Robert's Landmark Trans & Drivetrain Service Ctr


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

125 Reviews

100% Would Recommend
Latest Review 4 months ago

Brendan S. on 05/26/2017
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"Very honest and genuine people"
This place is amazing, and Michelle is the best. This is somewhat long story, but it's worth being told.

The short version, is that Honda told me I needed a new transmission, but Robert’s Landmark fixed and towed my car for $125.

I was driving my car when the check engine light came on. The speedometer went to 0 and got stuck there. The car wouldn't go past 2nd gear, which apparently means it put itself into limp mode so that nothing else gets damaged.

I made the mistake of going to the Honda dealership first (Honda Carland). I knew they were expensive, but I thought they would at least be able to diagnose the issue correctly. They called me up later and said "It's got like 10 codes going off, you're gonna need a new transmission”. I forget the exact quote, but it was at least $4,000. My car is a 2010 Honda Civic with under 80,000 miles.I did a little research, and everything I read told me to go to a place that specializes in transmissions. I luckily found Robert's Landmark Transmission repair because of their positive reviews.

I call them, speak to Michelle, and she tells me they can get it towed to them so that they can have a look at it. My car arrives there in the evening, and they tell me they'll look at it first thing in the morning. Michelle called me the next morning and says that the speed sensor should be the first thing I should get replaced, and that it may be the all that's needed. I tell her to go ahead, and a couple hours later I get the best call of my life. She told me that my car was ready, and that it would cost $125, including the tow.

It actually cost me less for them to tow and fix it than it did for Honda tell me I needed a new transmission.

These are genuinely good, honest people, and Michelle couldn’t have been happier to give me the great news.
Service Date: 05/24/2017
Review Created: 05/26/2017 11:07 AM
Kevin C. on 05/23/2016
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Kevin said he likes the service, the overall experience and the quickness of the repair.
Category: Service
Service Date: 05/16/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Jim R. on 05/20/2016
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Jim said he was very pleased and the service was great. They have a personable perspective and there technical aspect is very good.
Vehicle: BMW 525i
Category: Service
Service Date: 04/29/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
Len L. on 05/19/2016
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Len said this business took care of him in a timely manner and they were very polite.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 05/17/2016
Review Created: 05/19/2016
This review was collected via phone interview by Customer Research Inc.
Gary C. on 05/19/2016
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Gary said he trusts Robert, the owner. He is always honest with his opinion and he is competent.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 05/03/2016
Review Created: 05/19/2016
This review was collected via phone interview by Customer Research Inc.
William L. on 05/17/2016
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William said the business did a good job and did what they were supposed to do.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 04/25/2016
Review Created: 05/17/2016
This review was collected via phone interview by Customer Research Inc.
Warren A. on 05/14/2016
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Warren said the business did an excellent job. They were very courteous, honest and they did not want to charge him for the service.
Vehicle: Nissan 350Z
Category: Service
Service Date: 05/09/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
Christian B. on 05/12/2016
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Christian said Robert worked with him throughout the whole process.
Vehicle: Honda CR-V
Category: Service
Service Date: 05/09/2016
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
Miles B. on 05/06/2016
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Miles said the business is highly recommended. They are good at what they do.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/28/2016
Review Created: 05/06/2016
This review was collected via phone interview by Customer Research Inc.
Kamil J. on 04/23/2016
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Kamil said the service took too long. They said the vehicle would be ready within 3-4 days. However, it took 4-5 weeks, because there was an issue getting parts.
Vehicle: Mercedes-Benz 300TE
Category: Service
Service Date: 04/13/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Kurt E. on 04/23/2016
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Kurt said this business did a good job on his vehicle.
Vehicle: Mazda 3
Category: Service
Service Date: 03/24/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Darrian G. on 04/23/2016
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Darrian said he would recommend the business for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/24/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Don M. on 04/16/2016
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Don said he was very pleased with the overall service and treatment from the business. They were personable and straight shooters.
Vehicle: Honda Fit
Category: Service
Service Date: 03/31/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Rodrigo C. on 04/11/2016
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Rodrigo said the business was good.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/23/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Luke J. on 04/11/2016
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Luke said the employees at this business treated him very well, like family. They do great work and he knows if he did have any problems with his vehicle, they would take care of it for him.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/24/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
Greg G. on 04/09/2016
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Greg said this business is terrific, fair, thorough and the two year warranty is excellent.
Vehicle: Acura MDX
Category: Service
Service Date: 03/28/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Jim G. on 04/07/2016
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Jim said this business is convenient and they did what he wanted done.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/31/2016
Review Created: 04/07/2016
This review was collected via phone interview by Customer Research Inc.
Kianna B. on 04/06/2016
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Kianna said the staff at the business were all very nice and during the visit they diagnosed the problem, informed her of the options and their cost as well as the time it would take to do them.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 03/29/2016
Review Created: 04/06/2016
This review was collected via phone interview by Customer Research Inc.
Robert S. on 03/19/2016
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Robert said the business was prompt, finished on time, and stayed within the budget.
Vehicle: Lexus ES 300
Category: Service
Service Date: 03/17/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
James S. on 03/19/2016
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James said the business repaired his vehicle quickly and efficiently. They explained the problems with his vehicle, and they fought for him with his insurance company.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/17/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
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