Mackert Automotive LLC


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

171 Reviews

98% Would Recommend
Latest Review about 18 hours ago
David R. on 04/29/2017
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"Ringlee Ford Pickup"
I recieved excellent communication about the status of my pickup. I know the job was extremely, yes EXTREMLY difficult, and I appreciate the effort you gave it. I also feel that the price was more than fair for the effort tequired. I also want to send a big thankyou to the technicians that did the work---I replaced the first plug that exploded, and I can appreciate how dificult it is to complete. Thank you!
Vehicle: Ford Pickup
Service Date: 04/28/2017
Review Created: 04/29/2017 09:36 PM
Carol H. on 04/28/2017
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"God centered"
As always I get great service and everyone is very polite and very helpful.
Vehicle: Toyota Prius
Service Date: 04/26/2017
Review Created: 04/28/2017 08:23 AM
John R. on 04/28/2017
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Spoke with Veronica. She said this business is very thorough and they have exceptional customer service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 04/26/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Lori S. on 04/26/2017
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"Great service as always!"
Love Mackert! As always, my service went great. The guys were very friendly and helpful and my oil change went without any issues.
Vehicle: Honda Pilot
Service Date: 04/18/2017
Review Created: 04/26/2017 08:41 AM
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Lori, we plan on helping that Pilot last a very long time.
Howard

Joanna H. on 04/25/2017
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Joanna said the business did what they said they would.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/21/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Joanna, we pride ourselves in our "no surprises policy", glad you noticed.
Howard

Bob Z. on 04/24/2017
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"Toyota Tacoma"
Everyone is friendly and professional.. Always keeping you updated on the status of your vehicle. Everything is always up front on what to expect.
Vehicle: Toyota Tacoma
Service Date: 04/21/2017
Review Created: 04/24/2017 01:06 PM
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Bob, we're glad to keep little Tacoma running for many years to come.
Howard

Lois E. on 04/23/2017
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"A great reliable automotive repair shop"
Mackert provides great service for all of our cars from the oldest to the newest.
Vehicle: Toyota Sienna
Service Date: 04/19/2017
Review Created: 04/23/2017 04:37 PM
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Lois, we value your relationship here.
Howard

Laura M. on 04/23/2017
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"Honest and professional service"
We had the transmission serviced on our 2013 GMC Acadia and a complete inspection of the car before our trip next month. We trust Mackert's mechanics and advisors identifying and repairing our vehicles correctly and in a timely manner. They have a great warranty as well.
Vehicle: GMC Acadia
Service Date: 04/21/2017
Review Created: 04/23/2017 11:59 AM
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Laura, it's always a pleasure to see you and keep your cars rolling along.
Howard

Jane I. on 04/19/2017
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Jane said she has been using this business for 10 years. She is very satisfied and she's happy with them. She has been very successful with them. She believes in them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/13/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thank you Jane, it's been our pleasure to keep you little red wagon going for these 10 years and more.
Howard

Doug K. on 04/18/2017
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Doug said the staff at this business helped him take care of his vehicle.
Vehicle: Ford Econoline
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thank you Doug, glad to help.
Howard

Bill W. on 04/16/2017
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"Well done."
Service. Customer focus. Knowledgeable staff.
Vehicle: Lexus RX 300
Service Date: 04/14/2017
Review Created: 04/16/2017 06:26 AM
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thank you Bill,
Howard

Wendy W. on 04/15/2017
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"Excellent Service"
The service at this shop is outstanding. They explain everything in plain terms, great communication, and price.
Vehicle: Volvo XC90
Service Date: 04/13/2017
Review Created: 04/15/2017 09:46 AM
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thank you Wendy, we talk a great deal about communication, glad it's working.
Howard

Harold J. on 04/15/2017
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Harold said he had gone to a dealership and they told him he needed a lot of work done on his vehicle. He went to this business, and they told him he did not need the work done right away. He will go back to this business when his vehicle hits 6,000 miles. They will check it again, and he will have them do the work if it needs it. The guy at the desk was very helpful and nice.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thanks for the kind words Harold. We always look at your car as if it's our own instead of a profit object. If it can safely wait, that's our go to option.
Howard

Larry B. on 04/14/2017
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Larry said Howard did a good job and he always has.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thanks Larry, it was great to see you.
Howard

Mary R. on 04/13/2017
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"Quick and honest "
Found problem and fixed it for a fair cost. Provided transportation too.
Vehicle: Hyundai Tucson
Service Date: 04/11/2017
Review Created: 04/13/2017 07:11 AM
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thank you Mary, so glad we found the cause of your concern.
Howard

Angela S. on 04/11/2017
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Angela said this business was honest.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 04/05/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thanks Angela, honesty is one of the main pillars our business is built on. 
Howard

Daniel B. on 04/11/2017
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Daniel said the business was very thorough and professional.
Vehicle: Toyota Highlander
Category: Service
Service Date: 03/31/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thank you Daniel,
Howard

Dave S. on 04/11/2017
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Dave said this business repaired his vehicle for a great price and the service manager was great.
Vehicle: Dodge Neon
Category: Service
Service Date: 04/03/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Dave, we are so glad we met and hopefully exceeded your expectation.
Howard

Dana M. on 04/11/2017
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Dana said the employees were nice and they got the job done.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/06/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 04/20/2017

Thanks Dana, you and Dave are awesome customers, one of the reasons we enjoy coming to work every day:)
Howard

Salli R. on 04/10/2017
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"I really appreciate the friendliness of the employees and the excellent service."
As always the service is excellent and the staff are friendly and helpful
Vehicle: Toyota Highlander
Service Date: 04/06/2017
Review Created: 04/10/2017 04:11 PM
Howard M., President at Mackert Automotive LLC responded on 04/26/2017

Thanks Salli, it's truly a pleasure taking care of you, your dog and your Highlander.
Howard

Displaying Review 1 - 20 of 171 in total