Mackert Automotive LLC


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

244 Reviews

99% Would Recommend
Latest Review 3 days ago
Tom L. on 09/21/2017
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"09 PT Cruiser"
Howards did a great job in hiring the right employees, they always take that extra effort to assure the job is done right, clean up after themselves and assure that the vehicle they return to you is one they would gladly turn over to a family member, Thanks Guys !
Vehicle: Chrysler PT Cruiser
Service Date: 09/19/2017
Review Created: 09/21/2017 10:22 AM
Howard M., President at Mackert Automotive LLC responded on 09/21/2017

Wow, thanks for the kind words Tom, and the 5 stars. I couldn't agree with you more, very proud of my team. Glad you noticed.
Howard

Bill W. on 09/16/2017
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"Reliable friendly service"
Reliable friendly service
Vehicle: Lexus RX 350
Service Date: 09/14/2017
Review Created: 09/16/2017 07:08 AM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks Bill, we appreciate the 5 stars.
Howard

Salli R. on 09/16/2017
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"I really appreciate the friendliness of the employees and the excellent service."
Mackert has taken care of me for many years so my car runs smoothly at 290,000 miles
Vehicle: Toyota Highlander
Service Date: 09/14/2017
Review Created: 09/16/2017 06:52 AM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Salli, we enjoy having you as our customer and are thrilled to help you get that kind of service from your Highlander.
Howard

John S. on 09/14/2017
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"Wonderful service as always "
No more vibration under breaking!😊
Vehicle: Subaru Baja (Natl)
Service Date: 09/12/2017
Review Created: 09/14/2017 12:26 PM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks for the 5 stars John. You are appreciated.
Howard

Kara S. on 09/12/2017
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"I always enjoy going!"
I always enjoy going to Mackert Automotive. They are always pleasant, professional and prompt. :)
Vehicle: Toyota Tacoma
Service Date: 09/05/2017
Review Created: 09/12/2017 07:27 AM
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thank you Kara. We also enjoy having you come in. So glad you got a great truck that meets your needs.
Howard

Cynthia P. on 09/02/2017
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"Maintenance Service"
As always, great service, friendly, and honest!
Vehicle: Jeep Grand Cherokee
Service Date: 08/31/2017
Review Created: 09/02/2017 08:21 PM
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks for the 5-stars Cynthia, you're tops in our book as well!
Howard

Syndie H. on 08/31/2017
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Spoke with Syndie's husband. This business does a good job and they didn't take advantage of him.
Vehicle: Lexus SC 400
Category: Service
Service Date: 08/28/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks Syndie, we understand how significant your Lexus is to you and so glad the problem was simple.
Howard

Eric V. on 08/30/2017
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Eric said the service was really good.
Vehicle: Ford F-150
Category: Service
Service Date: 08/02/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks Eric, just curious if the service was really good, what do we do for 5 stars? :)
Howard

Shannon W. on 08/30/2017
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Shannon said the business provides good service and she has recommended them to others.
Vehicle: Toyota Venza
Category: Service
Service Date: 08/24/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks for your referrals Shannon, we appreciate it very much.
Howard

Adeena S. on 08/30/2017
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Adeena said she was very happy with the service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 07/18/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thanks for the 5-star rating Adeena, we work hard to make you happy and keep you from breaking down.
Howard

Jenna H. on 08/30/2017
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Jenna said this business was professional and they did a good job.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/23/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Mary H. on 08/28/2017
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"MHill"
Always great service!
Vehicle: Hyundai Sonata
Service Date: 07/27/2017
Review Created: 08/28/2017 06:11 PM
Howard M., President at Mackert Automotive LLC responded on 09/05/2017

Thank you Mary, we look forward to seeing you and your car:)
Howard

Jack S. on 08/28/2017
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"Helped when we needed it"
I called because of a drip I the driveway. Howard said to bring it right Away so his techs could determine if it needed immediate attention. It turned out a rock hit a transmission line and we had already lost a a quart if transmission fluid. His team ordered replacement parts and they made room in their schedule to make the immediate repairs. Great service. What a relief
Vehicle: Ford Taurus X
Service Date: 08/25/2017
Review Created: 08/28/2017 11:14 AM
Howard M., President at Mackert Automotive LLC responded on 08/28/2017

Thanks for the 5 stars Jack. I was also glad we averted a road trip break down and tow, those are never fun. 
Thanks for your friendship and business.
Howard

Richard L. on 08/28/2017
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Richard said the business did everything well but there was a small miscommunication.
Vehicle: HUMMER H2
Category: Service
Service Date: 08/17/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Howard M., President at Mackert Automotive LLC responded on 09/19/2017

Thanks for the kind words Richard and let me apologize for the miscommunication. Communication is always a challenge in business and we work on it constantly.
Howard

Larry F. on 08/26/2017
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"Value with integrity"
I always know I will be treated right, and charged a fair price...besides, I like these folks!
Vehicle: BMW 3 Series
Service Date: 08/24/2017
Review Created: 08/26/2017 09:36 AM
Howard M., President at Mackert Automotive LLC responded on 08/28/2017

Thanks Larry for the kind words and 5 stars.
We always enjoy when you stop by, it's nice when your customers are your friends.
Howard

Candy P. on 08/24/2017
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"Another Job Well Done"
We trust Mackert with our vehicles. Work is done well and on time.
Vehicle: Chevrolet Suburban
Service Date: 08/22/2017
Review Created: 08/24/2017 08:03 AM
Howard M., President at Mackert Automotive LLC responded on 08/25/2017

Thanks Candy, we appreciate your business very much.
Howard

Kris G. on 08/16/2017
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"THE BEST AUTOMOTIVE SHOP IN TOWN!"
When I find a service provider that earns my trust visit after visit you can't beat me off with a stick. Love to tell others about you too. Thanks for providing great peace of mind, gang ;) K
Vehicle: Cadillac SRX
Service Date: 08/14/2017
Review Created: 08/16/2017 10:22 PM
Howard M., President at Mackert Automotive LLC responded on 08/18/2017

We are lucky to have great customers like you Kris.
Thanks for the kind words and 5 stars.
Howard

Jim J. on 08/04/2017
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Jim said he would recommend this business for service. His vehicle is running pretty good.
Vehicle: Ford F-150
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Dale W. on 08/02/2017
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"Service Review "
Friendly and informative staff with an overall feeling of honesty.
Vehicle: Chevrolet Silverado SS
Service Date: 07/31/2017
Review Created: 08/02/2017 01:56 PM
Howard M., President at Mackert Automotive LLC responded on 08/14/2017

Thanks Dale for the 5 star review! We greatly appreciate customers like you and that nice truck of yours.
Howard

Jerry S. on 07/29/2017
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"Buick Brakes & Wheel Bearing R&R"
Great Customer Service; Excellent Repairs; Extended Warranty; Pricing Beats the Competition!
Vehicle: Buick Park Avenue
Service Date: 07/21/2017
Review Created: 07/29/2017 10:03 AM
Howard M., President at Mackert Automotive LLC responded on 07/31/2017

Thanks for the kind words Jerry. It's a pleasure working with you and your Buick,
Howard

Displaying Review 1 - 20 of 244 in total