Lia Hyundai of Albany


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1051 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 3.5666647/5Overall Rating 3.5666647/5Overall Rating 3.5666647/5rating 3.5666647rating 3.5666647
Original
Overall Rating 1.9999973/5rating 1.9999973rating 1.9999973rating 1.9999973rating 1.9999973
94% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Getting Better"
You must be very strait forward about what you need done to the vehicle and the time frame you have to be sure that it happens as needed.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:49 PM
Carmon C. at Lia Hyundai of Albany responded on 08/17/2017

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Laura L. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"happy customer"
The staff is friendly and courteous, the work was completed in a timely manor, and the waiting area is clean and comfortable.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/17/2017 07:03 AM
Carmon C. at Lia Hyundai of Albany responded on 08/17/2017

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Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistency, honesty, timeliness"
We have owned 4 Hyundais from Lia. From the beginning, we've encountered honesty from the sales force and the service team. Service appointments are always thorough and the staff is always friendly and helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:41 AM
Carmon C. at Lia Hyundai of Albany responded on 08/17/2017

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Antti N. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai "
Good.customer service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:42 PM
Carmon C. at Lia Hyundai of Albany responded on 08/17/2017

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Verified Customer on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Not as good as usual"
See earlier comments on previous page.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 01:29 PM
Carmon C. at Lia Hyundai of Albany responded on 08/16/2017

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Carmon C. at Lia Hyundai of Albany responded on 08/17/2017

thank you for your rescore .

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Cynta D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I would go to them every single time if I lived around here."
They were magnificent.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 12:26 PM
Carmon C. at Lia Hyundai of Albany responded on 08/16/2017

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Christopher K. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Resolved the problem
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 11:18 AM
Carmon C. at Lia Hyundai of Albany responded on 08/16/2017

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Eleanor D. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied Client"
Very nice staff and great waiting room. I only had basic maintenance done but everything was completed to my satisfaction.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:24 AM
Carmon C. at Lia Hyundai of Albany responded on 08/14/2017

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Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very pleasant experience"
Service rep was very nice. He took his time with me and it was very smooth experience. No pressure.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/12/2017 04:31 PM
Carmon C. at Lia Hyundai of Albany responded on 08/14/2017

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Alice M. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
on time
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/12/2017 07:25 AM
Carmon C. at Lia Hyundai of Albany responded on 08/14/2017

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Verified Customer on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and prompt service"
Friendly and prompt service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/30/2017
Service Type: Repair
Review Created: 08/11/2017 06:13 PM
Carmon C. at Lia Hyundai of Albany responded on 08/14/2017

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Daniel C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
5 stars
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:04 AM
Carmon C. at Lia Hyundai of Albany responded on 08/09/2017

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Ryan M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was just an inspection..."
It was just an inspection... But I always love the service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:11 AM
Carmon C. at Lia Hyundai of Albany responded on 08/08/2017

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Kathryn G. on 08/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"check light engine"
Work was completed in a timely matter, but receptionists unable to find me in the computer system, making setting an appointment difficult.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/05/2017 09:30 PM
Carmon C. at Lia Hyundai of Albany responded on 08/08/2017

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Richard C. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
I always receive timely and courteous service at Lia, which is why I keep coming back.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 01:40 PM
Carmon C. at Lia Hyundai of Albany responded on 08/04/2017

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Maxine Y. on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Professional and personable attendants. "
Being 5' tall, I find the seats in the garage area somewhat challenging. Price whittling. Prices should be lowest without "supposed" coupons and/or discounts.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 08/04/2017 11:31 AM
Carmon C. at Lia Hyundai of Albany responded on 08/04/2017

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Joann K. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Good service nice people
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/03/2017 04:56 PM
Carmon C. at Lia Hyundai of Albany responded on 08/04/2017

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Catherine F. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly customer service."
=
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/30/2017
Service Type: Repair
Review Created: 08/03/2017 04:54 AM
Carmon C. at Lia Hyundai of Albany responded on 08/03/2017

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Eileen O. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good and fast service"
dropped off thurs night...all done friday afternoon
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/02/2017 10:46 AM
Carmon C. at Lia Hyundai of Albany responded on 08/02/2017

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Nellie P. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experiece!"
Representatives are always courteous and forthcoming. Car repair recommendations are fully explained which helps you understand if, when, and why repairs are or are not necessary within timeframe which in turn helps in making an informed decision when considering your finances. Service duration is always as indicated to you when scheduling appointment. Staff is a pleasure to deal with!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/02/2017 08:29 AM
Carmon C. at Lia Hyundai of Albany responded on 08/02/2017

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Displaying Review 1 - 20 of 1051 in total