Mackert Automotive LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

226 Reviews

99% Would Recommend
Latest Review 7 days ago
Kris G. on 08/16/2017
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"THE BEST AUTOMOTIVE SHOP IN TOWN!"
When I find a service provider that earns my trust visit after visit you can't beat me off with a stick. Love to tell others about you too. Thanks for providing great peace of mind, gang ;) K
Vehicle: Cadillac SRX
Service Date: 08/14/2017
Review Created: 08/16/2017 10:22 PM
Howard M., President at Mackert Automotive LLC responded on 08/18/2017

We are lucky to have great customers like you Kris.
Thanks for the kind words and 5 stars.
Howard

Dale W. on 08/02/2017
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"Service Review "
Friendly and informative staff with an overall feeling of honesty.
Vehicle: Chevrolet Silverado SS
Service Date: 07/31/2017
Review Created: 08/02/2017 01:56 PM
Howard M., President at Mackert Automotive LLC responded on 08/14/2017

Thanks Dale for the 5 star review! We greatly appreciate customers like you and that nice truck of yours.
Howard

Jerry S. on 07/29/2017
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"Buick Brakes & Wheel Bearing R&R"
Great Customer Service; Excellent Repairs; Extended Warranty; Pricing Beats the Competition!
Vehicle: Buick Park Avenue
Service Date: 07/21/2017
Review Created: 07/29/2017 10:03 AM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks for the kind words Jerry. It's a pleasure working with you and your Buick,
Howard

Mary Ann S. on 07/28/2017
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"Excellent service continues"
Thanks again for The great service… The rides to and from my home with Arlene are an added bonus!
Vehicle: Volkswagen Beetle Coupe
Service Date: 07/26/2017
Review Created: 07/28/2017 06:08 AM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks Mary Ann, I hope you're enjoying your new VW, we remember how you liked your old girl.
Howard

Joe N. on 07/27/2017
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"Quick Service"
Mackert was able fix my towed truck in 24 hours.
Vehicle: Chevrolet Silverado SS
Service Date: 07/26/2017
Review Created: 07/27/2017 08:11 PM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks for the kind words Joe, and glad we could fit you in on short notice.
Howard

Al B. on 07/27/2017
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"Great service "
Took care of our problem and price was fair!
Vehicle: Mercedes-Benz E350
Service Date: 07/25/2017
Review Created: 07/27/2017 06:49 AM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks for the 5 star review Al,
Howard

Mary Ellen C. on 07/23/2017
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"Very Satisfied"
Thank you for taking good care of my car.
Vehicle: Acura TSX
Service Date: 07/21/2017
Review Created: 07/23/2017 01:50 PM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks Mary Ellen for the opportunity to work on your Acura.
Howard

Chris B. on 07/23/2017
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" Honesty and competency "
Brought my vehicle in after it had been to the local Chevy dealer and they told me they weren't able to fix some of the items that I had requested. Made an appointment with Mackert and explained to them the issues and they actually fixed everything that I had requested. I will definitely be back.
Vehicle: Chevrolet Corvette
Service Date: 07/21/2017
Review Created: 07/23/2017 12:03 AM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks for the kind words Chris. I know that dealer and am surprised they couldn't help you. But of course we're thrilled to be able to correct your car's issues. Us Chevy speed demons have got to stick together:)
Howard

Brenda B. on 07/22/2017
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Brenda said the business is courteous, honest, fast, and nice.
Vehicle: BMW Alpina
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks for the review Brenda. Nice car, 
Howard

Erin N. on 07/20/2017
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Erin said everyone was pretty quick and easy. He got right in and everything was done quickly. He did not have any issues and he was very satisfied with the service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks Erin for the 5 star review.
Howard

Carla A. on 07/18/2017
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Spoke with Nix. He said they did a great job.
Vehicle: Kia Sorento
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thank you Carla

Kara S. on 07/13/2017
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"Outstanding Service!!!"
Everyone was very helpful and friendly when I came in with a sick car. They gave a lot of extra time and resources to help me. Since I don't speak they were very patient to understand what my needs were despite my communication disabilities. Unfortunately my car didn't make it but I was helped with transportation while I found a new vehicle. They insured that the vehicle I did find was rode ready. I would and have recommended Mackert Automotive to friends and family. They were AWESOME!!! :)
Vehicle: Toyota Tacoma
Service Date: 07/10/2017
Review Created: 07/13/2017 08:12 AM
Howard M., President at Mackert Automotive LLC responded on 07/14/2017

Thanks Kara for taking the time and writing such kind words. I'm thrilled you got into another Toyota truck. Together you're going to get many years of service from it.
Thanks again, Howard

Kelly W. on 07/12/2017
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"Job well done, like always!"
Couldnt figure out the problem- you did!
Vehicle: Chevrolet Suburban
Service Date: 07/10/2017
Review Created: 07/12/2017 06:25 AM
Howard M., President at Mackert Automotive LLC responded on 07/14/2017

Thanks for the 5 stars Kelly. We appreciate being to shop you chose when it's beyond Mark (not that often).
Howard

Randall T. on 07/11/2017
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Randall said he was satisfied with the work.
Vehicle: Ford Excursion
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thank you Randall, hope you got the tire issue taken care of with Goodyear. I hope you didn't feel like we handed you off to quickly.
Howard

Dale B. on 07/01/2017
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"Once again, great service."
I've invested a LOT of money in my car this year. If I didnt have absolute faith in the abilities of this team, I wouldn't have spent the money. My car runs and drives great. Can't recommend any one else as much.
Vehicle: Oldsmobile Bravada
Service Date: 06/30/2017
Review Created: 07/01/2017 09:10 PM
Howard M., President at Mackert Automotive LLC responded on 07/05/2017

Thanks for the kind word Dale. Your trust in us is the highest compliment we could receive. You've been a pleasure to work with.
Howard & Team

John G. on 06/30/2017
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"most recent service"
Professional and knowledgeable along with fair prices
Vehicle: Mazda Protege5
Service Date: 06/28/2017
Review Created: 06/30/2017 07:31 AM
Howard M., President at Mackert Automotive LLC responded on 06/30/2017

Thanks John, we appreciate your business.
Howard

Nikki G. on 06/30/2017
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Nikki said the service from this business was good.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/09/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 07/05/2017

Thanks Nikki for taking the time to respond.
I wish I knew what we could change to make our service not just good, but GREAT?? We are all ears.
Thanks again, Howard & Team

Monica S. on 06/29/2017
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Monica said they do a great job, as always. They take good care of her.
Vehicle: BMW 328i
Category: Service
Service Date: 06/27/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/30/2017

Thanks for the 5 stars Monica. We enjoy working on your BMW.
Howard

Tony D. on 06/28/2017
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"These guys are the best"
They do what they say, when they say it, no surprises.
Vehicle: Dodge Durango
Service Date: 06/23/2017
Review Created: 06/28/2017 07:56 AM
Howard M., President at Mackert Automotive LLC responded on 06/29/2017

Thanks Tony, we think the same of you & Esperanza.
Howard

Dale T. on 06/27/2017
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Dale said the business is really good, generous, and helpful. They work with him, and he couldn't have asked for a better service visit. He mentioned they gave him a loaner vehicle which was a very big help to him. He stated he just thinks the world of them.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/25/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/29/2017

Thank you Dale, we appreciate your business. Together we'll keep that Camry rolling for years to come.
Howard

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