Lia Hyundai of Albany


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

909 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.5555589/5Overall Rating 3.5555589/5Overall Rating 3.5555589/5rating 3.5555589rating 3.5555589
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Bob R. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
You care!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/26/2017 04:18 PM
Carmon C. at Lia Hyundai of Albany responded on 04/27/2017

Bob,

Thank you for posting your review.

C Carmon

Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work done in a timely fashion."
Great Service Department!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/26/2017 11:26 AM
Carmon C. at Lia Hyundai of Albany responded on 04/26/2017

Thank you for posting your review.

C Carmon

Carolyn L. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection"
Friendly service. Honest about what was necessary to be done to pass inspection and what other issues needed to be addressed eventually
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/24/2017 04:29 PM
Carmon C. at Lia Hyundai of Albany responded on 04/25/2017

Carolyn,

Thank you for posting your review.

C Carmon

David A. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
The staff and specialists work really hard to get customers in and out in a timely manner. The service I received was awesome!
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 02:29 PM
Carmon C. at Lia Hyundai of Albany responded on 04/25/2017

David,

Thank you for posting your review.

C Carmon

John R. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Done quickly and well."
Everything explained clearly. Job done quickly and well.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 10:21 AM
Carmon C. at Lia Hyundai of Albany responded on 04/24/2017

John,

Thank you for posting your review.

C Carmon

Eric J. on 04/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service "
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/23/2017 05:02 PM
Carmon C. at Lia Hyundai of Albany responded on 04/24/2017

Eric,

Thank you for posting your review.

C Carmon

Edward C. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Timely and Professonally Serviced"
Hyundai customer for years, seven cars beginning with the Scoupe, Accent, Tiburon (2), Sonata (2) and an Azera. Yeah, I don't keep them long and trade them in excellent condition. Only serviced with the dealership. Since 2001 been with Lia and the service people are the best.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/23/2017 12:54 PM
Carmon C. at Lia Hyundai of Albany responded on 04/24/2017

Edward,

Thank you for posting your review.

C Carmon

Hemwatie J. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people in the service areas are very helpful"
people in the service areas are very helpful.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/22/2017 05:35 AM
Carmon C. at Lia Hyundai of Albany responded on 04/24/2017

Hemwatie,

Thank you for posting your review.

C Carmon

David L. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent awesome service"
The service has never let me down! And I've enjoyed this relationship for over 8 years!
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 12:49 PM
Carmon C. at Lia Hyundai of Albany responded on 04/21/2017

David,

Thank you for posting your review.

C Carmon

Norma A. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frank Goergen service rep"
Very good service: courteous efficient explanations thorough and info given to questions.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 12:15 PM
Carmon C. at Lia Hyundai of Albany responded on 04/21/2017

Norma,

Thank you for posting your review.

C Carmon

James R. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is good and price is fair."
would recommend to a friend and thanks again Frank Goergen.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 11:01 AM
Carmon C. at Lia Hyundai of Albany responded on 04/21/2017

James,

Thank you for posting your review.

C Carmon

James W. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Still Satisfied"
Nearly three years and I am very satisfied with the service department at Lia Hyundai. No negative surprises;no pressure to sell unnecessary services.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/21/2017 07:05 AM
Carmon C. at Lia Hyundai of Albany responded on 04/21/2017

James,

Thank you for posting your review.

C Carmon

Verified Customer on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely, friendly, no surprises"
Timely, friendly, no surprises
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/21/2017 05:21 AM
Carmon C. at Lia Hyundai of Albany responded on 04/21/2017

Thank you for posting your review.

C Carmon

Eileen O. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"back when promised"
dropped off thurs. late...back before 2p on fri...they did good job.....hopefully don't see them for another 3,000 milea
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/20/2017 10:21 AM
Carmon C. at Lia Hyundai of Albany responded on 04/20/2017

Eileen,

Thank you for posting your review.

C Carmon

Frank S. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and proffesional"
Darryl Cross was our service adviser he was very friendly,professional and went above and beyond.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/18/2017 02:20 PM
Carmon C. at Lia Hyundai of Albany responded on 04/19/2017

Frank,

Thank you for posting your review.

C Carmon

Verified Customer on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"PLEASED BUT DISAPPOINTED"
PLEASED BUT DISAPPOINTED
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/18/2017 11:38 AM
Carmon C. at Lia Hyundai of Albany responded on 04/19/2017

Thank you for posting your review.

C Carmon

Verified Customer on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks! "
I had an excellent experience recently at Lia Hyundai when I took my car in for service. I was assisted by Mike Waldron who was very professional, courteous and knowledgable. Mike is an asset to the company. Thank you !
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/17/2017 11:07 PM
Carmon C. at Lia Hyundai of Albany responded on 04/19/2017

Thank you for posting your review.

C Carmon

Torray B. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely manner and efficient"
🖒🖒🖒 will go back
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/17/2017 05:40 PM
Carmon C. at Lia Hyundai of Albany responded on 04/19/2017

Torray,

Thank you for posting your review.

C Carmon

Florence P. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"M.waldron"
Great service dept.
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/17/2017 06:22 AM
Carmon C. at Lia Hyundai of Albany responded on 04/19/2017

Florence,

Thank you for posting your review.

C Carmon

Eleanor G. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality work!"
always welcome with a smile and short waiting time. Have been returning since buying my Santa fe over 4 years ago. Guess thats why I haven't had any major problems.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/15/2017 04:21 PM
Carmon C. at Lia Hyundai of Albany responded on 04/17/2017

Eleanor,

Thank you for posting your review.

C Carmon

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