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Limerick Auto Body

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(884 Reviews)
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Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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About

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Categories
Auto Body, Body Shop, Repair Shop
Contact
(610) 489-2287

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
249 West Ridge Pike Limerick, PA 19468
Limerick Auto Body's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(884 Reviews)

SS
Susan S.
Pennsylvania
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2015
verified customer Verified Customer
Category: Collision
Susan said this business had really poor communication with her. She said she had to call the business herself to find out any information that had to do with her vehicle as the business did not keep in contact with her at all. She said she was promised that her vehicle would ready in two months but instead the repairs took an extra three months due to a parts delay. She said overall she wasn't very happy with her experience.
Recommended
Tom M., General Manager from Limerick Auto Body responded on 06/17/2015 09:00 AM

 Unfortunately with some older vehicles (2004 Mitsubishi), parts are not always readily available. The car was originally scheduled for repair on 2/23/2015. We were informed by the dealer the part required (Quarter panel) was backordered from Mitsubishi and was being shipped from Japan. A 90 day window was given to us. We called Susan to advise her of the delay and we would call her again when all the parts were available to reschedule the repair.
Part arrived on 4/16/2015. Called Susan and scheduled repair for 4/22/215. Vehicle was completed and ready on 5/1/2015 and picked up on 5/4/2015.
We did apologize for the part delay but completed the repair in a timely manner (8 days) once parts were recieved.
All information was communicated to the customer as it was recieved regarding the part backorder.

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