business image

Lithia Hyundai of Reno

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,799 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
140
Total ReScores
4.7
ReScore Average
77
Net Promoter Score ®

Business Details

About

Lithia Hyundai Of Reno is conveniently located in Reno NV. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lithia Hyundai Of Reno’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lithia Hyundai Of Reno is conveniently located in Reno NV. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lithia Hyundai Of Reno’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(775) 823-5500

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
2620 Kietzke Lane Reno, NV 89502
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,799 Reviews)

JL
gravatar
James L.
Reno, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
My Hyundai Service
This is the second time I have used this dealer for service.
Unlike other dealers that want your car all day, maybe two days, I was able to set up a time frame and have the work completed while I wait.
Excellent friendly service!
Recommended
Matt A., Service Manager from Lithia Hyundai of Reno responded on 06/19/2017 03:11 PM

James,

 Thank you so much for this wonderful review. We are completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. 

We appreciate the time it took for you to give us this feedback and appreciate the 5 star score. We have a dedicate team of speedy and conscientious Lube Technicians skilled at completing the job in a timely manner. If nothing unexpected pops up, you can expect this kind of service every time.

At Lithia Hyundai of Reno, we value our customers and we look forward to seeing you on your next visit. 

Best,

Dylan Clunie
General Manager
775.823.3334
DClunie@lithia.com
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.