Marin Express Lube & Diagnostic Center


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

462 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago
Phillip R. on 12/12/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phillip said the service provided by this business was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/03/2015
Review Created: 12/12/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/14/2015

Greetings Phillip, we at Marin Express Lube want to say thank you for choosing us for your auto needs.

Brad W. on 12/12/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said the business is speedy and efficient making the service fast.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/03/2015
Review Created: 12/12/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/31/2015

Greetings Brad, thank you for making us your automotive service center. We look forward in serving you in the future.


Stephen F. on 11/21/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephen said this business is fast, and they did a great job.
Vehicle: Lexus ES 300
Category: Service
Service Date: 11/09/2015
Review Created: 11/21/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/29/2015
Stephen, we thank you for choosing us as your automtive center. Please see our website @ http://marinexpresslube.com/
for discounts and make your next appointment.
Tim S. on 11/06/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said every time he uses or goes to this business, they always do a good job.
Vehicle: Mercury Tracer
Category: Service
Service Date: 11/03/2015
Review Created: 11/06/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 11/29/2015

Tim, we thank you for choosing us as your automotive center. Please see our website @ http://marinexpresslube.com/
for discounts and make your next appointment.












Kevin C. on 11/04/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said this business has always been excellent whenever he goes to them for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/31/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/13/2015

We thank you for choosing us as your automtive center. Please see our website @ http://marinexpresslube.com/
for discounts and make your next appointment.

Gladys C. on 11/04/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gladys said the business has quick service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/31/2015
Review Created: 11/04/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/13/2015

Hello Glady, we at Marin Express Lube thank your for your business, and positive review. We are here to serve all you auto needs.

Victor C. on 11/03/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Victor said he would have preferred his total be given before the service for an oil change was completed. He was not expecting his total to be high.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/02/2015
Review Created: 11/03/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/13/2015

Hello Victor, we at Marin Express Lube thank your for your business, and positive review. We are here to serve all you auto needs.

Dan V. on 10/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said he was very pleased with their work and they are also courteous.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 10/15/2015
Review Created: 10/19/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/13/2015

Hello Vargas, we at Marin Express Lube thank your for your business, and positive review. We are here to serve all you auto needs.

Ramon S. on 10/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ramon said he received good service from this business, and he liked that the employees were happy and smiling.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/16/2015
Review Created: 10/19/2015
This review was collected via phone interview by Customer Research Inc.
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/13/2015

Hello Ramon, we at Marin Express Lube thank your for your business, and positive review. We are here to serve all you auto needs.

MARVIN B. on 10/15/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service. Pleasant staff "
Cost more than I expected. New Filter after only 5000 miles on old one. Staff very pleasant. Service prompt.
Vehicle: Lexus GS 300
Service Date: 10/14/2015
Review Created: 10/15/2015 08:05 PM
Micheal P., Marketing Director at Marin Express Lube & Diagnostic Center responded on 12/13/2015

Hello Marvin, we at Marin Express Lube thank your for your business, and positive review. We are here to serve all you auto needs.

Latorrus B. on 10/10/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Latorrus said this business gives great customer service and is the best in Marin County. He loves to take his vehicle there.
Vehicle: Honda Accord
Category: Service
Service Date: 10/08/2015
Review Created: 10/10/2015
This review was collected via phone interview by Customer Research Inc.
Alvaro M. on 09/22/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alvaro said this business is a good facility for a repair. He has been using this business since last year and everyone is very friendly, especially the mechanic who performed the smog test on his vehicle.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/22/2015
Review Created: 09/22/2015
This review was collected via phone interview by Customer Research Inc.
LILLIAN D. on 09/19/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent pricing & fast service"
I have been going to Marin Express for years. I am very happy with the work they have done on my vehicle. It was "Quality" & done at a fair price.
Vehicle: Toyota Paseo
Service Date: 09/18/2015
Review Created: 09/19/2015 07:59 AM
Tommy W. on 09/05/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tommy said he was very satisfied with the employees at this business. They provided good service and were polite.
Vehicle: Audi A4
Category: Service
Service Date: 09/03/2015
Review Created: 09/05/2015
This review was collected via phone interview by Customer Research Inc.
Thomas B. on 09/05/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said the service at this business is excellent. He has been doing business with them for over 20 years.
Vehicle: Toyota Pickup
Category: Service
Service Date: 09/03/2015
Review Created: 09/05/2015
This review was collected via phone interview by Customer Research Inc.
Steven H. on 09/04/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said this business did a good job.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/02/2015
Review Created: 09/04/2015
This review was collected via phone interview by Customer Research Inc.
Jeffrey U. on 09/03/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeffrey said he was satisfied with this business' customer service and they helped him with his vehicle.
Vehicle: BMW X3
Category: Service
Service Date: 09/01/2015
Review Created: 09/03/2015
This review was collected via phone interview by Customer Research Inc.
Marvin A. on 08/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marvin said the business was good.
Vehicle: Honda Civic
Category: Service
Service Date: 08/22/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Peter J., OWNER at Marin Express Lube & Diagnostic Center responded on 08/26/2015

We thank you for your business and appreciate your comments to help better serve you.

Mirise C. on 08/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mirise said the business is timely and she is happy with the service.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/11/2015
Review Created: 08/14/2015
This review was collected via phone interview by Customer Research Inc.
Terry O. on 08/13/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Terry said this business took him in right away.
Vehicle: Mazda MPV
Category: Service
Service Date: 08/11/2015
Review Created: 08/13/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 141 - 160 of 462 in total