ReScore Reviews™ (15)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.06667/5Overall Rating 2.06667/5rating 2.06667rating 2.06667rating 2.06667
93% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Darlinda B. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service for two recall notices on Sante Fe- fast repairs"
I was told the service would take two hours to repair the two recall notices. It was only about an hour and half. I also had a Key Fob that did not work correctly and the dealership ordered a new one.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/23/2017 04:16 AM
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service and on time Hussein the service advisor was great to deal with
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 04:55 PM
Bryan S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are friendly and very Professional"
Quality people doing a very thorough job !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 03:27 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Employees of the work place along with great customer service "
Yes I wilp
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 07:57 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/21/2017

Thank you for the GREAT Rreview!!




















Thank you for the GREAT review!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager





SATYA I. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and Quick"
I just went o LaFontaine for a regular oil change and tire rotations. It was all done so quickly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:01 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/21/2017

Thank you for the GREAT review!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 08/18/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Touchy car buying service with this dealer"
We have had so many different issues with this dealer in the past. But it is rhe clisest Honda & Hyundai dealer in the area. We would gladly go somewhere else.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 05:05 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/21/2017

Thank you for the review!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Akshay K. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Experience."
It was nice experience with my recent service. Service manager was Chris.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:05 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/18/2017

THANK YOU FOR THE GREAT REVIEW!!
THANK YOU FOR YOUR BUSINESS!
SEE YOU ON YOUR NEXT VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER

Christine F. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony is one of the reason why I continue to visit this location, he provides great customer service."
I feel very confident when I get my vehicle service at this location, I know I'm in good hands.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 04:56 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/18/2017

THANK YOU FOR THE GREAT REVIEW!
THANK YOU FOR YOUR BUSINESS!
SEE YOU ON YOUR NEXT SERVICE VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER

Harish G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 10:18 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/18/2017

THANK YOU FOR THE GREAT REVIEW!!
THANK YOU FOR YOUR BUSINESS!
SEE YOU ON YOUR NEXT SERVICE VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER

Candace G. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy & Complete Service"
Excellent job on my Hyundai Elentra.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 07:26 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/17/2017

THANK YOU FOR THE GREAT REVIEW!!
THANK YOU FOR YOUR BUSINESS!
SEE YOU ON YOUR NEXT SERVICE VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER




Peace I. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Chris keeps me posted on d car.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:51 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/15/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony Jackson"
This guy is the best dude on the planet. Alway able to help and always willing to pick up the phone
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:27 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/15/2017

Thank you for the GREAT REVIEW!!
Thank you for your business! 
See you on your next service visit.

Debi Sharaf, guest Relations Manager

Lynette B. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey/feedback"
The professionalism of the staff
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/14/2017 04:25 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/15/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Judy D. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the employees"
yes I would
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 01:47 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/14/2017

THANK YOU FOR THE GREAT REVIEW!!
THANK YOU FOR YOUR BUSINESS!
SEE YOU ON YOUR NEXT SERVICE VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER

Tom S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service very helpful. "
Excellent
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 12:36 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/14/2017

THANK YOU FOR THE GREAT REVIEW!!
THANK YOU FOR YOUR BUSINESS!
SEE YOU ON YOUR NEXT SERVICE VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER

Verified Customer ReScore Review on 08/15/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service follow up "
I am confident that the break down in communication will be corrected and I look forward to the next time I am scheduled for service. I trust Debbie to resolve the concerns I had.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/11/2017 05:43 AM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Service breakdown"
Service performed good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/11/2017 05:43 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/14/2017

Thank you for the review.
Please give me a call, so that we can discuss your concerns
from your recent service visit.

Debi Sharaf, Guest relations Manager
313-996-6230

Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/15/2017

Thank you for the GREAT REVIEW!
It was great talking to you this morning.
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Laverne D. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
clean environment
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/07/2017 09:41 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/07/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stellar service "
Every time I come to this dealership the service is awesome.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/06/2017 06:39 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/07/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
See you on your next service visit.
Debi Sharaf, Guest Relations Manager

Verified Customer on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Although the usual customer lounge was under construction the service was still friendly and great.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/02/2017 11:57 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/02/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
We are being told the  customer lounge will be ready in a few weeks. We are all getting excited to see the new lounge
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I was never kept in the dark and when I had specific questions, they would go out of their way to help me.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/01/2017 12:01 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 08/02/2017

Thank you for the GREAT REVIEW!!
Thank you for your business!
See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Displaying Review 1 - 20 of 524 in total