Laguna Woods Auto Repair


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

303 Reviews

97% Would Recommend
Latest Review 1 day ago
CHRISTINE N. on 08/17/2017
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"Friendly & fast !!"
Always great to be in and out quickly with super friendly service. Thanks guys
Vehicle: Kia Rio
Service Date: 08/16/2017
Review Created: 08/17/2017 09:06 AM
MARIA L. on 08/16/2017
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"Oil change and brake pads repaired"
They were courteous and efficient. They brought me home and called when the car was ready. Yhey were also very pleasant when I picked it up.
Vehicle: Honda CR-V
Service Date: 08/15/2017
Review Created: 08/16/2017 09:35 PM
Maria D. on 08/12/2017
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Maria said the business was recommended by Triple A. She is grateful for the business, and she is very satisfied with the service. Everybody was very nice and helpful. They are a nice place.
Vehicle: Saturn LW
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
JERRY S. on 08/04/2017
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"A/C Service"
In this heatwave it is refreshing to have a service center that was able to take care of my A/C in a timely manner.
Vehicle: Chevrolet Pickup
Service Date: 07/24/2017
Review Created: 08/04/2017 08:26 AM
THERESA L. on 08/03/2017
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"great job! Thank you"
I sent my 2013 Volvo XC 60 SUV for replacement of battery. The team there from the owner to technical staff are honest and professional in their work. I will go to them again for future maintenance service and even repair job. I trust them.
Vehicle: Volvo XC60
Service Date: 08/01/2017
Review Created: 08/03/2017 06:50 PM
Maria C. on 07/24/2017
Recommended badge inactive Recommended
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Maria said this business cannot be trusted. She called them for a quote and they quoted her $700. She decided to go with them because they were the cheapest. She dropped off her vehicle on a Friday so they could start on it Saturday morning. They called her Saturday morning to tell her they messed up the quote and forgot to add the labor cost. The price came out to $1,000. She was floored with how they forgot to add the labor to the bill. They did the work and then she complained to the manager. He only gave her a discount of $100. He did not compensate for what she intended to pay initially, compared to what she ended up having to pay. She said she got taken advantage of and she will not go there again. She would consider going back there and giving them her business if they would at least compensate her.
Vehicle: Land Rover Range Rover Evoque
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Betty A. on 07/21/2017
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Betty said she has known Bob for years. She has always loved the wonderful service that she has received at this business.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 07/17/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
DONALD S. on 07/20/2017
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"Laguna Woods Auto Repair"
Fast courteous and professional service. Very friendly and informative. Will definitely go back.
Vehicle: Toyota Camry Solara
Service Date: 07/13/2017
Review Created: 07/20/2017 08:51 AM
BRIAN G. on 07/19/2017
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"Recent service "
I appreciate the communication as my car needed more repairs than expected on checking in. I also greatly appreciate being given discounts.
Vehicle: Jaguar X-Type
Service Date: 07/17/2017
Review Created: 07/19/2017 02:54 PM
SANDRA N. on 07/19/2017
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"My car loves everyone there!!"
They are so good at taking care of my care, so courteous.
Vehicle: Nissan Maxima
Service Date: 07/17/2017
Review Created: 07/19/2017 08:22 AM
Edward E. on 07/19/2017
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Edward said the service from this business was friendly and fast. They were thorough and the price was comfortable.
Vehicle: Honda Pilot
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL Y. on 07/17/2017
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"Pleasant staffs"
Very good
Vehicle: GMC Envoy
Service Date: 07/17/2017
Review Created: 07/17/2017 07:55 PM
VINCENT B. on 07/16/2017
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"Everybody feels like my family ...i trust them totally."
I have already recommended this business to my friends and family
Vehicle: Toyota Corolla
Service Date: 07/14/2017
Review Created: 07/16/2017 11:06 AM
Susan C. on 07/15/2017
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Susan said the business is good.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
David R. on 07/13/2017
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David said this business provided good service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/12/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Pete P. on 07/13/2017
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Pete said this business was friendly and on time.
Vehicle: Nissan Rogue
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
JENNIFER W. on 07/01/2017
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"Professional."
Yes
Vehicle: Honda Accord
Service Date: 06/29/2017
Review Created: 07/01/2017 01:07 PM
Yen T. on 06/26/2017
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Yen said he would recommend this business for service.
Vehicle: Mercedes-Benz SLK230
Category: Service
Service Date: 06/21/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Diane L. on 06/16/2017
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Diane said this business was responsive. She had an urgent situation with her battery and was given an appointment time within an hour and a half. The vehicle was repaired within the hour. Peter and Elsie are wonderful and she enjoys working with them.
Vehicle: Honda Accord
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Jean P. on 06/15/2017
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Jean said this business did a good job. Freddy and Ester were wonderful with people. They had a nice and clean business.
Vehicle: Dodge Neon
Category: Service
Service Date: 06/13/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 303 in total