96% Would Recommend
Latest Review 2 days ago
LAUREEN C. on 03/22/2017
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"Courteous, clean, good vibes"
GoodXXXX
Vehicle: Scion xB
Service Date: 03/20/2017
Review Created: 03/22/2017 12:01 AM
TIM E. on 03/12/2017
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"Another Great Service Experience"
Another great job on completing repairs on my vehicle. I truly feel at ease in bringing my vehicle to Firestone - Lancaster. They understand your needs to not only to get you back on the road with repairs done by experienced technicians but also to do it at a very reasonable and comparable cost. I definitely would recommend that you take your your vehicle to Firestone. You can't go wrong.
Vehicle: Chevrolet Traverse
Service Date: 03/11/2017
Review Created: 03/12/2017 10:00 PM
LINDA D. on 02/21/2017
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"Helpful without being pushy to sell us something else "
So far they have been very efficient and trustworthy! We will continue to have them our primary car service and mechanics.
Vehicle: Ford Windstar
Service Date: 02/18/2017
Review Created: 02/21/2017 08:36 AM
CHARLES F. on 02/20/2017
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"Experience"
Great service
Vehicle: Toyota Avalon
Service Date: 02/13/2017
Review Created: 02/20/2017 10:48 AM
CHERI H. on 01/26/2017
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"Honest, efficient and walking distance to Starbucks."
Honest and efficient.
Vehicle: Volkswagen New Beetle
Service Date: 01/14/2017
Review Created: 01/26/2017 02:06 PM
ROBERT W. on 11/30/2016
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"They do the job right the first time!!!"
They are friendly. And are willing to work with and for you and work on what needs to be fixed and not mess with another part for you have to come back so they can make money!!
Vehicle: Volkswagen Tiguan
Service Date: 11/08/2016
Review Created: 11/30/2016 10:10 PM
DONNA S. on 11/02/2016
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"Excellent Customer Service-Excellent Results!"
I always recommend Firestone for all auto. needs. If they don't do it there, Gary will tell you where to go : ) I have been a customer at Firestone/Gary with all my cars since late 1980's. It's so nice to know when I pick up my car after service/repair, I don't have to give it a second thought. I trust the repairs 100%
Vehicle: Lexus ES 300
Service Date: 10/31/2016
Review Created: 11/02/2016 07:18 AM
EDMUNDO O. on 10/26/2016
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"Customer sastifation"
Very customer friendly and prompt service...my car is running great now...thanks guys(firestone).
Vehicle: Ford Escape
Service Date: 10/24/2016
Review Created: 10/26/2016 10:23 AM
CHERI H. on 10/25/2016
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"Oil change"
Love this honest, family run business.
Vehicle: Volkswagen New Beetle
Service Date: 10/22/2016
Review Created: 10/25/2016 10:32 AM
CALIFORNIA C. on 10/19/2016
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"Thank You For Excellent Service!"
Oil change done, thanks to FIRESTONE!!
Vehicle: Ford Crown Victoria
Service Date: 10/17/2016
Review Created: 10/19/2016 10:23 AM
MIKE R. on 10/15/2016
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"Fast service:)"
My husband had to bad tires and they got him 2 new tires at affordable prices.
Vehicle: Chevrolet Volt
Service Date: 10/13/2016
Review Created: 10/15/2016 10:53 PM
DORA/MICHAEL R. on 09/21/2016
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"rotation of tires"
excellent service and very polite service men!
Vehicle: GMC Yukon
Service Date: 09/20/2016
Review Created: 09/21/2016 09:28 PM
JOHN G. on 09/08/2016
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"service"
always a pleasure going to this location, always quick , they almost make it fun going there
Vehicle: Lincoln Town Car
Service Date: 08/30/2016
Review Created: 09/08/2016 12:29 PM
Gary C. at Lancaster Firestone responded on 09/12/2016

John, we always enjoy seeing you and Lorie. You bring smiles to our faces, stop by and say hi if you ever have some extra time with your busy schedule ;-)

CHRISTINE F. on 09/03/2016
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"Great"
As usual, Dave and the staff at Lancaster Firestone got my SUV maintained and serviced quickly and economically. I'm glad they're working for me.
Vehicle: Mitsubishi Outlander
Service Date: 09/01/2016
Review Created: 09/03/2016 10:02 PM
Gary C. at Lancaster Firestone responded on 09/12/2016

Thank you, we are happy that you are pleased with the service and we are happy to keep your vehicle maintenanced for you.

ELIAS T. on 09/01/2016
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"Best service in town"
The staff are like family always looking out for us. And the care of our cars.
Vehicle: Chevrolet Impala
Service Date: 08/31/2016
Review Created: 09/01/2016 10:31 PM
Gary C. at Lancaster Firestone responded on 09/12/2016

Elias you've been coming here so long you feel like family. =)  It is always a pleasure to see you. Happy to be here for you.

JOHN G. on 08/30/2016
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"professional"
always go here , outstanding crew and outstanding service
Vehicle: Lincoln Town Car
Service Date: 08/11/2016
Review Created: 08/30/2016 06:42 PM
Gary C. at Lancaster Firestone responded on 09/12/2016

Thanks John, always a pleasure =)  Did you see the diet coke? ;-)

SHAWNA W. on 08/29/2016
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"Oil change"
I was able to get my oil changed in no time. And I was also given recommendations for future services.
Vehicle: Volkswagen Jetta
Service Date: 08/27/2016
Review Created: 08/29/2016 03:18 PM
Gary C. at Lancaster Firestone responded on 09/12/2016

Thanks for coming in Shawna. We are happy to provide estimates for any future services/concerns.  Glad to have been able to take care of you in a timely manner.

WAYNE L. on 08/21/2016
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"Professional and Quick Service"
I needed my alternator replaced and a new battery installed. The guys at Firestone did it within a few hours. I got my vehicle back and everything is good to go as usual.
Vehicle: Jeep Liberty
Service Date: 08/19/2016
Review Created: 08/21/2016 09:14 AM
Gary C. at Lancaster Firestone responded on 09/12/2016

Happy we were able to service your vehicle in a timely manner for you and get you back on the road.

SHEILA G. on 08/10/2016
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"Very Happy Customer"
excellent salesmen, very knowledgeable and friendly.The service was fast .
Vehicle: Hyundai Elantra
Service Date: 08/09/2016
Review Created: 08/10/2016 08:40 PM
Gary C. at Lancaster Firestone responded on 09/12/2016

Thank you Sheila,  happy to help with any questions

DEIDRE R. on 08/10/2016
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"Happy"
Excellent service all around. This station has never disappointed me. They really go above and beyond. Thanks so much!
Vehicle: Pontiac Grand Am
Service Date: 08/08/2016
Review Created: 08/10/2016 09:14 AM
Gary C. at Lancaster Firestone responded on 09/12/2016

Always a pleasure to see you. Happy we were able to take care of you, hope all is well. Look forward to seeing you next time. =)

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