Marin Express Lube & Diagnostic Center


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

462 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago
Lynette L. on 05/21/2012
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Lynette said she really appreciates the timeliness and the service. She also stated the business explained everything to her clearly.
Category: Service
Service Date: 05/18/2012
Review Created: 05/21/2012
This review was collected via phone interview by Customer Research Inc.
ILANA Z. on 05/19/2012
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"fantastic job"
I would like to thank and recommend Marin Express Lube & Diagnostic center
for doing a fantastic job on my cars over the past couple of years.

This is not just a regular shop where they try to get the most out of you. This shop
has caring people who understand customer service and understand we are living
under tough economic times and are willing to work with you to provide the best possible solution for you.

A couple of quick words about the owner Peter: Peter is a nice and fair guy who will help you solve your car problems and give you the absolute best deal.
Last time, we had a problem with our water pump and timing belts and the team at Marin Express showed us even without a diagnosis the problem, demonstrating their knowledge and experience about cars.
Before the water pump, we had a small problem with the trunk and once again the team at Marin Express helped solve our problem and didn't even charge for it.

If i could give them a rating from 1-10, it would be at an 11.

They do a fantastic job.
Vehicle: Toyota Highlander
Service Date: 05/03/2012
Review Created: 05/19/2012 11:59 PM
Kevin L. on 05/15/2012
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Kevin said this business was helpful and informative.
Category: Service
Service Date: 05/12/2012
Review Created: 05/15/2012
This review was collected via phone interview by Customer Research Inc.
LIBBY S. on 05/07/2012
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"May 5th Service"
Excellent Service and advice as usual. Also very friendly, which is why I'm a long time customer.
Vehicle: Ford Escort
Service Date: 05/05/2012
Review Created: 05/07/2012 10:31 AM
Carlos G. on 05/03/2012
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Carlos said he would give this business a 10 and 2 thumbs up.
Category: Service
Service Date: 05/01/2012
Review Created: 05/03/2012
This review was collected via phone interview by Customer Research Inc.
Gregory S. on 05/02/2012
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Spoke with Marianna. She said she had very good service.
Category: Service
Service Date: 04/30/2012
Review Created: 05/02/2012
This review was collected via phone interview by Customer Research Inc.
Estban B. on 04/26/2012
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Estban said the business is very attentive and they always take care of him.
Category: Service
Service Date: 04/20/2012
Review Created: 04/26/2012
This review was collected via phone interview by Customer Research Inc.
Denee M. on 04/19/2012
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Denee said that she had to wait a long time for her service because the filter they needed for her vehicle was shipped to the wrong place.
Category: Service
Service Date: 04/16/2012
Review Created: 04/19/2012
This review was collected via phone interview by Customer Research Inc.
Mary B. on 04/19/2012
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Mary said her husband uses this business as well.
Category: Service
Service Date: 04/17/2012
Review Created: 04/19/2012
This review was collected via phone interview by Customer Research Inc.
Belinda B. on 04/19/2012
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Belinda said she has never had any problems with this business and it has always been just right.
Category: Service
Service Date: 04/16/2012
Review Created: 04/19/2012
This review was collected via phone interview by Customer Research Inc.
Mark S. on 04/05/2012
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Mark said the business ran smoothly, they took him right in. It's as good as businesses get and are good guys.
Category: Service
Service Date: 04/03/2012
Review Created: 04/05/2012
This review was collected via phone interview by Customer Research Inc.
May S. on 04/03/2012
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Spoke with Mariano. He said everything is good.
Category: Service
Service Date: 03/31/2012
Review Created: 04/03/2012
This review was collected via phone interview by Customer Research Inc.
Chandan S. on 04/03/2012
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Chandan said this business was great.
Category: Service
Service Date: 03/31/2012
Review Created: 04/03/2012
This review was collected via phone interview by Customer Research Inc.
Peter L. on 03/28/2012
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Spoke with Cheyanne. Cheyanne said she liked the person running the counter when she was there because he provided excellent customer service, made sure she was comfortable and and gave good explanations. Cheyanne was given the wrong paperwork when her vehicle failed inspection and this business did not explain what the issues with her vehicle were so when she went to her mechanic he didn't know how to fix her vehicle.
Category: Service
Service Date: 03/23/2012
Review Created: 03/28/2012
This review was collected via phone interview by Customer Research Inc.
Cari A. on 03/27/2012
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Cari said that even though her vehicle was not ready on time, they still did a very good job.
Category: Service
Service Date: 03/23/2012
Review Created: 03/27/2012
This review was collected via phone interview by Customer Research Inc.
Milton L. on 03/24/2012
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Milton said everything was good.
Category: Service
Service Date: 03/19/2012
Review Created: 03/24/2012
This review was collected via phone interview by Customer Research Inc.
Kevin D. on 03/24/2012
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Kevin said this business is the best people to take care of his vehicle and he goes there all the time. This business has the most honest and straight forward auto repair people he has ever dealt with.
Category: Service
Service Date: 03/21/2012
Review Created: 03/24/2012
This review was collected via phone interview by Customer Research Inc.
Derek W. on 03/24/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Derek said this business could use improvement on the business, but did not elaborate.
Category: Service
Service Date: 03/21/2012
Review Created: 03/24/2012
This review was collected via phone interview by Customer Research Inc.
Bob S. on 03/24/2012
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Bob said everything went well and quick at the business and it was a good price. The business had good service and he has no complaints.
Category: Service
Service Date: 03/22/2012
Review Created: 03/24/2012
This review was collected via phone interview by Customer Research Inc.
Mila H. on 03/23/2012
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Mila said she went into the business first thing in the morning for a transmission flush and the business got her in right away. She plans to continue to go to this business.
Category: Service
Service Date: 03/16/2012
Review Created: 03/23/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 441 - 460 of 462 in total