Legacy Hyundai of McDonough


Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5Overall Rating 4.29/5rating 4.29

272 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.9285714/5Overall Rating 3.9285714/5Overall Rating 3.9285714/5rating 3.9285714rating 3.9285714
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
86% Would Recommend
100% Business Response
Latest Review 4 days ago
Lisa R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Scott Driver was great and made sure I was updated on progress. He also made sure I had a rental so my life could continue as normal. Thanks, Scott and Hyundai for the super service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/20/2017 05:27 AM
Crissi S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent communication "
Best experience with a car ever...
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/16/2017 03:59 PM
Faye W. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Attentive to the needs of my vehicle.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:13 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 09/13/2017

Thank you for the great review, we look forward to your continued service

Ricky Carter
Quick Lane manager
770-302-6401
Sherry B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I was very pleased with the service on my vehicle. The Service attended was very attentive to my needs. It was great !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 10:42 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 09/13/2017

Thank you for the great review, we look forward to your continued service here

Ricky Carter
Quick Lane manager
770-302-6401
Gina H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Continue the fine service provided to your customers
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/11/2017 04:40 PM
Angie M. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immediate help needed"
Always courteous and knowledgeable. Fit me into an already filled up day
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 11:53 AM
Suzanne A. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close by... great staff"
Everyone was very friendly and eager to help. They even saved me some money
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/06/2017 04:37 AM
Joan F. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care."
Really appreciate the way we were treated and the repair to our car.
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 03:02 PM
Annette B. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly professional staff"
Wonderful experience this time
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 10:23 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 09/02/2017

Thank you for your great review of our service

Ricky Carter
Quick Lane manager
770-302-6401
TRACY S. on 08/31/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor Service "
Lack of communication & I am told there is nothing wrong with car even though I have a video of what it is doing.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/31/2017 05:49 PM
John P. on 08/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No appointments taken."
Overall service was fine. Fortunately they were not too busy since it is first come first serve.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/31/2017 10:41 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 09/01/2017

Thanks for the great review and I understand the issue with appointments

Ricky Carter
Quick Lane manager
770-302-6401
Kayla P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/30/2017 10:33 AM
David A. on 08/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timely"
Legacy Hyundai recovered well this time.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/29/2017 02:28 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 09/01/2017

Mr David, thanks for the review and for giving us another chance on your vehicle

Ricky Carter
Quick Lane manager
770-302-6401
Sandra L. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sandra L."
You guys was very patient with me and made sure I understood what was going on. Even when I drop my keys and was about to lose my mind because they went into the water hole . One of your workers came and hug me and made me laugh because I was not the first person to do this.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/29/2017 08:26 AM
Patsy A. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nikki Marchbank"
thanks for the service on my compressor- it works great now. see yall soon for my 30,000 maintenance service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/28/2017 10:10 AM
Alice R. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mrs Alice Randolph "
Friendly staff and great service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/23/2017
Service Type: Repair
Review Created: 08/25/2017 06:33 PM
Judy P. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"warranty service"
Always helpful and offers great explanations of service provided
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 09:04 PM
CRAIG T. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The appearence, despite it being further away from where I live."
Great service, just too far away
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:19 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 08/16/2017

Mr Thomas, I want to thank you for your review and for giving our overall facility a great review.

Ricky Carter
Quick Lane manager
770-302-6401
Frank M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
The body shop and mechanics did an excellent repair on my damaged vehicle. Make sure to contact Ben and Rebecca for outstanding service on your next unfortunate vehicle mishap.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 03:17 AM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 08/16/2017

On behalf of Rebecca and Thee i want to say thank you for the great review. I spoke with her and she sends her appreciation

Ricky Carter
Quick Lane manager
770-302-6401
Jennian B. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The customer service "
The workers are very friendly and they provide good service. I'm always treated fairly whenever I take my car in for service. Ohh i like hiw the bathrooms are kept clean .
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 03:58 PM
Ricky C., QUICK LANE MANAGER at Legacy Hyundai of McDonough responded on 08/15/2017

Thank you for your kind words

Ricky Carter
Quick Lane manager
770-302-6401
Displaying Review 1 - 20 of 272 in total