Mackert Automotive LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

202 Reviews

99% Would Recommend
Latest Review 3 days ago
Rika L. on 06/20/2017
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Rika said her experience with this business was very good. They were very thorough and were able to answer all of her questions. They didn't try to do more than necessary. The staff were all personable and friendly. Everything was done on time. Everyone in her family uses this business because they are honest and she feels they can be trusted with her vehicle.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Shelley M. on 06/19/2017
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"350 Z Service"
Great Service. Friendly Folks. Kept me informed of options and time needed for repairs and service.
Vehicle: Nissan 350Z
Service Date: 06/01/2017
Review Created: 06/19/2017 10:34 AM
Dana M. on 06/17/2017
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"Great service"
Always great and friendly service!
Vehicle: Honda Civic
Service Date: 06/14/2017
Review Created: 06/17/2017 09:00 AM
David R. on 06/16/2017
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"Ford Spark Plug repairs"
I appreciate being able to request a service date on line, and have it work!! This repair is unusual, complex, and Mackert had the special tools do complete the job, on time and under estimate!!
Vehicle: Ford Pickup
Service Date: 06/14/2017
Review Created: 06/16/2017 08:44 AM
Jim L. on 06/14/2017
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"Provided very thorough service."
Explanations were great and their recommendation to see the dealer on an extended warranty issue that they researched was very helpful.
Vehicle: Audi TT
Service Date: 05/22/2017
Review Created: 06/14/2017 02:00 PM
Jim R. on 06/11/2017
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"good job."
Work was done on time, inspection was very complete and employees were very professional.
Vehicle: GMC Sierra
Service Date: 06/09/2017
Review Created: 06/11/2017 08:33 AM
Arlene P. on 06/07/2017
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"Best shop in town"
Outstanding work, great atmosphere. Service writers are known for their expertise. Friendly and reliable. But this is the last review cuz I want off this review stuff. 😊
Vehicle: Subaru Legacy
Service Date: 06/02/2017
Review Created: 06/07/2017 06:08 AM
Nathan K. on 06/05/2017
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Nathan said it was a simple problem and he thinks it might have been related to a previous service visit. The business took care of it and did not charge him. He said he is happy.
Vehicle: Toyota Highlander
Category: Service
Service Date: 05/30/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Justin C. on 06/03/2017
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"Always a pleasure to work with!"
These guys always make sure my vehicles are well maintained. Howard and Ben have taught me so much and have had exception patiences. Grateful to be a part of the best shop in town!
Vehicle: Subaru Impreza
Service Date: 06/01/2017
Review Created: 06/03/2017 09:52 AM
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Hey Justin, I'm sure I can speak for Ben as well, when I say that we are equally grateful to have you on the team!!
Howard

Dale B. on 05/31/2017
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"Always great work, and great crew."
I bought a used car that had 120k miles on it. Lots of maintenance was needed, and they prioritized the repairs for me making it easier to pace my spending. They are a trust-worthy business.
Vehicle: Oldsmobile Bravada
Service Date: 05/23/2017
Review Created: 05/31/2017 05:51 AM
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Thanks Dale, we always try to honor your budget when recommending repairs and maintenance.
Howard

David Y. on 05/27/2017
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David said they were good, and speedy.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/25/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Thanks David,
Howard

Denise C. on 05/26/2017
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Denise said this business was great, and since they took care of her vehicle, she has no complaints. She found that everyone was pleasant, they explained everything they and they delivered on their promises.
Vehicle: Honda Accord
Category: Service
Service Date: 05/19/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Thanks Denise, we enjoy helping you stay mobile. You've got a great little car there.
Howard

Joe M. on 05/26/2017
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Joe said they were responsive and good.
Vehicle: BMW X3
Category: Service
Service Date: 05/24/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Thanks Joe, Howard

Kelly F. on 05/25/2017
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Kelly said they did a great job and she was pleased.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/23/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Thanks Kelly, it was a plesure to work on your Malibu.
Howard

Dave B. on 05/23/2017
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Dave said the employees were great and super friendly. They gave him a ride back and forth while his vehicle was being serviced. The owner showed him how talented the employees were.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 05/02/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/05/2017

Thanks Dave, it was truly our pleasure to care for you and your dad's car.
Howard

Micheal B. on 05/21/2017
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"honesty, integrity"
Think about it, your life and your passengers lives are dependent on the condition and reliability of your vehicle. I just had Howard and his people but brakes on my daughters Honda Civic as well as performing a vehicle diagnostic check. I will not trust my family's safety with any other automotive repair facility. Neither should you.
Vehicle: Honda Civic
Service Date: 05/19/2017
Review Created: 05/21/2017 04:48 AM
Howard M., President at Mackert Automotive LLC responded on 05/22/2017

Thank you Micheal for such kind words. It really is rewarding when your effort is recognized and appreciated.
Thanks again, Howard

Dan T. on 05/20/2017
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Dan said he uses this business all the time. He would recommend them for service.
Vehicle: Audi A4
Category: Service
Service Date: 05/17/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 05/23/2017

Thanks Dan, we recommend you as well.
Howard

Phil A. on 05/19/2017
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Spoke with Judy. She said they did a good job.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 05/23/2017

Thanks Judy, we appreciate your business.
Howard

Micheal W. on 05/19/2017
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Micheal said he was pretty satisfied with this business.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 05/23/2017

Thanks Michael, we appreciate your business,
Howard

Lara V. on 05/17/2017
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"Oil change"
It's a new car... First oil change & I trust Mackert more than the dealership. We take all our cars there & they don't push things we don't need.
Vehicle: Volvo S60
Service Date: 05/12/2017
Review Created: 05/17/2017 07:45 PM
Howard M., President at Mackert Automotive LLC responded on 05/22/2017

Thank you for the kind words Lara. Together we will keep you new Volvo humming right along:)
Howard

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