ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
98% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Linda M. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient service"
Glad Brian was attentive, informative and courteous! Car broke down, he was reassuring and took time to call and inform me of each part of the process!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 03:46 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/24/2017

Thank you

Craig Eagleson

Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service"
excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/24/2017 08:52 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/24/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Gary L. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
Great
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/22/2017 08:09 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/22/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
GRETCHEN L. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience at Hyundai"
Friendly, fast,
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 04:11 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/24/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Phyllis R. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
Prompt and courteous service. Good location.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/15/2017 11:17 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/15/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Alice P. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable waiting room. "
Sure, as long as Im treated well I will recommend the dealership.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/12/2017 12:51 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/12/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Theresa J. on 05/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good"
good service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/12/2017 08:05 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/12/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Verified Customer on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No Appointments and In and Out Service"
Enjoy being able to have my car serviced whenever I have a moment to get it to the garage. Service time was good.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/09/2017 10:47 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/09/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Linda G. on 05/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"had very good customer service -tech was polite & easy to work with /did everthing he possibly could to help "
have no complaints -service was great -worked with us very well
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 04/27/2017
Service Type: Repair
Review Created: 05/08/2017 04:49 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/08/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Wayne J. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service.good people"
Always satisfied with work and very good knowledgeable people
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/03/2017
Service Type: Repair
Review Created: 05/06/2017 09:17 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/06/2017

Thank uou

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Verified Customer on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Being able to have my car picked up while at work and having it returned after being serviced"
Laurel has provided excellent service for me since I bought my first Hyundai in 2003
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/05/2017 08:54 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/06/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Patrick S. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always a pleasant greeting. Service is fast and done well.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/03/2017
Service Type: Repair
Review Created: 05/05/2017 12:43 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/05/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Arlene G. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting Area"
Waiting area is very comfortable and provides a charging station for cell phones, a TV, coffee, and snack machines.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/03/2017
Service Type: Repair
Review Created: 05/05/2017 10:25 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/05/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
MICHAEL N. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Michael E."
Laurel Hyundai service department has always maintained my Elantra in a very timely manner. service personnel are prompt and courteous. they have performed regular maintenance, recalls ,and tire changeovers for me and I rate them pretty high.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 05/04/2017 07:29 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/05/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Verified Customer on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great"
Always happy with the service at Laurel Hyundai! They are helpful and always have the customers needs in mind. They made it so easy to get new tires for my car.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/04/2017 03:36 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/04/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Verified Customer on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff and quick service"
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/29/2017
Service Type: Maintenance
Review Created: 05/03/2017 03:03 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/03/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Michael S. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is the best! "
The Hyundai service team is the 100% reason I continue to return and they are the number 1 reason I will buy my next vehicle at Laurel Hyundai.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/02/2017 11:39 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/02/2017

Thank you

Craig Eagleson

Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Annette L. on 05/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Your staff is always first class"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/27/2017
Service Type: Repair
Review Created: 05/01/2017 04:11 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 05/02/2017

We are really sorry about the confusion. Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Dennis C. on 04/19/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Told about a repair that was not needed. Could have been a BIG repair bill if I have had it done. "
Same as title
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/19/2017 12:30 PM
Craig E., Service and Parts Director at Laurel Hyundai responded on 04/20/2017

Thank you for your comments. Our Technician tried to explain to you that yes you could loosen and move the bolt( just as the other garage did), but cautioned you that the bushing will go right back and you will loose the adjustment. Which is why we recommended replacing the control arm. 

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
ROBERT M. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous, Timely Service"
The service advisers were courteous and helpful. The service itself was timely and promptly completed
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 11:02 AM
Craig E., Service and Parts Director at Laurel Hyundai responded on 04/19/2017

Thank you

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Displaying Review 1 - 20 of 362 in total