Lynnwood Honda

Reviews (3206)

rating 4.75243rating 4.75243rating 4.75243rating 4.75243rating 4.75243

Recommend?
98%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
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Original
22020 Highway 99
Edmonds, WA 98026
(425) 775-7575
About Lynnwood Honda provides a trustful and friendly atmosphere in which to service and sell vehicles. We are a one-stop repair shop with the best deals on Honda service and our highly qualified technicians will provide exceptional service in a timely manner.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Robert E. on 07/07/2012
Jason said he was irritated that he had to wait a day to have the safety check done on the vehicle.
Category: Sales
Sales Date: 07/05/2012
Review Created: 07/07/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Josh N. on 07/06/2012
Josh said he had a fantastic purchase experience. Everything went very smoothly.
Category: Sales
Sales Date: 06/12/2012
Review Created: 07/06/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Daniel W. on 07/06/2012
Daniel said he is completely satisfied with Keith because he did everything he was supposed to do. Keith and the finance person did a fantastic job, he was very happy with both of them. He couldn't have asked for better people to deal with. Everything worked out fine and he really enjoyed dealing with them. He was completely satisfied with the condition and cleanliness of the vehicle but the salesperson that delivered the vehicle could have done better. The salesperson didn't show him anything on the vehicle or how to use it. He would of appreciated if the sales person showed him some of the features on the vehicle.
Category: Sales
Sales Date: 06/13/2012
Review Created: 07/06/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Michelle D. on 07/05/2012
Michelle said there were a few scratches or scrapes along the passenger's side door and on the front bumper. She said she would have questioned this before purchasing the vehicle, they could have done a walk around. She said she rushed them and they did a good job, regardless.
Category: Sales
Sales Date: 07/02/2012
Review Created: 07/05/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gwendolyn L. on 07/05/2012
Gwendolyn said she didn't receive temporary plates or registration. She said she is wondering if she was supposed to have one. She would like to know and she would appreciate if someone could call her about it. She said her purchase experience was fantastic. This business couldn't serve her any better. They have nothing to change. It was great.
Category: Sales
Sales Date: 07/01/2012
Review Created: 07/05/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
David C. in WA on 07/02/2012
David said he was looking online. He went to Auto Trader. He hooked up with his salesperson Joe Bergess at this business. He did a great job. Lynnwood Honda was the first business he was going to. He had 5 or 6 other places he was going to go visit. After meeting with Joe and talking with him he decided he didn't have to go anywhere else. He answered all of his questions. David said he had a good experience there.
Category: Sales
Sales Date: 06/18/2012
Review Created: 07/02/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Alex K. in WA on 06/02/2012
Spoke with Lori W., Alex's mother. She said they were very pleased with Bill, their salesperson. About a week earlier, they weren't pleased with Vicki, because she wasn't as knowledgeable, but she was nice and personable. Lori requested to have something in writing about the Honda warranty and the extended warranty, so she wouldn't have to have a verbal agreement or carry her bill of sale in the vehicle. This issue affected the financing. She suggested they have something signed by this business to carry in the vehicle such as a warranty card. The interior detail could have been better, so they will look at that when she brings her vehicle in for two treatments, including a seal-a-jet treatment.
Category: Sales
Sales Date: 05/26/2012
Review Created: 06/02/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Cameron M. in WA on 06/02/2012
Cameron said the assistance from the salesperson and the operation of the vehicle were good but there was dried grass on the rear of the outside of the vehicle. There is a three or four inch mark on the passenger seat that looks like a crayon. He will have them clean it when he returns to the business.
Category: Sales
Sales Date: 05/30/2012
Review Created: 06/02/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jerald T. in WA on 06/02/2012
Jerald said he had a good experience.
Category: Sales
Sales Date: 05/23/2012
Review Created: 06/02/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Christopher B. in WA on 06/01/2012
Christopher said he has heard Honda has a good reputation. This is why he wanted a Honda. His purchase experience went very smoothly.
Category: Sales
Sales Date: 05/18/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Susan H. in WA on 06/01/2012
Spoke with David. David said after the sale they discovered a headlight had to be replaced. Everything else went very smoothly with the purchase.
Category: Sales
Sales Date: 05/18/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Scott S. in WA on 06/01/2012
Spoke with Wes. Wes said they did a good job and Beth Daniels was great.
Category: Sales
Sales Date: 05/21/2012
Review Created: 06/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Kenneth M. in WA on 05/07/2012
Kenneth said the customer service was great and he got the vehicle he wanted.
Category: Sales
Sales Date: 05/05/2012
Review Created: 05/07/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Tamara L. on 05/01/2012
Tamara said she was not completely satisfied with the cleanliness of the vehicle because she could still see white dog hairs on the interior from the previous owners.
Category: Sales
Sales Date: 04/12/2012
Review Created: 05/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jason B. on 05/01/2012
Jason said the people he dealt with were not pushy and they listened to him. He also mentioned that this was one of the best experiences he has had in America.
Category: Sales
Sales Date: 04/15/2012
Review Created: 05/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Shelby A. on 05/01/2012
Shelby said she is happy with this service.
Category: Sales
Sales Date: 04/15/2012
Review Created: 05/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Sherbano M. on 04/03/2012
Sherbano said she called this business and ended up driving back because she needed a small key. She said she is already familiar with this business' service department. She suggested that this business pay more attention to details. The staff she dealt with were friendly.
Category: Sales
Sales Date: 03/12/2012
Review Created: 04/03/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Marcia G. in WA on 03/06/2012
Spoke with Tony. He said the personnel really did a good job and this is the best Honda business on the coast. He really appreciates them.
Category: Sales
Sales Date: 03/05/2012
Review Created: 03/06/2012
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Ngoc L. in WA on 03/01/2012
Ngoc said she had a good experience and there is nothing that needs to be improved.
Category: Sales
Sales Date: 02/27/2012
Review Created: 03/01/2012
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Megan M. in WA on 03/01/2012
Megan said everything was great.
Category: Sales
Sales Date: 02/21/2012
Review Created: 03/01/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 72 in total
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