Lia Hyundai of Enfield


Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5Overall Rating 4.39/5rating 4.39

450 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 2.9230769/5Overall Rating 2.9230769/5rating 2.9230769rating 2.9230769rating 2.9230769
Original
Overall Rating 2.38462/5Overall Rating 2.38462/5rating 2.38462rating 2.38462rating 2.38462
88% Would Recommend
100% Business Response
Latest Review 4 days ago
Walter S. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great car and service"
Like the sonata and the way it runs. Service deptment is good also with good timely service and promise times.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 10:30 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/17/2017

Thanks for the kind feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Diane F. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Will return
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/15/2017 05:04 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/17/2017

Thanks for the feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to schedule appt and quick service."
N/A
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 02:46 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/14/2017

Thanks for the feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
JAMES S. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lia Hyundai has great professional people. Easy to work with, always on time with service work."
I tell family and friends this is a great facility
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 10:17 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/12/2017

Thanks for the feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Matthew M. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close and convenient"
Quick and easy service, thanks Lia Hyundai.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/12/2017 09:46 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/12/2017

Thanks for the feedback! 

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Michael C. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"22,500 mile service."
Excellent service, my gas mileage always increases.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/11/2017 03:43 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/12/2017

Thanks for the feedback!  I will make a note that we owe you a car wash and vac on your next visit!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Eduardo Art R. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"WONDERFUL SERVICE"
SHE IS GREAT (GIRL IN ENFIELD SERVICES, SORRY I FORGOT HER NAME), MAKE EASY GET SERVICES THERE FOR MY BUSY LIFE. WONDERFUL EXPERIENCE ALWAYS.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/08/2017 07:24 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/10/2017

Thanks for the great feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Anna B. on 07/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick oil change "
Incredibly friendly and helpful staff! Brought a book and only was able to get a few pages read, nice and quick! Was hopeful for a vacuum/carwash.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/06/2017 04:37 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/08/2017

Thanks for the feedback! I hope we can earn 5 Stars on your next visit.

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Christina G. on 07/06/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Avoid"
Avoid the dealership. Rude service department. Ignored a hard copy recall that was given. Corporation contacted because the owner could care less.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 07/06/2017 06:38 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/06/2017

Thanks for the feedback Christina.  I am sorry you were unhappy with your experience here.  As was stated during your visit, a recall notification letter is not a recall.  As of your visit, no recall information was available to us from Hyundai so there was nothing for us to "ignore".  This recall is now active and I hope that you can arrange to get completed at your next Hyundai dealer.

I wish you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
KAREN N. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service Department "
Adam and his service crew are absolutely the best in Connecticut!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 06/30/2017 10:04 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 07/01/2017

Thanks Karen!  

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Daven W. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Personnel was very co-operative, nice & prompt.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/23/2017 06:12 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/24/2017

Thanks for the nice feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"15,000 Mile Service Time"
The service was supposed to take 2 hours and in was done just over 1 hour. I was waiting for the car and to be serviced. The waiting area has coffee and wi-fi internet. And it is very clean.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:07 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/24/2017

Thanks for the feedback!  

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Cecilia M. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good service in timely manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/13/2017 01:49 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/21/2017

Thanks for the feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service."
Great servicing in reasonable time, value for money
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/13/2017 10:05 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/13/2017

Thank you for the kind feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 06/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dependable service"
Your service keeps my car running well. Enables me to keep it for many more years.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 12:45 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/13/2017

Thanks for the feedback.  I hope we can earn 5 Stars on your next visit!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*"
*
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/10/2017 02:06 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/12/2017

Thanks for the feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 06/09/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Express oil change"
No such thing. Went in on Thursday to have oil change first available was Tuesday.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/09/2017 06:05 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/12/2017

Thanks for the feedback!  I am sorry you were unhappy with your service visit.  Please contact me whenever you have a minute to discuss your appointment and I will let you know how we can make it up to you.

Regards,

Adam Woodill
After Sales Service Manager
860-745-7400
Dorothy L. on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Everyone was friendly, the work was done in a timely manner at a reasonable rate. 🏆 Thank you!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/03/2017
Service Type: Maintenance
Review Created: 06/06/2017 02:34 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 06/07/2017

Thanks for the feedback!  I really hope we can earn those 5 Stars on your next visit!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Verified Customer on 05/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good customer service. "
Always pleasant people working there.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 05/30/2017 03:36 PM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 05/31/2017

Thanks for the positive feedback!  Hope we can earn 5 Stars on your next visit.

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
Howard E. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
As usual my car service went smoothly and I had another good experience. The service person was helpful and knowledgeable. Good job. I would highly recommend.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/30/2017 07:12 AM
Adam S W., Service Manager at Lia Hyundai of Enfield responded on 05/30/2017

Thanks for the nice feedback!

Wishing you safe and reliable driving,

Adam Woodill
After Sales Service Manager
860-745-7400
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