Lone Star Chevrolet Body Shop


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review 3 months ago

Wil K. on 09/14/2016
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"Awesome work!!!"
Picked up my truck from Lone Star Chevrolet Houston - A Sonic Automotive Body Shop today, and I could not be happier! The Iridescent Pearl Tricoat paint - which is notoriously super hard to match - came out absolutely PERFECT!! Thanks so much to the guys at Lone Star and Sonic for doing an awesome job!
Review Created: 09/14/2016 03:04 PM
Tracy G. on 04/25/2016
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Tracy said she chose the business because she felt they would do the best job. The staff was polite, the business was very accommodating and all her questions were answered.
Category: Collision
Service Date: 04/19/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
Amy B. on 04/25/2016
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Amy said she has a leak in the seal around the window that was supposed to be repaired. She will address with the business on Monday, a few areas of the paint. She was not satisfied with the repairs because of reasons already stated. Her vehicle was a week later than promised. She is unsure as to why. She was not satisfied with the communication because the text messages are vague and do not explain the process the vehicle was in. She had to keep calling to get updates.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
Sarah P. on 04/25/2016
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Sarah said the service was great.
Category: Collision
Service Date: 04/19/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
Sergio C. on 04/22/2016
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Sergio said this business prepared his estimate quickly and took care of everything.
Category: Collision
Service Date: 04/11/2016
Review Created: 04/22/2016
This review was collected via phone interview by Customer Research Inc.
Billy W. on 04/21/2016
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Billy said he was satisfied with his overall service experience because they did a good job and he has been there before.
Category: Collision
Service Date: 04/14/2016
Review Created: 04/21/2016
This review was collected via phone interview by Customer Research Inc.
Carol P. on 04/19/2016
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Spoke with Helen. She said the business did a wonderful job and did it in a timely manner.
Category: Collision
Service Date: 04/11/2016
Review Created: 04/19/2016
This review was collected via phone interview by Customer Research Inc.
Blanca M. on 04/18/2016
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Blanca said she was satisfied with her overall experience because the communication was good. They kept her informed, which she liked. The paint is peeling underneath the taillight, but they have agreed to fix it.
Category: Collision
Service Date: 04/13/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
Inc S. on 04/18/2016
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Spoke with Safford. He said his experience was pretty effortless and simple. There was no scheduled promised date but it was done at an acceptable amount of time.
Category: Collision
Service Date: 04/12/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
Mable H. on 04/18/2016
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Spoke with Jasmine. She said the date given to complete the repair was changed. The vehicle was completed one week later than had originally been promised. She did not recall the reason told to her for the delay.
Category: Collision
Service Date: 04/11/2016
Review Created: 04/18/2016
This review was collected via phone interview by Customer Research Inc.
Joe B. on 04/16/2016
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Joe said his experience at this business was great. They did a pretty good job but it was confusing for him with the insurance company.
Category: Collision
Service Date: 04/11/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
William P. on 04/16/2016
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William said he received good service from this business.
Category: Collision
Service Date: 04/12/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Steven L. on 04/16/2016
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Steven said he had no problems with the service this business provided and he was kept informed.
Category: Collision
Service Date: 04/07/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Jorge M. on 04/16/2016
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Jorge said this business got his vehicle repaired within a week which was a plus. They kept him very well updated about the repairs performed and he would recommend them for service.
Category: Collision
Service Date: 04/12/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
David B. on 04/14/2016
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David said he was happy with his experience at this business and they were good.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Rhonda S. on 04/14/2016
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Rhonda said the business did everything she asked them to do. They found more repair work to be done and they did that also.
Category: Collision
Service Date: 04/06/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Rosa H. on 04/14/2016
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Rosa said this business was very quick.
Category: Collision
Service Date: 03/31/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Gabriela M. on 04/14/2016
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Gabriela said this business really helped her out. She is having trouble with the front sensors. She spoke with them and they told her to bring her vehicle back in.
Category: Collision
Service Date: 04/07/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Greg S. on 04/14/2016
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Spoke with Angela. She said this is the third time she has been to this business and she is pleased with them.
Category: Collision
Service Date: 04/11/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Randal O. on 04/14/2016
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Randal said he was happy with the service from the business.
Category: Collision
Service Date: 04/11/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 2416 in total