ReScore Reviews™ (17)

ReScore
Overall Rating 4.52941/5Overall Rating 4.52941/5Overall Rating 4.52941/5Overall Rating 4.52941/5rating 4.52941
Original
Overall Rating 1.94118/5rating 1.94118rating 1.94118rating 1.94118rating 1.94118
96% Would Recommend
100% Business Response
Latest Review 2 days ago
Kristin B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"August 2017"
Service visit for recall item and 15,000 mile maintenance
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 08:26 AM
Susan M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle serviced"
This dealership is always friendly & courteous. The waiting area makes us feel at home with television, snacks & beverages. Thanks!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:55 PM
Brandon C B. at Burnsville Hyundai responded on 08/17/2017

Susan thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was friendly and courteous, and you enjoyed our waiting area while your vehicle service was performed. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always keep coming back!"
Service excellent, as always...Thank you
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 06:27 AM
Brandon C B. at Burnsville Hyundai responded on 08/17/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. We appreciate your loyalty to Burnsville Hyundai and look forward to continue working with you in the future. 

Service Manager
Brandon Blommer

William H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Great service, no pressure to do other work or service to the auto. Very friendly and helpful.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 07:37 PM
Brandon C B. at Burnsville Hyundai responded on 08/16/2017

William thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an outstanding service experience with us. Glad the service staff was friendly and helpful without you feeling like you were being pressured. We look forward to working with you in the future.

Service Manager
Brandon Blommer

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
well taken care of
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 01:39 PM
Brandon C B. at Burnsville Hyundai responded on 08/16/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional "
Friendly and professional staff
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 11:22 AM
Brandon C B. at Burnsville Hyundai responded on 08/16/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a friendly and professional service experience with us. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

April A. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Was a good and uncomplicated appointment. In and out easily.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/13/2017 10:35 AM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

April thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the service staff was helpful and friendly and we were able to perform your vehicle service in a timely manner. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff "
I was going out of town and the staff made sure everything looked ok and explained things to me very well. I felt very happy as I get nervous on long trips if my car hasn't been looked over.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/12/2017 09:06 AM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the staff was helpful and we were able to put your mind at ease before going on your road trip. We hope you had a great trip and look forward to working with you next time. 

Service Manager
Brandon Blommer

Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"M Pozel"
Service for recall of secondary hood latch, Service was completed as scheduled within the time given. Courteous and efficient staff. Took care of all paper work.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/12/2017 05:38 AM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad we were able to perform your recall service in a timely manner and the service staff were prompt and courteous. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Susan J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusted service"
I trust the service team at Luther Burnsville Hyundai - thank you!
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 08:53 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Susan thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad we have earned your trust and look forward to working with you in the future. 

Service Manager
Brandon Blommer

Patricia W. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department second to none"
High marks from name recognition to updates on when service is complete
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 02:44 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Patricia thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service staff took great care of you and your vehicle service needs from start to finish. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Roger L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent job by all!!!"
Great People!!!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:56 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Roger thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us. Glad the service staff took great care of you and your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Chris W. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly service"
Thank you
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:30 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Chris thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a fast and friendly service experience with us. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Shawna B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service ever"
Awesome and friendly staff.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/10/2017 04:54 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Shawna thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear we provided you with the best service ever. Glad the staff was friendly and awesome to work with as well. We look forward to working with you next time. 

Service Manager
Brandon Blommer

Sarah J. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
My repairs were explainined in simple terms and fixed without any issues
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 12:33 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Sarah thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad Chadd was able to take great care of you and your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Gregory T. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly customers"
Thank you for providing great service.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/10/2017 10:51 AM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Gregory thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear we provided you with a great service experience. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

EMILIE K. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exxelllent service, friendly and efficient staff"
Everything was perfect. Scheduling the appointment was easy - the person who did the scheduling knew exactly how long it would take and when I arrived at my appointment, I was immediately welcomed and greeted. The CS person went thru the items scheduled for the service visit and again confirmed the time needed for the repairs. The waiting area at Burnsville Hyundai is well stocked with coffee, sodas, water, and snacks and has comfortable seating. The technician came out to tell me that the car would be ready shortly and then returned again to get me when the car was ready. Great experience and they even washed my car to perfection before I left!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 10:50 AM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Emilie thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had an excellent service experience with us and we provided you a nice smooth service from the beginning to end. Glad Chadd was prompt and kept you updated throughout the process while you enjoyed our waiting area. We always wash cars after service which is a nice perk. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

Nicholas B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealership we've been to. "
The staff are always friendly and quick to answer any/all questions. They let you know what's going to be due for maintenance but not push you into completing right then and there.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 09:25 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Nicholas thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us and Burnsville Hyundai is the best dealership you've been to. Glad Andrew took great care of your service needs, kept you updated, and was able to answer any questions you had during the process.  We look forward to working with you again in the future. 

Service Manager
Bandon Blommer

Eric H. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied."
Happy with service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 04:22 PM
Brandon C B. at Burnsville Hyundai responded on 08/13/2017

Eric thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a good service experience with us. Glad the staff was able to take good care of you and your vehicle service needs. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

David N. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional staff! "
Everything is always on time and staff Is friendly!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/09/2017 07:31 AM
Brandon C B. at Burnsville Hyundai responded on 08/09/2017

David thank you for your business. We appreciate you taking the time to give us your feedback. Happy to hear you had a great service experience with us. Glad the service staff takes great care of you and your vehicle service needs and do so in a timely manner. We look forward to working with you in the future. 

Service Manager
Brandon Blommer

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