Mackert Automotive LLC


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

222 Reviews

99% Would Recommend
Latest Review about 10 hours ago
Joe N. on 07/27/2017
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"Quick Service"
Mackert was able fix my towed truck in 24 hours.
Vehicle: Chevrolet Silverado SS
Service Date: 07/26/2017
Review Created: 07/27/2017 08:11 PM
Al B. on 07/27/2017
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"Great service "
Took care of our problem and price was fair!
Vehicle: Mercedes-Benz E350
Service Date: 07/25/2017
Review Created: 07/27/2017 06:49 AM
Mary Ellen C. on 07/23/2017
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"Very Satisfied"
Thank you for taking good care of my car.
Vehicle: Acura TSX
Service Date: 07/21/2017
Review Created: 07/23/2017 01:50 PM
Chris B. on 07/23/2017
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" Honesty and competency "
Brought my vehicle in after it had been to the local Chevy dealer and they told me they weren't able to fix some of the items that I had requested. Made an appointment with Mackert and explained to them the issues and they actually fixed everything that I had requested. I will definitely be back.
Vehicle: Chevrolet Corvette
Service Date: 07/21/2017
Review Created: 07/23/2017 12:03 AM
Brenda B. on 07/22/2017
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Brenda said the business is courteous, honest, fast, and nice.
Vehicle: BMW Alpina
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Erin N. on 07/20/2017
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Erin said everyone was pretty quick and easy. He got right in and everything was done quickly. He did not have any issues and he was very satisfied with the service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Carla A. on 07/18/2017
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Spoke with Nix. He said they did a great job.
Vehicle: Kia Sorento
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Kara S. on 07/13/2017
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"Outstanding Service!!!"
Everyone was very helpful and friendly when I came in with a sick car. They gave a lot of extra time and resources to help me. Since I don't speak they were very patient to understand what my needs were despite my communication disabilities. Unfortunately my car didn't make it but I was helped with transportation while I found a new vehicle. They insured that the vehicle I did find was rode ready. I would and have recommended Mackert Automotive to friends and family. They were AWESOME!!! :)
Vehicle: Toyota Tacoma
Service Date: 07/10/2017
Review Created: 07/13/2017 08:12 AM
Howard M., President at Mackert Automotive LLC responded on 07/14/2017

Thanks Kara for taking the time and writing such kind words. I'm thrilled you got into another Toyota truck. Together you're going to get many years of service from it.
Thanks again, Howard

Kelly W. on 07/12/2017
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"Job well done, like always!"
Couldnt figure out the problem- you did!
Vehicle: Chevrolet Suburban
Service Date: 07/10/2017
Review Created: 07/12/2017 06:25 AM
Howard M., President at Mackert Automotive LLC responded on 07/14/2017

Thanks for the 5 stars Kelly. We appreciate being to shop you chose when it's beyond Mark (not that often).
Howard

Randall T. on 07/11/2017
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Randall said he was satisfied with the work.
Vehicle: Ford Excursion
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Dale B. on 07/01/2017
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"Once again, great service."
I've invested a LOT of money in my car this year. If I didnt have absolute faith in the abilities of this team, I wouldn't have spent the money. My car runs and drives great. Can't recommend any one else as much.
Vehicle: Oldsmobile Bravada
Service Date: 06/30/2017
Review Created: 07/01/2017 09:10 PM
Howard M., President at Mackert Automotive LLC responded on 07/05/2017

Thanks for the kind word Dale. Your trust in us is the highest compliment we could receive. You've been a pleasure to work with.
Howard & Team

John G. on 06/30/2017
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"most recent service"
Professional and knowledgeable along with fair prices
Vehicle: Mazda Protege5
Service Date: 06/28/2017
Review Created: 06/30/2017 07:31 AM
Howard M., President at Mackert Automotive LLC responded on 06/30/2017

Thanks John, we appreciate your business.
Howard

Nikki G. on 06/30/2017
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Nikki said the service from this business was good.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/09/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 07/05/2017

Thanks Nikki for taking the time to respond.
I wish I knew what we could change to make our service not just good, but GREAT?? We are all ears.
Thanks again, Howard & Team

Monica S. on 06/29/2017
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Monica said they do a great job, as always. They take good care of her.
Vehicle: BMW 328i
Category: Service
Service Date: 06/27/2017
Review Created: 06/29/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/30/2017

Thanks for the 5 stars Monica. We enjoy working on your BMW.
Howard

Tony D. on 06/28/2017
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"These guys are the best"
They do what they say, when they say it, no surprises.
Vehicle: Dodge Durango
Service Date: 06/23/2017
Review Created: 06/28/2017 07:56 AM
Howard M., President at Mackert Automotive LLC responded on 06/29/2017

Thanks Tony, we think the same of you & Esperanza.
Howard

Dale T. on 06/27/2017
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Dale said the business is really good, generous, and helpful. They work with him, and he couldn't have asked for a better service visit. He mentioned they gave him a loaner vehicle which was a very big help to him. He stated he just thinks the world of them.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/25/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/29/2017

Thank you Dale, we appreciate your business. Together we'll keep that Camry rolling for years to come.
Howard

Julie H. on 06/27/2017
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Julie said this business did a good job. The personnel she dealt with was professional and friendly.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 06/06/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/29/2017

Thank you Julie, we're honored with your trust. We'll keep you and your Mercedes rolling right along.
Howard

Mark M. on 06/27/2017
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Mark said the business is courteous, quick, and reasonably priced.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/01/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/29/2017

Thanks Mark, we appreciate your business.
Howard

Tom L. on 06/26/2017
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"Done right the first time, and guaranteed"
As always, never any doubt about honesty, quality and backup of jobs completed, since the day they opened, it's always been #1
Vehicle: Chrysler PT Cruiser
Service Date: 06/23/2017
Review Created: 06/26/2017 08:48 PM
Howard M., President at Mackert Automotive LLC responded on 06/27/2017

Thanks Tom, it's a pleasure caring for such devoted customers/friends.
Howard

Morgan G. on 06/23/2017
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Morgan said he never got to speak to the person who inspected his vehicle for pre-purchase.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 06/27/2017

Sorry Morgan, we keep the techs very busy, but they do discuss the car with Justin so he can let you know our impression of your potential purchase.
Howard

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