Lia Hyundai of Albany


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1106 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 3.65625/5Overall Rating 3.65625/5Overall Rating 3.65625/5rating 3.65625rating 3.65625
Original
Overall Rating 2.0322613/5Overall Rating 2.0322613/5rating 2.0322613rating 2.0322613rating 2.0322613
94% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Customer Service"
Attention to details and customer friendly
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 12:38 PM
Carmon C. at Lia Hyundai of Albany responded on 09/22/2017

thank you for posting your review .

Carmon

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Service"
Gave me options.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 11:58 AM
Carmon C. at Lia Hyundai of Albany responded on 09/22/2017

thank you for posting your review

Carmon

Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and Out"
Friendly staff, excellent service, comfortable waiting area.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 11:07 AM
Carmon C. at Lia Hyundai of Albany responded on 09/22/2017

thank you for posting your review .

Carmon

Susan S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service as promised"
Nice job
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/22/2017 04:18 AM
Carmon C. at Lia Hyundai of Albany responded on 09/22/2017

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Carmon

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immediate Accommodation"
Walter was able to effect necessary repair and get us back on the road quickly. Thank you!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:18 AM
Carmon C. at Lia Hyundai of Albany responded on 09/21/2017

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Carmon

Frank V. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I like the service I have received.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:19 PM
Carmon C. at Lia Hyundai of Albany responded on 09/21/2017

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Carmon

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience."
Great experience as usual. highly recommend
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 02:36 PM
Carmon C. at Lia Hyundai of Albany responded on 09/21/2017

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Carmon

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always taken care of!"
The staff is always friendly, courteous and accommodating.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 04:56 AM
Carmon C. at Lia Hyundai of Albany responded on 09/20/2017

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Carmon

James W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honors Offers-and still great service"
Lia honored a coupon from a competitor without any hassle. Game me a time frame for service and car was ready as stated. Great experience.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:34 PM
Carmon C. at Lia Hyundai of Albany responded on 09/19/2017

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Carmon

Kevin D. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Didn't have an appointment, but they got me in and out in less than two hours. Thank you!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/19/2017 05:08 AM
Carmon C. at Lia Hyundai of Albany responded on 09/19/2017

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Carmon

Margaret H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good seevice"
Yes
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:37 PM
Carmon C. at Lia Hyundai of Albany responded on 09/19/2017

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Carmon

John L. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous and efficient"
Always treated courteously and work being done is always explained and done efficiently and in a timely manner.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 12:01 AM
Carmon C. at Lia Hyundai of Albany responded on 09/18/2017

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Carmon

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Thank
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/16/2017 01:32 PM
Carmon C. at Lia Hyundai of Albany responded on 09/18/2017

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Carmon

Claudia R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attitude. The staff NEVER makes you feel like you are a bother and they always answer your questions honestly."
Out of 5 stars, I would give LIA Hyundai a 6 - Hands down the best dealership I have ever purchased and serviced my car from. Thank You.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 11:28 AM
Daniel H. ReScore Review on 09/15/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Reponse to Concern"
I expressed a concern about how long it took for an oil change and a dealership service writer called me immediately and listened to my concern and offered a resolution that met my needs. I was extremely impressed by the professionalism of the service writer and will definitely return to the dealer for service. It's nice to come across a business that cares about the customer.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:26 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Fast Oil Change Not So Fast"
I scheduled an oil change at this dealership which took 1.5 hours. This is rather long. Next time I will be more prepared to wait.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:26 AM
Carmon C. at Lia Hyundai of Albany responded on 09/15/2017

Daniel thank you for taking the time on the phone with Walter and for the rescore on the review .

Carmon

Brian M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Good service in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 10:54 AM
Carmon C. at Lia Hyundai of Albany responded on 09/14/2017

Thank you for posting your review.

Carmon

Leroy F. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THEY TOOK GREAT CARE OF ME AND GOT ME OUT QUICK"
I KNOW ENGINE LIGHTS CAN BE A REAL PAIN,SOMETIMES TAKES SEVERAL VISITS TO NAIL DOWN THE ISSUE,MINE IS RESOLVED
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 08:57 AM
Carmon C. at Lia Hyundai of Albany responded on 09/14/2017

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Carmon

Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service and comfortable waiting room, but please change the channel on the TV....
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 05:50 PM
Carmon C. at Lia Hyundai of Albany responded on 09/14/2017

Thank you for posting your review.

Carmon

Barbara P. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, quick, service"
I always get exceptional service at Lia Hyundai in Albany.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 04:58 PM
Carmon C. at Lia Hyundai of Albany responded on 09/14/2017

Thank you for posting your review.

Carmon

Nancy C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work and Customer Service by all"
Lia is the best!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 03:08 PM
Carmon C. at Lia Hyundai of Albany responded on 09/14/2017

Thank you for posting your review.

Carmon

Displaying Review 1 - 20 of 1106 in total