Lakewood Lube And Repair


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

408 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago
Phil C. on 05/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Phil said this business provided him with good service. Their prices are a little bit expensive. However, they are knowledgeable. He likes their work ethic and their personnel.
Vehicle: Ford Taurus
Category: Service
Service Date: 04/17/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Kye S. on 05/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kye said there seems to be some sort of conflict between the staff and the owner of this business. They need to get on the same page, especially when it comes to pricing.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/17/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mike said the business was fine. One of his tires had a slow leak. He had asked them to check the tires for foreign objects when they are rotated. This did not happen.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Sam B. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sam said this business did a great job and they were honest. They made the necessary repairs and had open communication. They finished his vehicle in a timely manner and he would them recommend to family and friends.
Vehicle: Dodge Durango
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Persephone N. on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Persephone said the business' service was great and quick, but their prices were misleading.
Vehicle: Acura MDX
Category: Service
Service Date: 04/07/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Adam S. on 03/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Adam said the service at this business was kind of expensive. Their oil change was fine, but their brake and rotors service was a little on the expensive side. He found another local business that provided the service for $30 to $40 less than this facility.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/07/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
BILL H. on 01/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"review"
service , quick and fast. everything done well.
Vehicle: Jeep Liberty
Service Date: 01/30/2017
Review Created: 01/31/2017 06:39 AM
FRANK L. on 01/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Chevy silverado 1500"
Mechanics are very knowledgable and very good job fixing my truck.
Vehicle: Chevrolet Silverado
Service Date: 01/24/2017
Review Created: 01/28/2017 01:28 PM
FRANK L. on 01/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Suzuki grand vitara"
Car got fixed and it's running great. Waited for job to get done longer than expected. Prices are reasonable. Good job.
Vehicle: Suzuki Grand Vitara
Service Date: 01/21/2017
Review Created: 01/25/2017 06:43 AM
Tiara F. on 01/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tiara said the business is amazing and she personally enjoys going there but sometimes it is extra busy.
Vehicle: Ford Focus
Category: Service
Service Date: 01/06/2017
Review Created: 01/19/2017
This review was collected via phone interview by Customer Research Inc.
STAN Z. on 12/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
I do not have any issues with the service except that the last two times I have had to return to the shop to check why I was getting oil leak on my garage floor. Both times, they had to clean up excess oil that must have been spilled on the chasis and then ended up on my garage floor. whoever does the oil change needs to be efficient in cleaning up after draining the old oil. Also, the cost of the oil change seems a little high. This price is more in line with car dealership pricing.
Vehicle: Honda CR-V
Service Date: 12/15/2016
Review Created: 12/17/2016 07:24 AM
Steve J. on 10/26/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steve said this business ordered him an engine and it was late arriving. He stated the price of wires were much higher than he thought they would be.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 10/24/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Jordan H. on 10/04/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jordan said they had to order a part that was supposed to take 30 to 40 minutes and it took two hours.
Vehicle: Volkswagen Touareg
Category: Service
Service Date: 09/28/2016
Review Created: 10/04/2016
This review was collected via phone interview by Customer Research Inc.
Laurence W. on 09/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Laurence said he has had service at the business before and they have done it well.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 09/10/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Shela C. on 08/17/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Andrew. He said the service provided by the business was good.
Vehicle: BMW 328i
Category: Service
Service Date: 07/22/2016
Review Created: 08/17/2016
This review was collected via phone interview by Customer Research Inc.
Martin S. on 06/29/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Melissa. She said the business got her in fast and they were good. The only thing was the up sell for the battery because she didn't need one. The business gave her a discount for all her repairs and she will be a returning customer in the future.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/11/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Paul W. on 06/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Paul said it took three days instead of one day. It might have been due to parts availability or other work with more priority. He said he is happy to have found them.
Vehicle: Nissan Quest
Category: Service
Service Date: 06/07/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Jeremy W. on 06/27/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jeremy said they could have done better.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 06/20/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Charles C. on 05/16/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Charles said this business did a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 05/11/2016
Review Created: 05/16/2016
This review was collected via phone interview by Customer Research Inc.
DEBRA W. on 01/07/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good customer service and timely"
Good business & they have mine!
Vehicle: Kia Sedona
Service Date: 01/04/2016
Review Created: 01/07/2016 12:35 PM
Displaying Review 1 - 20 of 39 in total