Lehigh Valley Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1836 Reviews

ReScore Reviews™ (50)

ReScore
Overall Rating 4.5799968/5Overall Rating 4.5799968/5Overall Rating 4.5799968/5Overall Rating 4.5799968/5rating 4.5799968
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Dianne R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, courteous service"
The dealership makes getting routine service a pleasant experience. Easy to make an appointment and work is done in a timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/20/2017 06:03 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/21/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place to do business "
They do s nice job.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:23 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/21/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient "
Definitely
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:11 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/21/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Robert D. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing"
Was completed in timely manner; waiting room facilities excellent.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:32 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/21/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Sarah C. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Couldn't be happier"
Friendly, offering helpful suggestions, competent, knowledgeable, efficient, bonus of carwash. Couldn't be happier.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:23 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

EDWARD B. ReScore Review on 09/20/2017
ReScore
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Follow up , care about comments"
Glad you called and care about my service experience. Perhaps next service will be 5 stars
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 08:15 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"ONLY STATE INSPECTION"
TERRIBLE SERVICE SEE REVIEW
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 08:15 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Edward,

Thank you for the opportunity to be your service department as well as the feedback.

I agree, the re-inspection should not take that long. Per our conversation, I assure you that I will follow up and make sure this does not happen again. Additionally, I made a note on your account and will be happy to pick up the cost of your next oil change for this past experience.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Jennifer K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There is usually coffee and snack (very courteous). Your questions are answered and you always know what has to be done to your car so devious are easier to make."
Yes.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 08:27 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Aaron M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
Was able to get two different recalls done fairly quickly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/19/2017 06:36 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Richard F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2011 oil change on Hyundai Sonata"
We are always satisfied with the service at Lehigh Valley Hyundai. The workers go out of their way to make the wait enjoyable.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:43 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Donald M. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Before the service, others recommended service was suggested but not forced. Done in timely manner with detailed items that will need attention at later date.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:35 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Steven M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is fast and efficient. "
Great place.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:55 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service performed in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:19 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Joseph T. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Although the service was fast and everything was done, I usually go to Firestone for minor things, ie: oil changes, tire rotation(free), and other minor things. The reson is it is in my backyard, and I can call the day before I need their services.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 01:31 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/20/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

David Y. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bravo! Lehigh Valley Hyundai!"
Service Manager, Michael Huber, remains the consummate professional – knowledgeable, excellent communication, and helpful in all ways. He (and Chris Goodwin) are invaluable assets to Lehigh Valley Hyundai.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:17 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Glenn C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Hyundai service "
Nice people. Thorough serve. Pleasant waiting room.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:25 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Kimberly K. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Customer Serive"
Very good experience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:56 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service advisors"
I've been bringing my car to Lehigh Valley Hyundai for eight years and they have always taken good care of my vehicle.
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:12 AM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Kenneth S. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Good service but a little expensive this time.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:23 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Kelly W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Thank you for honoring your word. I had a unpleasant experience last time and I didn't even have to say anything about the free service I was promised, the service man said he saw it and no questioned asked gave it to me. Thank you. This was greatly appreciated.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 06:09 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nail in tire"
Service was done quickly and completely.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 02:34 PM
Kevin W., Service Director at Lehigh Valley Hyundai responded on 09/19/2017

Thank you for the opportunity to be your service department as well as the positive feedback.

If you feel I can ever be of assistance, please feel free to contact me directly.

Sincerely,

Kevin Wagner
Service Director
Lehigh Valley Hyundai
Phillipsburg Easton Hyundai

Lehigh Valley Honda
Direct 610.965.1583
kevin@vinart.com

Displaying Review 1 - 20 of 1836 in total