ReScore Reviews™ (8)

ReScore
Overall Rating 4.6249987/5Overall Rating 4.6249987/5Overall Rating 4.6249987/5Overall Rating 4.6249987/5rating 4.6249987
Original
Overall Rating 1.625/5rating 1.625rating 1.625rating 1.625rating 1.625
93% Would Recommend
76% Business Response
Latest Review about 13 hours ago
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Check Up 8-16-17"
Nice People!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 01:22 PM
Bob S. at Maguire Hyundai responded on 08/17/2017

Dear Hyundai Sonata Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Thank you for your kind words and have a great wekend.

I appreciate you taking time to score us. As always, we lookforward to serving you again.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

Kyle R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good As Usual"
Always a pleasure to get service here!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:13 PM
Bob S. at Maguire Hyundai responded on 08/15/2017

Dear Hyundai Elantra Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

I appreciate you taking time to score us. As always, we lookforward to serving you again.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

Kary M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Communication, honesty & helpfulness"
Excellent! There is truly nothing they could have done better!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 08/08/2017 12:49 PM
Bob S. at Maguire Hyundai responded on 08/08/2017

Dear Hyundai Sonata Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

Hilary J. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good experience
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:43 AM
Bob S. at Maguire Hyundai responded on 08/08/2017

Dear Hyundai Santa Fe Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

Larry E. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/01/2017 06:00 PM
Bob S. at Maguire Hyundai responded on 08/02/2017

Dear Hyundai Santa Fe Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

Nicholas M. on 08/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
Survey
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/01/2017 04:22 AM
Bob S. at Maguire Hyundai responded on 08/01/2017

Dear Hyundai Sonata Owner,

Thank you for completing Hyundai's Service Experience Survey and your 4 Star Rating!

Each and every day we strive for "5".  We value your time and your business. We will do our best to acheive a 5 Star on you next visit.

Thank you for choosing Maguire Hyundai for your service and repair needs.

I apologize your vehicle wasn't washed. Please feel free to stop by anytime and we'll be happy to wash it for you.

Sincerely,
Bob Sullivan
Maguire Hyundai

Tanya B. on 07/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review on last service experience"
The front desk guys are friendly, helpful and nice. They work with me all the time to provide the best service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 07/28/2017 03:05 PM
Bob S. at Maguire Hyundai responded on 07/31/2017

Dear Hyundai Elantra Owner,

Thank you for completing Hyundai's Service Experience Survey and your 4 Star Rating!

Each and every day we strive for "5".  We value your time and your business. We will do our best to acheive a 5 Star on you next visit.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Karen H. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Polite, caring, professional service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/25/2017 01:24 PM
Bob S. at Maguire Hyundai responded on 07/27/2017

Hello Ms. Hays,

My name is Bob Sullivan with Maguire Hyundai. I tried calling you and left you a couple of messages. Since then Doug has told me that you thought One Star was good. I would like to send you another survey if that's ok with you. If you could fill it out again that would be greatly appreciated.
Thank You

Bob Sullivan
Maguire Hyundai

Verified Customer on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service "
As always a great job!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 03:55 PM
Newuser@surecritic
Robert S. at Maguire Hyundai responded on 07/19/2017

Dear Hyundai Tucson Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

DANIEL L. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
I hope they get their new location soon.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 03:08 PM
Bob S. at Maguire Hyundai responded on 07/18/2017

Dear Hyundai Sonata Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan

Jane M. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you!"
Knowledgeable service, great communication, curtesy drivers, clean office and waiting area.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/12/2017 07:05 AM
Bob S. at Maguire Hyundai responded on 07/12/2017

Dear Hyundai Accent Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'll give it a 10!"
The first oil change on this vehicle and I really don't want to say "surprisingly" very pleased but I kinda was (surprised). Very, very pleased. Even though I didn't purchase my vehicle there, that didn't matter to them....took good care of me (and my Bessie).
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 10:57 AM
Bob S. at Maguire Hyundai responded on 06/23/2017

Dear Hyundai Tucson Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Paul M. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people to work with. "
Yes
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 12:58 PM
Bob S. at Maguire Hyundai responded on 06/21/2017

Dear Paul,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Janet L. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The man at the desk, went out of his way to be helpful! "
fine!
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 12:00 PM
Bob S. at Maguire Hyundai responded on 06/21/2017

Dear Hyundai Elantra Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Jeffrey S. on 06/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good staf f terrible parking lot waiting area is too small."
Service is good.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/16/2017 09:28 AM
Bob S. at Maguire Hyundai responded on 06/26/2017

Dear Hyundai Sonata Owner,

Thank you for completing Hyundai's Service Experience Survey and your 4 Star Rating!

Each and every day we strive for "5".  We value your time and your business. We will do our best to acheive a 5 Star on you next visit.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Peter O. on 06/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maguire is fine, it's Hyundai that needs to get their act together"
No problems with Maguire, my problem is with Hyundai who continues to put out vehicles with inferior brakes. This may be my last Hyundai, which I love other than the ongoing brake issues.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/09/2017 11:38 AM
Bob S. at Maguire Hyundai responded on 06/10/2017

Hello Dear Hyundai Tucson Owner,

Thank you for completing Hyundai's Service Experience Survey and your 4 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Derek S. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe"
Great Customer Service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/09/2017 06:56 AM
Bob S. at Maguire Hyundai responded on 06/10/2017

Dear Hyundai Santa Fe Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Tanya B. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Representatives listen to you, try to best accommodate your needs, "
I rated the service excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/05/2017 02:16 PM
Bob S. at Maguire Hyundai responded on 06/06/2017

Dear Hyundai Elantra Owner,

Thank you for completing Hyundai's Service Experience Survey and your 5 Star Rating!

Each and every day we strive for "5".  We value your time and your business.

Thank you for choosing Maguire Hyundai for your service and repair needs.

Sincerely,
Bob Sullivan
Maguire Hyundai

Susan T. on 05/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly "
Yes
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 05/31/2017 08:53 AM
Bob S. at Maguire Hyundai responded on 06/01/2017

Hello Tucson Owner,

Thank you for taking the time fill out the survey. I apologize it took a week to get you in for service. We were a little over booked due to the up coming long weekend and graduations. We will strive harder to earn a five star on your next visit.

Bob Sullivan
Maguire Hyundai

Donna D. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"All of my recall items weren't completed. "
Was upset that all the recalls weren't fixed!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 05:22 PM
Bob S. at Maguire Hyundai responded on 05/18/2017

Hello Sonata owner,

I spoke with your husband and let him know that all recalls have been done.  You do have a few items that Hyundai has extended the warranty term on. One is the Clock Spring, Short Block and the MDPS Couplings. If you have any questions please feel free to call me.

Bob Sullivan
Maguire Hyundai

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