Loyal Automotive Inc


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227 Reviews

98% Would Recommend
Latest Review 13 days ago
Garrett L. on 09/07/2017
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Garrett said Tulia was awesome and magical.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/02/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Jonathan M. on 09/03/2017
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"Quick and easy"
Very easy process for standard maintenance. Brought car in, they addressed the tweaks, got it a few hours later. Will go again.
Vehicle: Hyundai Elantra GT
Service Date: 09/02/2017
Review Created: 09/03/2017 09:31 PM
Cathy G. on 09/03/2017
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"Honesty! Eddie and staff are fantastic! "
Love these guys! Always friendly but most importantly the honesty in what needs to be done to your vehicle! Wouldn't go anywhere else! *****
Vehicle: Saturn VUE
Service Date: 09/02/2017
Review Created: 09/03/2017 09:07 PM
Ronald M. on 09/01/2017
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"Great crew"
Great crew, always friendly and helpful
Vehicle: Dodge Grand Caravan
Service Date: 08/31/2017
Review Created: 09/01/2017 10:12 PM
Steven C. on 08/31/2017
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"Prompt service, starting when I brought the car in"
Appreciate the personalized service.
Vehicle: Hyundai Sonata
Service Date: 08/30/2017
Review Created: 08/31/2017 08:34 PM
Mr. Y. on 08/28/2017
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"Long Term Customer"
I've been going to Loyal Automotive for many years now and their work and customer service are incredible. Throughout the years they have repaired my family's cars and they've always done a great job! I highly recommend this great repair facility! Thank you to Loyal Automotive's fantastic staff!
Service Date: 08/24/2017
Review Created: 08/28/2017 10:36 PM
Trevor C. on 08/28/2017
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Trevor said he showed up, asked for a thing, and this business did it in a timely manner, with no complications. The price was better than Bucky's.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Antoinette L. on 08/20/2017
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"Quick, reliable, friendly service "
They really live up to their name, and not only are they loyal but they are always kind and consistent.
Vehicle: Mazda Mazda3
Service Date: 08/19/2017
Review Created: 08/20/2017 08:14 PM
Brian D. on 08/19/2017
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"Great service at the last minute!"
We needed some last minute work on our truck before a road trip, and they were able to work me in the next day.
Vehicle: Mercury Mountaineer
Service Date: 08/18/2017
Review Created: 08/19/2017 09:27 PM
Camilla P. on 08/15/2017
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"Honest and no up-selling"
I've had a bit of work done here now and these folks seem to be straight up. They're not constantly trying to up-sell you. I came here after shit-canning Ballard Firestone for doing that and flat-out lying to me (thinking I know nothing because I'm female...yawn!). So far I've been pleased with Loyal. They really seem like they're not out to pull a bunch of BS, so I think they might be a keeper.
Vehicle: Lexus LS 400
Service Date: 08/11/2017
Review Created: 08/15/2017 02:06 AM
Brandon K. on 08/11/2017
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Brandon said they were great. Their level of service was really good and they kept him very informed. They got him in and out quickly. They helped him out.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Alex G. on 08/11/2017
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Alex said the business has great service and clear communication. They are honest.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Garret L. on 08/11/2017
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Garret said this business was prompt with setting up an appointment with him. They delivered the service as promised and they pretty much matched the quote. The turn around time was great and the service was great as well.
Vehicle: Honda Civic
Category: Service
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Lyn G. on 08/10/2017
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"They got it done"
Took a bit longer than expected but at the quoted price and a great job. Thanks so much Taleaj and crew.
Vehicle: Ford Pickup
Service Date: 08/09/2017
Review Created: 08/10/2017 08:47 PM
Paul V. on 08/10/2017
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"Great service"
Been taking my car for repairs and maintenance and every time they are courteous, professional and kind. They don't oversell you
Vehicle: Mazda CX-9
Service Date: 08/09/2017
Review Created: 08/10/2017 08:10 PM
Keith S. on 08/10/2017
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"Service-Prius"
Appreciate the quality service, fair price and keeping my vehicles up to date-
Vehicle: Toyota Prius
Service Date: 08/09/2017
Review Created: 08/10/2017 08:10 PM
Doug K. on 08/08/2017
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"Another smooth repair"
I take all 3 of my family's cars to Loyal Automotive. This time the alternator had gone out on the Chevy C2500 with no warning. I had it towed in in the middle of the night, and it was ready before the day was over. Service is always excellent, and extremely trustworthy.
Vehicle: Chevrolet Pickup
Service Date: 08/07/2017
Review Created: 08/08/2017 10:19 PM
Garry O. on 08/03/2017
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"Great Service!"
They exceeded my expectations by lowering my service fee's because of their professional ethics and in their business that is to very rare! Hats off to Loyal Auto again!
Vehicle: Toyota Camry
Service Date: 08/01/2017
Review Created: 08/03/2017 12:45 PM
Bridget K. on 07/31/2017
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Bridget said the technician was able to find out what was wrong with her vehicle without her having to have a diagnostic and paying for it. They were able to repair it. She has recommended this business to her boyfriend who has an appointment scheduled for next Wednesday.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/28/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Todd H. on 07/26/2017
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"Thanks!"
Always receive great service at Loyal Automotive!!
Vehicle: BMW X3
Service Date: 07/18/2017
Review Created: 07/26/2017 08:27 PM
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