: Service
Service Date: 09/16/2015
Review Created: 09/19/2015
This review was collected via phone interview by Customer Research Inc.
Billy R. on 08/22/2015
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Billy said this business did an excellent job. They have excellent costumer service and he has no complaints.
Vehicle: Nissan Frontier
Category: Service
Service Date: 08/19/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
Robert M. on 08/10/2015
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"Great customer service"
Good attitudes and knowledgeable staff!
Vehicle: Mazda 3
Service Date: 08/07/2015
Review Created: 08/10/2015 12:44 PM
Brenda L. on 07/27/2015
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Brenda said everybody was very kind. She has to take her vehicle back next week because there was a problem.
Vehicle: Nissan Frontier
Category: Service
Service Date: 07/23/2015
Review Created: 07/27/2015
This review was collected via phone interview by Customer Research Inc.
Fred W. on 07/27/2015
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Fred said this business was friendly and performed really good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/22/2015
Review Created: 07/27/2015
This review was collected via phone interview by Customer Research Inc.
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