Luther Bloomington Hyundai


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1791 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.2068966/5Overall Rating 4.2068966/5Overall Rating 4.2068966/5Overall Rating 4.2068966/5rating 4.2068966
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Services reps very helpful
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 06:33 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/23/2017

Thank you for the great review!  We appreciate the feedback and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Bethany D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for friendly service!"
I will return for all my car care needs, all around super employees & service.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/21/2017 09:04 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/22/2017

I'm happy to hear all of our employees worked together to provide a stellar service experience!  We appreciate the great review almost as much as we appreciate you coming in! Thank you.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable and welcoming."
Excellent job.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:26 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/22/2017

Thank you for sharing your great experience!  We appreciate you coming in.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car"
professional and timely
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 01:04 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/22/2017

Thank you for the great review!  We always strive for excellent service and look forward to seeing you again.

Carleen Shimanski
Service Manager
952-377-2062
Robert F. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people you have working there"
Very attentive employees!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 11:20 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/22/2017

Thank you for coming in and for the great review.  We appreciate your business and look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
William F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timeliness,, professionalism and attention to detail."
Not only would I recommend this business to a friend, but we HAVE been successful in our daughter and good friends each buying a Santa Fe.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 08:23 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/21/2017

Thank you for the great review and for recommending our dealership to those you know!  We appreciate your repeat business and look forward to seeing you again.  Jamie is happy to help!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 08:12 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/21/2017

Thank you for coming in and for the great review!  We appreciate it and look forward to helping you again at your next scheduled service visit!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Nice. Professional. Timely
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 06:51 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/21/2017

Thank you for the great review!  We appreciate you sharing your experience and look forward to helping you again.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy and friendly"
friendly staff. like check in's on where you're at with the maintenance
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:45 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/21/2017

We do our best to make everyone feel welcome and to make your service experience enjoyable!  Thank you for letting us know we did just that!  We look forward to seeing you again!

Carleen Shimanski
Service Manager
952-377-2062
Ioannis R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the work and the space"
The people and the work and the space. Great
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 01:30 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/21/2017

I'm glad you enjoyed servicing with us!  We appreciate the great review.  Thank you!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, tire rotation and a car wash"
Thanks for vacuuming my car when they washed it that's a nice personal touch
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:12 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/22/2017

I'm glad you appreciated the vacuum!  thanks for the feedback and great review!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"People are friendly and service is usually done in a prescribed time"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:07 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/22/2017

I'm happy to hear you normally have great service.  We do our best to provide a thorough multipoint inspection and advise of items coming due.  I would be happy to discuss our findings and your concerns further and can be reached at 952-377-2062.

Carleen Shimanski
Service Manager
Darrell W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good friendly service"
Friendly service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 12:32 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/23/2017

We're glad you enjoyed working with our staff and are happy to see you share your experience!  We look forward to helping you again!

Carleen Shimanski
Service Manager
952-377-2062
CHLOE P. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service. Friendliness "
My service check was done with in a reasonable amount of time. The staff informed me of what was going on and was very friendly.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/19/2017 11:48 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/23/2017

We do our best to keep you up to date on your vehicle's needs.  Thank you for sharing your experience.  We look forward to seeing you again!

Carleen Shimanski
Service Manager
952-377-2062
Erik P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing Elantra"
Very good service from Mr. Hernandez
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:38 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/23/2017

We will be sure to let Chris know you enjoyed working with him!  He's an asset to our team!  Thank you for the great review. 

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Friendly staff"
This is a great service department
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 06:01 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/19/2017

I'm so glad you had a great experience!  Thank you for the feedback and for trusting us with your service needs!

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tah Dah!!"
Just fine
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 01:52 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/19/2017

I'm glad we met your service needs!  Thank you for sharing your experience.

Carleen Shimanski
Service Manager
952-377-2062
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy"
Yes
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 01:25 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/19/2017

We try to make your service visit as easy as possible.  Thank you for the great review!

Carleen Shimanski
Service Manager
952-377-2062
Lee F. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service as Always!"
Service just as good as before.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:03 PM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/19/2017

Thank you for sharing your "excellent" review!  We appreciate the feedback and look forward to continuing to provide you with great service at your next visit.

Carleen Shimanski
Service Manager
952-377-2062
Douglas F. on 09/18/2017
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"Fdoug"
Good Servce
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:21 AM
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Carleen S., Service Manager at Luther Bloomington Hyundai responded on 09/19/2017

Thank you for coming in and for the great review!  We look forward to seeing you again!

Carleen Shimanski
Service Manager
952-377-2062
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