99% Would Recommend
88% Business Response
Latest Review 12 days ago
Rick F. on 07/11/2017
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"As always...Lifetime Auto is my go-to mechanic!"
Honestly, tons of people just fill these out with "sure...I like the business". But the truth is, I trust Alex and Brian with my vehicle and my kid's vehicle! And that says a lot! The work is done right the first time, Alex is always straight up about what needs to be done asap, and what can wait. Lifetime Auto is my mechanic of choice....period. In my opinion, you won't be sorry if you make them your mechanic as well.
Vehicle: GMC Yukon
Service Date: 07/07/2017
Review Created: 07/11/2017 11:39 AM
Audrey M. on 07/11/2017
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Audrey said this business is super helpful. She said the office staff was honest and they gave her a coupon for a free oil change.
Vehicle: Kia Forte
Category: Service
Service Date: 07/08/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth P. on 07/07/2017
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"Friendly, patient, knowledgeable and efficient."
I would recommend everyone to use Lifetime Automotive when looking for a trustworthy mechanic. They're the best!
Vehicle: Hyundai Elantra
Service Date: 07/06/2017
Review Created: 07/07/2017 06:44 PM
Davis B. on 06/30/2017
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Davis said everyone at this business was super nice and helpful.
Vehicle: Honda Civic
Category: Service
Service Date: 06/28/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 06/28/2017
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Robert said the business is honest and they have genuine mechanics.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 06/03/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Johnna A. on 06/27/2017
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Johnna said the staff at this business were super nice and they did a good job.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 06/10/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Anna R. on 06/23/2017
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Anna said she was happy with the timely service.
Vehicle: Chrysler 300
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Darren D. on 06/21/2017
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Darren said the business did an excellent job.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 06/08/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 06/20/2017
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Spoke with Kandice. She said the staff at the business are friendly, nice, and very clear about what is going on.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 06/01/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 06/14/2017
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"Great service!"
New ball joints & sway bar links on the wife's car has it riding much smoother. Thanks!
Vehicle: Subaru Legacy
Service Date: 06/13/2017
Review Created: 06/14/2017 04:02 PM
Cassie M. on 06/12/2017
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"Great customer service! "
Everyone I've met at Lifetime has been very friendly, professional, and knowledgeable
Vehicle: Honda Accord
Service Date: 06/10/2017
Review Created: 06/12/2017 08:45 PM
Sierra C. on 06/03/2017
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Sierra said this is a great business and the people are really friendly.
Vehicle: Saturn Ion 2
Category: Service
Service Date: 06/02/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 06/07/2017

Thank you Sierra for allowing us to handle your vehicle's starter assembly replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Rashawn C. on 06/02/2017
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Rashawn said everyone was polite. The service was finished in a timely manner and they communicated very well.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 05/20/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 06/07/2017

Thank you Rashawn for allowing us to handle your vehicle's A/C check & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Meredith G. on 05/23/2017
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Meredith said the guys at this business have taken care of her for several years now. She lives in Alaska, and drives to Phoenix twice a year. Every time she comes into town, she comes to this business. They check out her vehicle and make sure it is safe to drive, all the way to Alaska. She is totally confident in them, and she them. She appreciates everyone she has dealt with. They go out of their way to take care of her. It was a really good, personable experience. She wishes they were in Alaska.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 04/29/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/31/2017

Thank you Meredith for allowing us to handle your vehicle's full synthetic premium oil change, air filter replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Nick H. on 05/23/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Nick said he had to take his vehicle back to this business 3 times, and his brakes are still squeaking. They told him his battery was dead, but he had it checked somewhere else, and it registered at 100 percent.
Vehicle: Dodge Dakota
Category: Service
Service Date: 05/20/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/30/2017

Nick,

We're very sorry that you had a bad experience with us.  We would like the opportunity to make it right for you.  Sometimes the noises on the older trucks, especially those that have seen years in cold, snowy climates can require we go further than the normal brake job to isolate and fix all the groans & creaks.

As for the battery, that is unusual, our battery test equipment appears to be properly calibrated (we just double-checked it).  Just in case, if you choose to continue with your current battery, you may want to ensure you have roadside assistance coverage.  

Again, sorry for the inconvenience & thank you for bringing this to our attention and as we discussed on the phone, please let us know what it's going to take for us to make this right.  We believe you'll find that we're willing to go that extra mile to get you back to happy and keep you as a valued customer.

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Zach B. on 05/20/2017
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Zach said he was happy with the quick and helpful service provided by this business.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/31/2017

Thank you Zach for allowing us to handle your vehicle's water outlet housing & surge tank hose replacement. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Mike D. on 05/20/2017
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Mike said his experience with this business was great. They didn't try to upsell him on anything and they got the work done quickly. Everybody on staff was polite and helpful. There was actually less work needed on his vehicle than he was expecting.
Vehicle: RAM Pickup
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/31/2017

Thank you Mike for allowing us to handle your vehicle's AC blower motor along with the Evac/Recharge of your AC system. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Payton G. on 05/20/2017
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Payton said she liked everything. They only thing she would change, is that she had to wait a bit, upon her arrival before being greeted and checked in.
Vehicle: Ford Escape
Category: Service
Service Date: 05/03/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/31/2017

Thank you Payton for allowing us to handle your vehicle's diagnostic. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
Terry B. on 05/17/2017
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Terry said this business does a fantastic job.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/11/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/30/2017

Thank you Terry for allowing us to handle your vehicle's headlight bracket installation, trim screws & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
John H. on 05/16/2017
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John said he was very pleased with the work this business performed. The prices were reasonable, they were very accommodating and friendly.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 05/12/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner at Lifetime Automotive responded on 05/30/2017

Thank you John for allowing us to handle your vehicle's shock absorber & air line installation & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053
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