98% Would Recommend
Latest Review 1 day ago
JEFF/ART V. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exemplary Customer Service"
Nick Larson and the entire crew at Larson Automotive are great to work with.I have been brining my vehicles to Larson for repair and servicing for over 30 years and I continue to be impressed with the level of professionalism and customer service they provide.
Vehicle: Ford Econoline Wagon
Service Date: 09/19/2017
Review Created: 09/21/2017 10:37 AM
Michael B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"management treats you as a friend"
parts and labor were reasonable.
Vehicle: Toyota Avalon
Service Date: 08/22/2017
Review Created: 09/20/2017 09:05 PM
GABRIEL A. on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reliable, friendly service"
Nick, As usual, I always feel good bringing my car to your shop. Edgar assisted me on this visit, and he was very friendly, personable and informative. My only suggestion would be that, in the future, it would be helpful to receive some update from Edgar (or yourself) as soon as it becomes apparent that my car will need to stay in the shop longer than expected. I realize that people get busy, new guests show up at all times of the day, and sometimes little details can be overlooked. However, in order for me to best schedule my work day, travel plans, etc... I need to know if a part is back ordered... (even if it's not clear how long that might take). It helps me adjust my day, and insure that I am able to make practical decisions about my work schedule, etc. Personally, I would always prefer be informed, rather than have to inquire. Otherwise... keep up the good work. Best, Gabriel
Vehicle: Honda Accord
Service Date: 09/16/2017
Review Created: 09/17/2017 12:26 AM
Mania F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mania said the service was quick and perfect. The staff was polite and friendly.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Alicia Z. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alicia said Nick the owner is great at getting her in and fixing issues. He does not make issues up for money. She would like him to keep up the great work.
Vehicle: Dodge Journey
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Patricia M. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patricia said she liked the thoroughness of the conversation she had with Mr.Larsen. They discussed how and what they were going to do to the vehicle. The service was great they were very accommodating. There is a feeling of security and helpfulness with keeping the vehicle going. She is very happy she discovered them and she plans to use them more frequently.
Vehicle: Lexus ES 350
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Samantha T. on 09/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Samantha said she enjoyed the employees. They were honest and they worked her into their schedule. The business was pricier than others in the area.
Vehicle: Suzuki Aerio
Category: Service
Service Date: 08/19/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Kerry E. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy breezy"
Small repair this time (broken turn signal), super easy & did an oil change while I was at it. Nick is always a joy to work with. And it's great that you offer a shuttle and a waiting room, I actually used both this time.
Vehicle: Volkswagen Jetta Wagon
Service Date: 08/29/2017
Review Created: 08/31/2017 03:32 AM
PHYLLIS K. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always avalible, fair, knowledgable and honest. Keep track of your car's servicing and send out notification reminders. Able to offer a ride if needed within a certain mile range."
Great place to take your vehicle for reliable servicing.
Vehicle: Chrysler PT Cruiser
Service Date: 08/26/2017
Review Created: 08/29/2017 08:57 AM
ROBERT C. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust!"
Larsen's feels like back in the day when you had your neighborhood mechanic and it was like taking your car to a friend you could trust. I am an older woman and I have in the past just needed a windshield wiper changed and never felt embarrassed to ask for help. nothing is ever a problem for them ! They are the family mechanic and it is nice to have the old feeling of being able to trust a company and know they are always there to help.
Vehicle: Kia Soul
Service Date: 08/24/2017
Review Created: 08/26/2017 03:37 PM
Juan R. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Juan said they service all his vehicles and everything is efficient.
Vehicle: Jeep Commander
Category: Service
Service Date: 07/27/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
STANLEY M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Efficient, timely, friendly service. Dependable and trust worthy. Great for the community.
Vehicle: GMC Sierra 3500
Service Date: 08/03/2017
Review Created: 08/17/2017 12:55 PM
Iris O. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Iris said she likes the business very much. The staff was very professional, nice, and friendly. It was the best.
Vehicle: Nissan Xterra
Category: Service
Service Date: 08/03/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Larsen' takes thorough care of your automobile. They are the best for your automotive needs.
Vehicle: Nissan Rogue
Service Date: 08/11/2017
Review Created: 08/11/2017 08:13 PM
Oskar K. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Oskar said it is hard to find an honest mechanic in the area. This business takes the time to explain everything they are doing, and why they are doing it. They also explain their prices. He really appreciates Edgar and everyone else. They do good work.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Reza T. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Reza said the job was done on time and the service was good. It was excellent and everything was fantastic.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 08/04/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Lisa R. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said Nick was able to get her in at the last minute on her lunch break.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/04/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Brian N. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said he has been very happy with the service this business provides.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Ron R. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said this business advised him what the cost of the work would be and they had it done by the next day.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
LIZ K. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personnel make the place great. All are friendly and wanting to help"
What I said above
Vehicle: Jeep Liberty
Service Date: 07/28/2017
Review Created: 08/06/2017 07:20 PM
Displaying Review 1 - 20 of 106 in total