ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
97% Business Response
Latest Review 25 days ago
Dani L. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dani said this business is fantastic and their service is always great.
Vehicle: Lexus IS 350
Category: Service
Service Date: 08/23/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 09/06/2017

Thank you for allowing us to service your Lexus 350. We appreciate the review and referrals.

Tanya Lex
(941)723-0806
Richard R. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Patricia. She said they are good. They did everything that was wanted.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Samuel B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samuel said this business was great. Everyone was very friendly.
Vehicle: Toyota Matrix
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 09/06/2017

We hope you enjoy your cold A/C in the Toyota Matrix.  Hope to see you next time for regular service.  Thank you for taking the time and leaving a review for Lex's Automotive. Tanya Lex  

Nicki W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicki said this business did a good job.
Vehicle: Hyundai Accent
Category: Service
Service Date: 08/02/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
William H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said the business did a great job and it did not cost as much as he thought it would.
Vehicle: Pontiac Montana
Category: Service
Service Date: 08/03/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Sireno H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sireno said it was great and they did a great job.
Vehicle: Kia Rio
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Jim F. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said this business provided good service.
Vehicle: Volvo S70
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 09/06/2017

Thank you for trusting Lex's Automotive with your family vehicles. We greatly appreciate you as a customer and for leaving a review. 

Tanya Lex
(941)723-0806
Morris S. on 07/30/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Morris said the service this business provided him with was fine but their price was outrageous. He has never been charged $85 for an oil change. He will not be back and would not recommend them.
Vehicle: Nissan Rogue
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 08/07/2017

We apologize your visit did not meet your expectations.   We strive to please our customers and make them aware of every step during repairs along with estimates.  Your visit was a simple service and we did advised you of pricing for services before we began working on your vehicle. Unfortunately synthetic oil can be pricey along with some newer vehicles that have oil filters that are less accessible. We do have vouchers for a $15.00 rebate on the Kendall oil or online at BackatChaRebate.com if you didn't recieve one.  Once again, we apologize that the price did not meet your expectations and hope to earn your business again in the near future.  
Tanya Lex

(941)723-0806
Tandi M. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tandi said this business was accommodating. They helped her in her particular circumstance. Tanya, in the office, was very personable. She handed out the vehicle washing vouchers and that was a nice touch.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/06/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 08/04/2017

Thank you Tandi for taking the time to leave a review and we are glad everything went smoothly.

Tanya Lex
(941)723-0806
Ziggy K. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ziggy said this business was on time and the price was fair. He sends his thanks.
Vehicle: Lexus RX 300
Category: Service
Service Date: 07/17/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 08/04/2017

It is always a pleasure receiving reviews from our customers.  Thank you for allowing us to repair your Lexus.  Tanya Lex

John M. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the business provided a good service as they were friendly and inexpensive.
Vehicle: GMC Sonoma
Category: Service
Service Date: 07/11/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 08/04/2017

John and his wife have been long time customers and it is always a pleasure working with you two.  We are happy to maintain your two vehicles avoiding costly repairs.  Thank you for the 5 Star review.  Tanya Lex  (941)723-0806

William R. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said he was very pleased.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 08/04/2017

Thank you for leaving a review and allowing us to service your Toyota 4Runner.  Tanya Lex  (941)723-0806  

Susan S. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said she really liked this business. She had an oil gasket problem and they only charged her $400 instead of $1,000 that someone else had quoted her.
Vehicle: Nissan Maxima
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 07/24/2017

We are glad that we were able to take care of your oil leak for your Nissan Maxima and to keep the costs down too.  It has been a pleasure working with you.  Thank you for your business.  Tanya Lex

Donna L. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donna said she does not live in the area but whenever she visits she takes her vehicle to this business. She has been visiting them for 11 years and they have performed service work and repairs. She has never had an issue and she really loves this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 07/24/2017

Thank you for taking the time to leave a review & kind words.  We appreciate your loyalty and it is always our pleasure to assist you. Tanya Lex  (941)723-0806

Marilyn B. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marilyn said she was satisfied with the service from this business.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 06/21/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 07/24/2017

Marilyn we are greatful that we were able to assist you and repairing your Grand Marquis.  Thank you for leaving a review for Lex's Automotive - Tanya Lex (941)723-0806

Joe S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said he just picked his vehicle up this morning and it seems fine. This business was efficient, personable and customer oriented.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 06/27/2017

Thank you for taking the time to leave a review - 5 Stars!
It was our pleasure taking care of your pickup.

Tanya Lex
(941)723-0806
Judith F. on 06/21/2017
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Judith said she has been using this business for 12 years and they took good care of her vehicle.
Vehicle: Mercury Cougar
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 06/27/2017

Thank you Judy for being such a great customer & bringing us fresh cookies too.  Tanya Lex

Aubrey P. on 06/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Aubrey said she would recommend this business.
Vehicle: Volvo S40
Category: Service
Service Date: 05/30/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 06/27/2017

Thank you for leaving a review and any recommendations you send our way.  Tanya Lex  (941)723-0806  

TOM S. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding"
Oil Change and preventive maintenance done quickly and effecientl. I won't let anyone other than Lexes Aito touch my vehicles.
Vehicle: Nissan Rogue
Service Date: 06/12/2017
Review Created: 06/14/2017 05:40 AM
Tanya L. at Lex's Automotive responded on 06/27/2017

We are glad you had a good experience with your maintenance service. and thank you for leaving a review.

Tanya Lex
(941)723-0806
Peggy L. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peggy said this business had a very clean facility and they were friendly.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tanya L. at Lex's Automotive responded on 06/27/2017

Thank you for taking notice of our facility, we take pride in keeping it clean & clutter free. 

Tanya Lex
(941)723-0806
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