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Review for M G Enterprises
Robert P. on 11/05/2015
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Improperly designed monthly brochure"
I dropped off an envelope with clear instructions of what I wanted done to check a tire for a puncture. my wife enclosed a portion of the monthly brochure which details a prorated discount depending on the total of work done. on the other side was a fall special for a very expensive oil change. I did not get the discount , but I did get the unnecessary oil change. If the tech had checked the windshield sticker it indicated an oil change on 8/28/15 and less than 1700 miles. When I called I was told that I had ordered the Fall Special. I was offered an adjustment, but after discussion it was a human error caused by poor design of the brochure. I would definitely refer to a friend because of the excellent service in the past
Vehicle: Dodge Grand Caravan
Service Date: 11/03/2015
Review Created: 11/05/2015 01:16 PM
Mike G. at M G Enterprises responded on 11/06/2015

Hi Bob,  Sorry for the screw up on your last visit. Completely our fault! We will Be sending you a refund for the price of the service that was done and we will be making some changes to make sure that does not happen again. Thanks Again for your Business!!!
Mike G.