Lakewood Transmission Inc.


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

169 Reviews

96% Would Recommend
Latest Review 6 days ago
Shana R. on 04/26/2017
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Shana said the business is helpful.
Vehicle: MINI Cooper
Category: Service
Service Date: 04/13/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Joe W. on 04/26/2017
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Joe said the work and the customer service was very professional with this business.
Vehicle: Cadillac XTS
Category: Service
Service Date: 04/13/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
James P. on 04/25/2017
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James said the owner is a good friend of his, they're really close and they treat him like family. He'll recommend this business to anyone he knows.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 04/22/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Colton K. on 04/22/2017
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Colton said this business did a good job on the transmission, and the customer service is good.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 04/19/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Ann L. on 04/22/2017
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Ann said the business has always been good. They are up front and their customer service is terrific. Kristie is just great.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/12/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Senara L. on 04/15/2017
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Senara said the business is excellent.
Vehicle: Chrysler 300
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Adolfo C. on 04/06/2017
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Spoke with Leola. She said her vehicle has never run better.
Vehicle: GMC Sierra Classic
Category: Service
Service Date: 03/08/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ryan M. on 04/06/2017
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Ryan said the business gives him great advice every time he goes in. They always help me. The lady who runs the office is amazing.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/03/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Kelly P. on 04/01/2017
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"They backed up the work even after the warrenty expired."
I had my transmission rebuilt at Lakewood transmission approximately two and a half years ago and accumulated 64,000 miles since the rebuild. They warranted the work for two years or 24,000 miles which ever can first.



My transmission started slipping again so I went back to have them check it out thinking the warranty had expired and I was out of luck. After Lakewood transmission checked it out they indicated it would need to be rebuilt again. I was approached by the General Manager, Kirsty Martin, she indicated although the warranty had expired, the expected their repairs last substantially longer and that they would rebuild it at half the cost.



I spoke to the new owner Jim, who inherited the rebuild to thank him and he said he was pleased to have the opportunity to correct the problem. I am very grateful they took enough pride in their work and company to correct the problem.



Many Thanks to Kirsty and Jim,



Kelly Price
Vehicle: Ford Explorer
Service Date: 03/10/2017
Review Created: 04/01/2017 08:02 PM
Samantha S. on 03/29/2017
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Samantha said this business was great.
Vehicle: Ford Expedition
Category: Service
Service Date: 02/28/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Christel G. on 03/27/2017
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Christel said this business did a good job. She is satisfied. The vehicle runs well.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/23/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Justin F. on 03/25/2017
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Justin said this business was good.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 03/23/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Sean M. on 03/24/2017
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Sean said he really likes this business, so much so that he brought his second vehicle to them for service. The lady at the front desk, was very nice and helpful. He likes this business because they are family owned and they do great work.
Vehicle: Acura MDX
Category: Service
Service Date: 03/21/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Pedro N. on 03/13/2017
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Pedro said this business had friendly people working for them. So far everything is looking pretty good.
Vehicle: Ford Mustang
Category: Service
Service Date: 03/09/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Travelle G. on 03/13/2017
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Travelle said Jim, the owner, was great. He and his personnel were able to work with him when no one else would.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 03/10/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
William C. on 03/08/2017
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"Customer service "
They took real good care of the maintenance on my classic vehicle
Vehicle: Buick Regal
Service Date: 03/06/2017
Review Created: 03/08/2017 01:42 PM
Francis S. on 03/08/2017
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Francis said she had excellent service at this business. They were very responsive and they did a wonderful job on her transmission. She stated it seems it will work for a long time now and it's working beautifully. She is enthusiastic about supporting this business. She was in and out.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Buck H. on 02/24/2017
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Buck said this business has warm and friendly people. They are straightforward and they took him home. This is the second transmission they have put in for him. He said he wishes everyone conducted business the way that they do.
Vehicle: Chevrolet
Category: Service
Service Date: 02/17/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
David G. on 02/24/2017
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David said he was in and out like the staff at this business told him he would be. They did not choose the most expensive route and they chose the best route for him.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 02/20/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Christen B. on 02/22/2017
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Christen said they are really nice and friendly. The technician pointed out the issue with his vehicle and he was able to go to someone who had more knowledge about the vehicle.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 142 in total