ReScore Reviews™ (6)

ReScore
Overall Rating 3.3333333/5Overall Rating 3.3333333/5Overall Rating 3.3333333/5rating 3.3333333rating 3.3333333
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
98% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Christine S. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendliness and excellent customer servoce"
We had excellent customer service from the sales agent to the financial agent all the way to our 1st oil change on Saturday. in the service dept.!!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 08/19/2017
Service Type: Maintenance
Review Created: 08/22/2017 04:32 PM
Robert K. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There good in what they do"
Best Service I ever had don't go no where else
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 08/22/2017 11:51 AM
DAVID C. at Lancaster Hyundai responded on 08/22/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY

Daniel P. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Too bad this can't be blank"
Because I'm tired of having to do these. I'm happy with your dealership but SICK & TIRED of reviewing you. You WILL know when I'm not.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 05:35 AM
DAVID C. at Lancaster Hyundai responded on 08/22/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY

Denise F. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My review"
The staff were very friendly and upfront about what maintience needed to be done to my vehicle, the waiting area was very clean and had a variety of refreshments for while you waited. I was in and out in no time
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 05:07 PM
DAVID C. at Lancaster Hyundai responded on 08/22/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY

Matthew S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job."
No complaints. Fast, friendly. Good job.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 04:57 PM
DAVID C. at Lancaster Hyundai responded on 08/22/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall maintenance"
Took our vehicle for "recall" maintenance
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 10:53 AM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Trevor B. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
Made my family feel very comfortable while waiting for the work to be done, everything was done on time and correctly. Also, accepted us as a walk-in with no problems.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/21/2017 08:48 AM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Cindy W. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Great Service"
Always appreciate the crew here, making regular service appts a breeze.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 07:17 AM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/a"
n/a
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/20/2017 06:48 AM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

David C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff"
Jeff makes you feel like old friend and the staff is friendly and helpful
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/19/2017 07:23 PM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Friendly staff, excellent service, clean and coffee
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/19/2017 04:32 PM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Daniel C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Got my car in and out is a timly manner. Very friendly staff.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/19/2017 09:04 AM
DAVID C. at Lancaster Hyundai responded on 08/21/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and professional, and fast!"
Very accommodating!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:25 PM
DAVID C. at Lancaster Hyundai responded on 08/19/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 10:58 AM
DAVID C. at Lancaster Hyundai responded on 08/18/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Peter B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Repair"
As always, a job well done.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 10:56 AM
DAVID C. at Lancaster Hyundai responded on 08/18/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to car and owner "
Always relaxed, feel like the service department truly wants to help maintain my car. Have been with Lancaster Hyundai for 7 years, and I am happy to return.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:48 AM
DAVID C. at Lancaster Hyundai responded on 08/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
ALL the staff are courteous, friendly, knowledgeable, accommodating - great dealership!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 02:05 PM
DAVID C. at Lancaster Hyundai responded on 08/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Erika R. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Always great service!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 01:51 PM
DAVID C. at Lancaster Hyundai responded on 08/17/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Thomas S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Professional employees, clean environment
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 11:56 AM
DAVID C. at Lancaster Hyundai responded on 08/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

Patty P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car inspection "
Everyone was professional and very friendly!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 05:11 PM
DAVID C. at Lancaster Hyundai responded on 08/16/2017

THANK YOU FOR THE RATING REVIEW! IT'S A PLEASURE WORKING WITH YOU ON YOUR HYUNDAI. WE APPRECIATE YOUR BUSINESS AND WILL CONTINUE TO DELIVER AN A+ EXPERIENCE AT EVERY VISIT! HAVE A FANTASTIC DAY!!

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