ReScore Reviews™ (11)

ReScore
Overall Rating 4.7272718/5Overall Rating 4.7272718/5Overall Rating 4.7272718/5Overall Rating 4.7272718/5rating 4.7272718
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
92% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Adriel V. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Needed some maintenance on the car and I was in and out quickly! Staff was nice and knowledgeable
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/22/2017 10:11 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/22/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Verified Customer on 05/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Focused"
Focused
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/20/2017 04:07 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/22/2017

Thank you for the review!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Sandra P. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
i love the great service that Tony gives, he is very knowledgeable in what service we need in order to get the best performance from our cars this is the 3rd car that he has taken care . so i keep coming back. If anyone need a great service rep they need to check out Tony he will do you good.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/16/2017 08:30 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/17/2017

THANK YOU FOR THE GREAT REVIEW!! THANK YOU FOR YOUR YOUR BUSINESS! SEE YOU ON YOUR NEXT SERVICE VISIT.

DEBI SHARAF, GUEST RELATIONS MANAGER

Marketia W. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Such great service!"
I love this place.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/15/2017 10:12 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/15/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Kellee S. on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Nice job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/14/2017 12:00 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/15/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit. Have a wonderful day!!

Debi Sharaf, Guest Relations Manager.

Deborah C. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly "
I am always treated in a friendly and efficient manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/13/2017 02:35 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/15/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Janice S. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LaFontaine customer service is great each and every time I need to visit the dealership"
Tony was my sales person and he was great.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/13/2017 04:00 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/13/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Dontrell F. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Miss you guys
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/12/2017 04:53 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/13/2017

Thank you for the GREAT REVIEW!! Thank you for your business. Have a Great Day!! We Miss You Too!! 

Debi Sharaf, Guest Relations Manager.

Patricia W. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always wonderful service!!!"
Well treated and timely service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/12/2017 12:00 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/12/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Robert B. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They took good care of me. The recall was fixed and they also took care of my Fuel and brake systems.
Vehicle: 2013 HYUNDAI VELOSTER
Category: Service
Service Date: 05/02/2017
Service Type:
Review Created: 05/10/2017 05:55 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/10/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Verified Customer on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly"
Everything was easy and convenient. I drive an hour away just to get my car serviced there.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Repair
Review Created: 05/09/2017 04:01 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/10/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

George W. ReScore Review on 05/09/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response to issue"
Had an issue with door, customer service manager Debbie called me immediately and was great in resolving the problem to work around my schedule. Great follow up service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/09/2017 12:18 PM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Factory recall"
Brought my car in for a recall, now the whole drivers side door is loose. Needs to go back. Very frustrating
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/09/2017 12:18 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/09/2017

Thank you for the review! It was great talking to you this afternoon. We will get the Sonata back into the service department to get the door fixed. As per our conversation I will text you when the service department porters are on there way to your work to pick up the car. Thanks again and have a great evening!!

Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/10/2017

Thank you for the GREAT REVIEW!! Thank you for giving us a chance to fix our mistake. Customer satisfaction is very important to me and to the Lafontaine's. We look foward to seeing you again on your next service visit. 

Debi Sharaf, Guest Relations Manager.

Doreen N. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treated w respect"
Good visit
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 05/04/2017
Service Type: Maintenance
Review Created: 05/09/2017 11:09 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/09/2017

THANK YOU FOR THE GREAT REVIEW!! THANK YOU FOR YOUR BUSINESS.

DEBI SHARAF, GUEST RELATIONS MANAGER

Verified Customer on 05/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and curtious"
Politie
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/01/2017
Service Type: Repair
Review Created: 05/08/2017 06:09 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/08/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Verified Customer on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"LaFontaine's Excellent Service Department"
I have been more than pleased with the Service Department in taking the time to explain what needs to be done to the car at time of service. Also appreciated what will not need to be done until the next service appt. being explained. My questions were answered that I presented about the car as well. The staff makeing the appointment is courteous and accommodating. I have the highest recommendation and respect for the Service Deptartment.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/26/2017
Service Type: Repair
Review Created: 05/05/2017 08:02 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/05/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Verified Customer on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Quick, thorough. No complaints.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 05/04/2017 06:49 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/05/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Golam A. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service on time. The service person was amicable."
Everything was on time. They have good shuttle service. When I heard that shuttle will be late I was afraid since I had a scheduled meeting in my office. Finally the service person made couple of phone calls and he was able to contact the driver and managed properly and I was able to go office on time.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/03/2017 05:00 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/04/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Marsha H. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/26/2017
Service Type: Repair
Review Created: 05/03/2017 05:07 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/03/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager.

Verified Customer on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
Good
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/02/2017 06:12 PM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/03/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

John O. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty work "
Hyundai stepped up to the plate and covered a faulty gas tank extended warranty, mch appreciated.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 04/27/2017
Service Type: Repair
Review Created: 05/02/2017 10:57 AM
Debi S., Guest Relations Manager at LaFontaine Hyundai responded on 05/02/2017

Thank you for the GREAT REVIEW!! Thank you for your business! See you on your next service visit.

Debi Sharaf, Guest Relations Manager

Displaying Review 1 - 20 of 433 in total