Marin Express Lube & Diagnostic Center


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

442 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 5 days ago
LEONARD H. on 01/14/2017
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"Best organized & efficient & friendly smog & oil change place on our planet!"
truck smogged one, two, three!
Vehicle: Toyota Tacoma
Service Date: 01/12/2017
Review Created: 01/14/2017 06:53 AM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/14/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Mercedes H. on 01/14/2017
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Mercedes said she is very happy with this business. She does not want to go to another place. The people there are very nice, and she likes the service. She would like to thank the business for the good service.
Vehicle: Subaru Legacy
Category: Service
Service Date: 01/11/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/17/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Phoebe B. on 01/10/2017
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Phoebe said her service at this business was super fast, easy and the staff was great.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/07/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/12/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Christopher R. on 01/09/2017
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Christopher said this business provided fast and good service overall.
Vehicle: Chrysler Town
Category: Service
Service Date: 01/04/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/10/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Juan S. on 01/06/2017
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Juan said this business has good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/04/2017
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/08/2017

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

JEFFREY H. on 01/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Oil Change Customer"
Been coming here for years for oil changes for our vehicles. No muss, no fuss.
Staff is very friendly.
Vehicle: Toyota Highlander
Service Date: 01/03/2017
Review Created: 01/05/2017 03:41 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/08/2017

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Martin M. on 01/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martin said the business answered the questions he had about his oil change in a well, thought out manner.
Vehicle: Mazda Protege
Category: Service
Service Date: 01/02/2017
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 01/08/2017

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Thea T. on 12/26/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thea said the business was great and very quick.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/20/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/28/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

REGINA K. on 12/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly "
and fast sevice
Vehicle: Honda Accord
Service Date: 12/20/2016
Review Created: 12/25/2016 12:47 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/27/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

 

ANTHONY D. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"More than a smog test"
After the smog test, my car was more responsive. Something extra was done to improve my car's performance. Also, my car passed the test easily - even after 191,000 miles. Great job. Thanks!
Vehicle: Toyota Corolla
Service Date: 12/22/2016
Review Created: 12/23/2016 11:36 PM
Francisco C. on 12/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Francisco said this business got him in and out. His experience was quick and easy.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 12/17/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/27/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Jose R. on 12/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jose said he would recommend this business for service.
Vehicle: Nissan Quest
Category: Service
Service Date: 12/10/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/20/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

MARK L. on 12/14/2016
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Professional Service"
Fast and Professional Service
Vehicle: Ford Expedition
Service Date: 12/13/2016
Review Created: 12/14/2016 10:56 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/15/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Anne R. on 12/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anne said this business provided good service. They were quick and it only took half an hour which she appreciated.
Vehicle: Lexus ES 300
Category: Service
Service Date: 12/03/2016
Review Created: 12/09/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/12/2016

Hello, thank you for being our loyal customer, and we look forward in servicing your auto to keep it top operating condition by our certified technicians. We have on-line website specials @ http://marinexpresslube.com or see our new smart phone app for specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Elmer B. on 12/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elmer said this business is great. He has been taking his vehicle to this business for over twenty five years.
Vehicle: Toyota ECHO
Category: Service
Service Date: 11/19/2016
Review Created: 12/09/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/09/2016

Hello, we want to thank you for being our loyal customer and choosing Marin Express Lube as your auto service center. Visit us at http://marinexpresslube.com/ for online website special, and download our smart phone app to received phone app specials @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

Thank you,
Marin Express Lube

MICHAEL P. on 12/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional experience service"
I've been taking my car to Marin Express Lube for 2 years they have always demonstrated professional courtesy but the upmost honesty.
Vehicle: Cadillac DeVille
Service Date: 12/02/2016
Review Created: 12/04/2016 01:17 PM
Rosivaldo D. on 12/02/2016
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Rosivaldo said he walked into this facility, he told them his situation and they got everything taken care of very quickly. The staff are very friendly and honest. He enjoyed working with them. He mentioned they did not overcharge him for anything and their prices were fair. Also, he appreciated them driving him to places when he waiting for the work to be completed.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/29/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/05/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Margaret C. on 11/29/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Richard. He said he had to call the business and they gave him a quote. After the service was performed, the price was much higher than the quote.
Vehicle: Volvo XC70
Category: Service
Service Date: 11/25/2016
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/30/2016

Hello Margaret,

 There is no Richard that works at our business. I apologize for any confusion but unfortunately you must have called a different shop for a price and by mistake stumbled into ours. We been here 27 years. I can assure you that if you compare our price with others for your types of vehicles, we will be one of the lower prices you will find. Your 2008 Volvo and 2006 Audi do use full synthetic and cartridge filters which is the increase in price. I wish you would have mentioned something at the time of payment so we could have cleared up any misunderstandings. Thank you.

Peter Jizrawi
Owner
Marin Express Lube and Diagnostic Center

Hortense F. on 11/19/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Hortense said she had a very good experience at this business but there is always room for improvement.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/14/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
ANNETTE P. on 11/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service great prices"
Clear communication, reasonable prices, completed on a timely way. What more can you ask for?
Vehicle: BMW 535i
Service Date: 11/12/2016
Review Created: 11/14/2016 08:15 AM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/14/2016

Hi, we at Marin Express Lube and Diagnostic Center thank you for choosing us as your automotive center. You can receive on-line specials through our website @ www.marinexpresslube.com or download our new smart phone app. @ Apple Store, or Google Play

“YOU RIDE ON OUR REPUTATION”

 Thank you,

Marin Express Lube

Displaying Review 1 - 20 of 442 in total