ReScore Reviews™ (37)

ReScore
Overall Rating 4.3243249/5Overall Rating 4.3243249/5Overall Rating 4.3243249/5Overall Rating 4.3243249/5rating 4.3243249
Original
Overall Rating 1.8648659/5rating 1.8648659rating 1.8648659rating 1.8648659rating 1.8648659
93% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Michael A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Bring it in, gets fixed on time and out the door. no problems.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:47 AM
Verified Customer on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied customer "
I'm pleased with the service
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:22 AM
Cynthia R. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Allan V. The service man.."
Everything was timely and no surprises..
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/20/2017 04:46 AM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Cynthia, Thank you for taking the time out to complete this survey. I am overjoyed to know that one of our service rep took very good care of you. Thank you for the five stars and the recommendations to our dealership.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
DETRA M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People friendly "
Good place to get your car service but I got a great deal on my service thank you
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 07:02 PM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Detra, Customer service is a very important aspect to our dealership. We are pleased to be informed that you had a great service visit at our dealership. We value your business.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Yanetsi L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
for the good work they do
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:41 PM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Yanetsi, Thank you for the five stars and the recommendations to our dealership. We appreciate you taking the time out to complete this survey.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Jason C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Got me in and out in a timely manner!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 03:02 PM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Jason, Thank you for your feedback. I appreciate you taking the time out to complete this survey. We are pleased to be informed that you had a great service visit at our dealership. Thank you for the five stars.

Sincerely 

Jennifer Pearce
Service BDC Manager
3056503410
Winston F. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service"
It took to long to replace my battery. I guess it was a miscommunication with whomever checked my car in after it was towed in. My keys wasn't handed to Mike until 12pm. He was very apologetic for the delay of my car. I arrived at 2:15, and didn't leave until after 4pm. I was upset for the long delay.....But, I waited patiently with no attitude. Mike was sincere about what happened. In all aspect for my service, I'm satisfied as always.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 02:03 PM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Winston, Thank you for taking the time out to complete this survey. I would like to apologizes about the inconvenience that you experience at our dealership. We do appreciate your patience and hope that your car is functioning properly. Thank you for the four stars and the recommendations to our dealership.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Vanessa B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Good service and quick
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:26 PM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Vanessa, Thank you for the five stars and the recommendations to our dealership. We are pleased to be informed that you had a great service visit at our dealership. We value your business.

Sincerely 

Jennifer Pearce
Service BDC Manager
3056503410
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Won’t do my maintenance anywhere else.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:49 AM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Dear Customer, Thank you for the opportunity to service your car. We appreciate the five stars and the recommendations to our dealership. We value your feedback.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
ANN Y. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New engine "
Service advisor, Marco Diaz, kept me informed every step of the way.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 11:40 AM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Ann, Thank you for the five stars and the recommendations to our dealership. We are pleased to be informed that you had a great service visit at our dealership. We value your business.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Andree D. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Short wait time than expected"
I always to go Stephen. He is so pleasant. I always leave quicker than expected.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:36 AM
JENNIFER P. at Lehman Hyundai responded on 09/20/2017

Andree, Thank you for your feedback. I appreciate you taking the time out to complete this survey. We are pleased to be informed that you had a great service visit at our dealership. Thank you for the five stars.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Nicola M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
I had some good and bad serviceman. The only one I have always been happy with is Orlando ( a bold young man ). Lately I have asked only for him. Is courteous, explain in details the problems
and suggests what to do to avoid costly inconvenience in the future.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 10:24 AM
JENNIFER P. at Lehman Hyundai responded on 09/19/2017

Nicola, Thank you for taking the time out to complete this survey. We appreciate your feedback and the five stars. Customer service is a very important aspect to our dealership. Thank you for giving us the opportunity to service your car. 

Sincerely 

Jennifer Pearce
Service BDC Manager
3056503410
Lynn C. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
See Jason, he really helped us with my father's Sonata.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/09/2017 04:21 PM
JENNIFER P. at Lehman Hyundai responded on 09/13/2017

Lynn, I am pleased to be informed that your service rep took very good care of you. We appreciate your feedback. Thank you

sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Jamia H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy"
Good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 11:14 PM
JENNIFER P. at Lehman Hyundai responded on 09/13/2017

Jamia thank you for the five stars on the recommendation to our dealership. We appreciate your feedback. 

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Gary H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Very Satisfied with the device department.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 11:33 AM
JENNIFER P. at Lehman Hyundai responded on 09/13/2017

Gary, CUstomer Service is a very important aspect to our dealership. Thank you for the opportunity to service your car. We appreciate your business

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Ana H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"That is near my job and the advisor who took care of me"
Excellent
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 03:59 PM
JENNIFER P. at Lehman Hyundai responded on 09/13/2017

Ana, Thank you for the five stars and the recommendations to our dealership. I am pleased to hear that you had an excellent service visit at our dealership. 

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Gabriela L. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
Been going for over 5 years and never had a problem and they will not try to sell service your car doesn't need
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:11 AM
JENNIFER P. at Lehman Hyundai responded on 09/13/2017

Gabriela, Thank you for being such a loyal customer. We appreciate the five stars and the recommendations to our dealership. 

Sincerely 

Jennifer Pearce
Service BDC Manager
3056503410
Alan V. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELENT SERVICE. "
DEFENITELY WILL RETURN
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/07/2017 09:07 AM
JENNIFER P. at Lehman Hyundai responded on 09/13/2017

Alan, THank you for taking the time out to complete this survey. We appreciate the five stars and the recommendations to our dealership. 

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Marisol G. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"yes"
yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/07/2017 04:33 AM
JENNIFER P. at Lehman Hyundai responded on 09/07/2017

Marisol, Thank you for the five stars and the recommendations to our dealership. We value your business

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
Claudette B. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The associates"
Love the people there.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 07:11 AM
JENNIFER P. at Lehman Hyundai responded on 09/07/2017

Claudette, Thank you for taking the time out to complete this survey. We appreciate the five stars and the recommendations to our dealership.

Sincerely

Jennifer Pearce
Service BDC Manager
3056503410
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