Review for Lute Riley Honda Body Shop
Daniel B. on 12/02/2015
Daniel said everything went fine and they were nice. He had to call the business to find out the status of his vehicle. The finish date change twice, causing the vehicle to be delayed 1-1.5 weeks. They had to order the parts. He was kept abreast of the status of the vehicle through email and text, but wasn't notified of the delays until he called them. It was 2 days past the first promised date and he hadn't received any information about the vehicle being ready. He called them, and was told the vehicle would be late.
Service Date: 11/20/2015
Review Created: 12/02/2015
This review was collected via phone interview by Customer Research Inc.